Report On ChapmanBlack - Importance Of Employee Relations

Added on -2020-02-05

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EMPLOYEERELATIONS 1
TABLE OF CONTENTSINTRODUCTION ...............................................................................................................................3TASK 1.................................................................................................................................................31.1....................................................................................................................................................31.2....................................................................................................................................................41.3....................................................................................................................................................4TASK 2 ................................................................................................................................................52.1....................................................................................................................................................52.2 ...................................................................................................................................................62.3 ...................................................................................................................................................7TASK 3 ................................................................................................................................................83.1....................................................................................................................................................83.2....................................................................................................................................................8TASK 4.................................................................................................................................................94.1....................................................................................................................................................942...................................................................................................................................................104.3...................................................................................................................................................11CONCLUSION .................................................................................................................................122
INTRODUCTION Employee relation is defined as the association between management and workers of anorganization. Positive and conductive employee relation at workplace led towards growth andsuccess of the enterprise (Ellerman, 2015). Present report is based on ChapmanBlack which is asmall enterprise working in UK. It is a recruitment consultancy that was found in year 2007 and itserves needs of its business clients. The company works with a mission to provide innovative andclient driven recruitment services to its business consumers. The report describes about theimportance of employee relation and important factors that aid in developing these associations inthe enterprise. In addition to this, different procedures that are used by the enterprise for handlingthe conflict situations are explained. Moreover, role of negotiation in collective bargaining processhas been explained and impact of negotiation strategy is also explained. Furthermore, influence ofEU on industrial democracy of UK has been mentioned in the report.TASK 11.1 ChapmanBlack is a leading recruitment firm which work in UK and renders effectiverecruitment solutions to its customers. Company recruit skilled and talented candidates for itsbusiness clients and provide services to automotive, manufacturing, operations and digital sectors.Management of the organization put their best possible efforts for maintaining positive relationswith their workforce. Two types of approaches are used for managing associations with theworkforce. Unitary and pluralistic perspectives are two different methods that render guidelines formanaging employee relations in the referred enterprise. The unitary frame of reference focuses onthe mutual collaboration of all employees and employer for achieving common interest of thecorporation (Klarsfeld and et.al., 2014). Under this method, authority and responsibility is given tothe manager for providing directions and instructions to the subordinates. Trade unions are givenless importance under this approach and conflicts which occur at the workplace are considered asharmful for the business. By using guidelines and points of this approach, management of theChapmanBlack firm provides effective leadership to staff members. All the employees work in ateam for achieving common goals of the organization. Pluralistic approach gives importance to trade unions for solving conflicts at the work place(Muffels, 2014). Collective bargaining process is used for resolving disputes among employees andlegal rights are given to the trade union members for taking part in the negotiation process.ChapmanBlack enterprise has given authority to employee representatives to work for rights of3
employees.Participation of stakeholders is considered necessary for overcoming conflicts and workplace issues (Anitha, 2014). Unitary and pluralistic both the approaches renders effective mediumfor managing employee relation at ChapmanBlack. The company uses these methods fordeveloping positive relation with the staff members. Overall control on the operational functions ofthe business can be maintained by using systematic and planned approach. 1.2 ChapmanBlack is a recruitment consultancy firm that renders innovative business servicesto its clients. Management of the firm try for developing positive assassination with the staffmembers. Trade unions play a significant role in preventing rights of the workers in the organization(Riggio, 2015). Employees are saved from unlawful actions of the employer by trade unionmembers. The role of trade unions has changed in last 30 years and their importance has increased.Initially, in the manufacturing and production oriented industries trade union members used tobargain for the rights of staff members. The major objective for formation of the unions was toprovide a platform to the workers so that they can protect themselves from exploitation ofemployers. The initiation of the trade union movement in various parts of UK was an indication thatshows strength and power of these associations (Bryman, 2015). Conventionally, it was consideredthat all these associations are unnecessary and they create trouble in the business. Globalization ofbusiness has changed the impact and influence of these associations. Number of members in thetrade unions has increased and more employees are joining for taking advantages from these unions. Increasing global competition has created big market for business firms and number ofbusiness is providing services in the market. Structural changes in the economy have lead towardsincrease in unionisation. Members bargain on behalf of employees and involve in negotiationprocess. The trade union movement has enhanced the power and authorities of these unions (Glavasand Godwin, 2013). ChapmanBlack enterprise has provided legal authority to union members towork as the employee representatives. Workplace issues are solved by employee representatives bymaking use of negotiation and collective bargaining process. The unions in the enterprise cooperatewith the employer and assist them in solving various work place issues. Smooth functioning ofoperations has been ensured by positive efforts of employee representatives. These associationshave helped in maintaining discipline and promoting cordial and amicable connections betweenemployers and workers of the ChapmanBlack firm. 1.3Maintaining positive relationship between employee and employer proves to be a key forsuccess and growth of the organization. More productive and efficient workforce can be created by4

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