Impact of Equality and Diversity on Organization's Productivity and Profitability: A Study on Tesco

This research project focuses on studying the impact of equality and diversity on organization's productivity and profitability ratio. It includes primary and secondary research methods, analytical tools for data analysis, research outcomes, and reflection on research methods. The study is based on Tesco and aims to provide insights into the importance of equality and diversity in the workplace.

Research Project

Contents
Title..................................................................................................................................................1
LO2..................................................................................................................................................1
P3: Primary and secondary research following appropriate methods.........................................1
P4. Analytical tools to analyse research findings and data..........................................................5
LO3
P5: Research outcomes in an appropriate manner.....................................................................16
LO4................................................................................................................................................17
P6 Reflect on the effectiveness of research methods.................................................................17
P7. Alternative research methodologies and lessons learnt in view of the outcomes...............17
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................19

Title
“To study the impact of equality and diversity on organization's productivity and
profitability ratio. A study report on Tesco.
LO2
P3: Primary and secondary research following appropriate methods
In research project research methodology plays a vital role. This is because it provide
collection of both primary and secondary data regarding the project. Some of the points
regarding research methods are as follows:
Research choice: In order to conduct this study, quantitative research is selected. It is
followed by researcher when they need data in form of number and reliability . Apart from this
it takes more time and resources as compare to qualitative study.
Research approach: There are two types of research approaches which are, inductive and
deductive approaches. Researcher is using deductive approaches for the completion for the
project. On the other hand it supports the analyzation of quantitative information without any
problem. Inductive approach does not apply for this investigation because it requires qualitative
data and also needs more resources.
Research philosophy: Within a study, positivism philosophy will be applied as it
supports an investigator in collection and analysation of quantitative information about the
selected topic. Interpretivisim philosophy is not appropriate for current study because it is
completely based on qualitative study .
Time horizon: This is another research method that is classified into two different
sections i.e. cross sectional and longitudinal. Within an research project, a cross sectional
approach will be used as it is based on current situation and support in completion of study
within a given time.
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Research strategy: Within an investigation, questionnaires will be applied as an effective
research strategy. This strategy helps in collecting valid and reliable data regarding the talent
management. Under this strategy, a number of quantitative questions will be made for the
purpose of achieving better outcomes.
Questionnaire
Q1) Are aware regarding the concept of equality and diversity in the working premises of
Tesco?
a) Yes
b) b) No
Q2) Is it important to build inclusive workforce at the workplace of Tesco?
a) It is importnt
b) Not importnt
Q3) How equality and diversity influence the productivity of Tesco
a) Positivity
b Negatively
Q4) According to you by introducing equality and diversity in their premises of Tesco,
can set standards be achieved in the specified time durtion?
a) To some extent
b) Depends on company
Q5) What are the benefits enjoyed by Tesco after building inclusive culture in the
premises?
a) More productivity
b) Huge market share
Q6) Is it so by introducing equality and diversity Tesco si able to cope with competitors
in the global market?
a) May be
b) May not be
Q7) Which type of challenges are faced by Tesco by building diverse culture at the
workplace?
a) Ethic and cultural differences
b) Language differences
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8) What are the distinguish ways to retain inclusive culture in Tesco over the years?
a) Frame policies related to diverse culture
b) Celebrate every festival
Q9) State the role of manager in introducing diverse culture in Tesco.
a) Positive
b) Negative
Q10) Why it is importnt to promote cultural diversity?
a) Improves workers performance
b) Brings more creativity
Q11) Do you think existing staff members will be resisting for introducing inclusive
workforce in the working premises?
a) Yes
b) No
Q12) Provide appropriate suggestions regarding the impact of equality and diversity on
organization's productivity and profitability ratio.
Data sources: There are two types of data sources which are secondary and primary. The
secondary research gives detailed information about the strategic approaches and its importance
for talent management. For gathering secondary data books, articles, magazines etc. are
considered best sources. On the other hand, primary research gives the outputs of the structured
questionnaire with the outputs used for deductive approach.
Cost, access and ethical consideration: This is an important part of study because it
supports researchers in completion of primary and secondary study in appropriate manner.
Sufficient amount of capital will be required by the investigator for doing each activity of study
in an accurate manner. Along with this, researchers have complete access to gather information
about the study to the employees of Tesco. As it turns to support researchers by saving their time
and cost. Additionally, there are some principles of research ethics which are confidentiality,
autonomy, beneficence and informed consent. These are the main principles that must be
followed by investigators for completing primary and secondary research in a more effective
manner .
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Sampling: It is a useful process used by investigators for selecting sample size. There are
two sorts of sampling such as probability and non-probability which are used by the resercher in
their findings. Within an investigation, probability sampling is useful as it saves time and cost
and helps researchers to select sample size on a random basis. 40 employees of Tescowill be
selected by researchers by using simple random sampling technique .
P4. Analytical tools to analyse research findings and data
Content analysis is considered as an alternative methodology that will be followed by
researchers. As this technique supports an investigator in analysing quantitative data about the
current investigation. In order to analyze quantitative data, there is a requirement of following
some steps which are creation of a frequency table, development of graphs and interpretation and
analysation of information. These steps will be explained as below:
Frequency Table
Q1) Are aware regarding the concept of equality and diversity in
the working premises of Tesco?
Frequency
a) Yes 30
b) No 10
Q2) Is it important to build inclusive workforce at the workplace of
Tesco?
a) It is important 25
b) Not important 15
Q3) How equality and diversity influence the productivity of Tesco
a) Positivity 35
b) Negatively 05
Q4) According to you by introducing equality and diversity in
their premises of Tesco, can set standards be achieved in the
specified time duration?
a) To some extent 22
5

