This assignment analyzes the distinct leadership styles employed by Howard Schultz and Kevin Johnson at Starbucks. It explores how their approaches, including servant leadership and a blend of democratic and transformational leadership, contribute to the company's success and employee satisfaction.
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TABLE OF CONTENTS Essay on leadership of Starbucks....................................................................................................1 REFERENCES................................................................................................................................3
Essay on leadership of Starbucks Adopting a well-defined form of leadership is stated to be an utmost concern of almost all sort of organisations with a special context of those operating at a global level. This is on considering the fact where employees are known to play a significant role in the workplace and it is thereby important to manage them in an essential way. It is basically to keep them satisfied to perform well and contribute in the best possible manner. Such requisition is in turn emerges the existence of a leader to assist in competently managing the workers (Starbucks Announces New Leadership Structure to Drive Global Growth,2016). The present essay is based on the leadership structure of a well-known firm operating in the coffee shop industry of US. Till now, it has spread around nearly 27, 000 distinct locations at a worldwide level. Howard Schultz as an executive chairman and Kevin Johnson as the President and CEO are the two-key people here and their undertaken leadership style is known to do wonders at their respective workplaces. Beginning from the adopted leadership style of Kevin Johnson, Starbucks is getting shaped in an authentic manner. This is due to the servant leadership style applied onto the enterprise that has awarded them as the most ethical company in the globe. Servant leadership style is referred to exist with a sole consideration of serving entirely to others with a foremost priority of satisfying their needs and demands. Despite of being a contrary measure for many entities, Kevin has duly referred to its several number of benefits where this style is suitable to work well in a diversified environment (Ward, 2017). Also, it tends to breed loyalty in terms of prioritizing the staff’s requirements as well. It is with a strong sense of consideration towards them that also led the establishment to promote a sense of participation in the employees. Overall, all aforesaid factors direct towards an affirmative implementation of this style by lastly encouraging an efficient productivity of the entire organisation and leads to a sustainable growth of their business. On considering the leadership style of Howard Schultz, Starbucks is known to gratify its employees to a great extent. This is basically on referring to a combined leadership style adopted by Howard in terms of involving the workers onto the process of decision making with support of both democratic and transformational leadership. Such blended procedure effectively relates to his characteristics where he is found to be an affluent listener as well as communicator. It in turn assists Starbucks to offer both inspiration and support to its workers as a way of motivating them to a great extent (Joseph, 2015). Also, the employees not only get assisted in developing themselves at a professional level by contributing their own set of thoughts and ideas to resolve any work-related issues, but together gets an opportunity of 1
developing themselves at an individual level. Overall, Entrepreneurship and empowerment withaffluentqualityofservicesaresomeeasilydeterminableaspectsofStarbuck’s leadership methods, as adopted by two of its key individuals. 2
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REFERENCES Online Joseph, C., 2015.4 Starbucks Leadership Style Precepts.[Online]. Available through: <http://www.josephchris.com/4-starbucks-leadership-style-precepts>. Starbucks Announces New Leadership Structure to Drive Global Growth.2016.[Online]. Available through: <https://news.starbucks.com/press-releases/starbucks-announces-new- leadership-structure>. Ward, M., 2017.3 ways CEO Kevin Johnson's leadership style could shape Starbucks. [Online]. Available through: <https://www.cnbc.com/2017/04/03/3-things-you-need-to- know-about-new-starbucks-ceo-kevin-johnson.html>. 3