b) Depends on company 18
Q5) What are the benefits enjoyed by Tesco after building inclusive
culture in the premises?
a) More productivity 27
b) Huge market share 13
Q6) Is it so by introducing equality and diversity Tesco is able to
cope with competitors in the global market?
a) May be 26
b) May not be 14
Q7) Which type of challenges are faced by Tesco by building
diverse culture at the workplace?
a) Ethic and cultural differences 32
b) Language differences
Q8) What are the distinguish ways to retain inclusive culture in
Tesco over the years?
8
a) Frame policies related to diverse culture 35
b) Celebrate every festival 5
Q9) State the role of manager in introducing diverse culture in
Tesco.
a) Positive 19
b) Negative 21
Q10) Why it is important to promote cultural diversity?
a) Improves workers performance 11
b) Brings more creativity 29
6

Q11) Do you think existing staff members will be resisting for
introducing inclusive workforce in the working premises?
a) yes 15
b) No 25
Theme 1: Aware regarding the concept of equality and diversity in the working premises
of Tesco
Q1) Are aware regarding the concept of equality and diversity in the
working premises of Tesco?
Frequency
a) Yes 30
b) No 10
a) Positive b) Negative
0
5
10
15
20
25
30
35
35
5
Frequency
Interpretation: From the above graph, it is clearly seen that most of the selected
respondents are having proper knowledge about the concept of equality and diversity at
workplace of Tesco. Out of 40 respondents, 30 respondents have sufficient knowledge about the
same concept whereas remaining 10 doesn’t.
Theme 2: Important to build inclusive workforce at the workplace of Tesco
Q2) Is it important to build inclusive workforce at the workplace of Tesco? Frequency
7

a) It is important 25
b) Not important 15
a) Positive b) Negative
0
5
10
15
20
25
30
35
35
5
Frequency
Interpretation: It is identified from the above figure that 25 respondents out of 40
respondents thinks maintaining and building inclusive workforce at workplace of Tesco is much
important for the success and growth of an organisation whereas remaining 15 doesn’t agree with
the same.
Theme 3: Equality and diversity influence the productivity of Tesco
Q3) How equality and diversity influence the productivity of Tesco Frequency
a) Positivity 35
b) Negatively 5
8

a) Positive b) Negative
0
5
10
15
20
25
30
35
35
5
Frequency
Interpretation: Among 40 respondents, 35 thinks maintaining equality and diversity at
workplace influences positively on the productivity of Tesco whereas the remaining 5 thinks
opposite as according to them such concept brings negative impact on their overall productivity.
Theme 4: By introducing equality and diversity in their premises of Tesco, can set
standards be achieved in the specified time duration
Q4) According to you by introducing equality and diversity in their
premises of Tesco, can set standards be achieved in the specified time
duration?
Frequency
a) To some extent 22
b) Depends on company 18
9

a) Positive b) Negative
0
5
10
15
20
25
30
35
35
5
Frequency
Interpretation: It is clearly visible from the above graph that most among chosen
respondents thinks that equality and diversity can help Tesco in achieving its desired standards
whereas the remaining 18 thinks achieving desired goals is totally depends on company and its
management’s decision.
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Theme 5: Benefits enjoyed by Tesco after building inclusive culture in the premises
Q5) What are the benefits enjoyed by Tesco after building inclusive culture
in the premises?
Frequency
a) More productivity 27
b) Huge market share 13
a) Positive b) Negative
0
5
10
15
20
25
30
35
35
5
Frequency
Interpretation: It is clearly observed from the above graph that building inclusive culture
at workplace helps Tesco in gaining competitive advantage in market. Among 40 respondents,
27 respondents think it helps in increasing productivity level of Tesco whereas the remaining 13
thinks it helps in increasing market share of Tesco.
Theme 6: by introducing equality and diversity Tesco is able to cope with competitors in
the global market
Q6) Is it so by introducing equality and diversity Tesco is able to cope with
competitors in the global market?
Frequency
a) May be 26
b) May not be 14
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a) Positive b) Negative
0
5
10
15
20
25
30
35
35
5
Frequency
Interpretation: It is identified from the above table containing figures that supporting the
concept of equality and diversity at workplace supports Tesco in maintaining their long term
sustainability in competitive market environment. Out of 40 respondents, 26 thinks the same
whereas the remaining 14 have different opinion.
Theme 7: Type of challenges are faced by Tesco by building diverse culture at the
workplace
Q7) Which type of challenges are faced by Tesco by building diverse culture
at the workplace?
Frequency
a) Ethic and cultural differences 32
b) Language differences 8
12

a) Positive b) Negative
0
5
10
15
20
25
30
35
35
Frequency
Interpretation: There are several challenges that can be faced by Tesco while building
diverse culture at workplace as per the response received by the selected respondents. Out of 40
respondents, 32 thinks ethical and cultural differences will be a major challenge that comes
towards management of Tesco whereas the remaining 8 thinks language differences could be
major barrier.
Theme 8: Distinguish ways to retain inclusive culture in Tesco over the years
Q8) What are the distinguish ways to retain inclusive culture in Tesco over
the years?
Frequency
a) Frame policies related to diverse culture 35
b) Celebrate every festival 5
13

1 2
0
5
10
15
20
25
30
35
35
5
Chart Title
Q9) State the role of manager in introducing diverse culture in Tesco?
Frequency
Interpretation: There are 35 respondents among 40 to direct management of Tesco to
frame an effective policies regarding maintaining diverse culture whereas the remaining 5 thinks
giving equal respect to every festival by celebrating them supports in retaining inclusive culture.
Theme 9: role of manager in introducing diverse culture in Tesco?
Q9) State the role of manager in introducing diverse culture in Tesco? Frequency
a) Positive 35
b) Negative 05
1 2
0
5
10
15
20
25
30
35
35
5
Chart Title
Q9) State the role of manager in introducing diverse culture in Tesco?
Frequency
14

Interpretation: It is clearly identified from the above graph that managers plays an
important role in introducing diverse culture by framing plans and policies. Out of 40
respondents, 35 thinks manager plays a significant role in maintaining culture and diversity
whereas other 5 thinks that not only manager but also employees play an important role in
implementing such concept.
Theme 10: important to promote cultural diversity
Q10) Why it is important to promote cultural diversity? Frequency
c) Improves workers performance 35
b)Brings more creativity 5
a) Positive b) Negative
0
5
10
15
20
25
30
35
35
5
Frequency
Interpretation: It is clearly identified from the above graph that promoting cultural
diversity helps Tesco in enhancing performance level in competitive market environment. Out of
40 respondents, 35 thinks it improves performance level of employees whereas the remaining 5
thinks it motivates employees to think more creative and innovative.
Theme 9: existing staff members will be resisting for introducing inclusive workforce in the
working premises
Q11) Do you think existing staff members will be resisting for introducing Frequency
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inclusive workforce in the working premises?
a) yes 15
b) No 25
a) Positive b) Negative
0
5
10
15
20
25
30
35
35
5
Frequency
Interpretation: It is clearly observed from the above graph that 25 respondents among 40
respondents thinks majority of employees in total workforce supports company in introducing
inclusive workforce at workplace which makes strong their employees’ rights. The other 15
disagree with them.
LO3
P5: Research outcomes in an appropriate manner
Stakeholders: These are the persons who have interest within organisational functioning.
It is must to deliver the research outcomes to all. The different stakeholders associated with an
organisation are Government, managers, employees etc. Initially, they played the important role
in providence of all important information. Employees are main stakeholder and there are most
important as they have direction relation with the aspect of research about talent management
(Beck and et. al., 2019).
Communication of outcomes related to research: It is important to communicate the
results to all stakeholders. The method that will be used in this regard will be spoken, online
report, presentation, written and many other. This will aid in dissemination of actual information.
Convincing arguments: This research is based over the point of challenges faced by an
organisation in management of talented workforce. This will provide an opportunity to ascertain
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the views of different respondents related to research topic. This further aid in ascertainment of
proper results that will be communicated to stakeholders. In last, this will help the researcher to
complete all exercises related to research in appropriate manner (Beck and et. al., 2019).
LO4
P6 Reflect on the effectiveness of research methods
I am happy that I got a chance to do research on a broad topic i.e. challenges that get
anticipated while managing talent within the hospitality sector. This is an interesting topic that
support me by increasing my knowledge regarding the importance and challenges of talent
management for an organisation as well as employees. For achieving this objectives, I used
questionnaire as it supports me by collecting and analysing of quantitative information. I also
used deductive method for analysing quantitative information effectively and systematically.
Apart from this, by doing this investigation, I faced several kind of issues including unethical
behaviour of respondents, lack of time, lack of resources etc. These are major challenges that
have direct impact on mine by reducing my confidence level. In order to deal with this issue, I
used to follow Gantt chart, principles of research ethics etc. This will support me in completion
of full project within given deadline. In order to work on the loopholes of the skill i am attending
various sessions so that my weak area can improved and productive outcomes can be attained.
P7. Alternative research methodologies and lessons learnt in view of the outcomes.
This considered as an another part of study that support an investigator in collection of
data about the study. Interview is an useful type of alternative research methodology that assist
investigator in gathering of qualitative information regarding the current topic. In interview,
researcher will require to prepare some open-ended questions as it support them in collecting as
well as analysing of information in qualitative way. Therefore, researcher could use interview as
an alternative and collect valid and reliable data about the instigation (Johnson and Christensen,
2019).
CONCLUSION
From the above report, it has been concluded that most of the respondents are familiar
about the concept of talent management. There is certain significance of managing talent such as
employee motivation, continuous coverage of critical roles and retain top and knowledgeable
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talent. Along with this, there are certain part of talent management system including career
planning and pathing, recruitment planning meeting, promotions, lateral moves and transfer.
These are main parts which turn to assist an enterprise in its growth and development. Apart
from this, there are various challenges faced by an enterprise while managing talent at workplace
including trouble in providing training to workforce, cultural differences among workforce,
effective alignment between employees, conflict and misunderstanding. These are major issues
that have negative impact on business performance of hospitality industry. Along with this, there
are some recommendations to the hospitality industry about how to manage talent and how to
overcome above mentioned challenges effectively.
There are some effective and essential ways that should be use by Tesco for managing
top talent at workplace. These are understanding the power of job description, provide
continuous training and development opportunities, and give back to employees with reward and
recognition. These are considering more effective and useful ways that support hospitality
industry in retention of top talent at workplace. Along with, there are some strategies that must
be use by hospitality organisation for addressing the challenges related with talent management.
These strategies are free flow of communication, development of favourable relationship among
employees and development of effective talent management strategy. These are more essential
ways for an enterprise to maintain long term relationship with employees.
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REFERENCES
Books and Journals
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