BSB50815: Diploma of International Business Assessment 2022

Assessment 1 of 2
To be administered by the Trainer/Assessor after the completion of all formal information
presentation
Course and Code: BSB50815 Diploma of International Business
Unit/s of Competency: BSBMGT516: Facilitate continuous improvement
*Student Name:
Assessment Type: Assignment, Scenario
*Student No: Your Submission date will be what is shown in
ACCIT Moodle after it is submitted for grading.
(Not the draft submission date).
*Assessor Name:
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ALL QUESTIONS MUST BE ANSWERED. TO ANSWER THE QUESTIONS, USE THIS
DOCUMENT.
Assessment 1 – BSBMGT516: Facilitate continuous improvement
Please complete this assessment and submit for marking. This forms part of your assessment
for BSBMGT516: Facilitate continuous improvement.
The following documents are related to this unit.
 BSBMGT516 Unit of Competency
 BSBMGT516 Learner Guide
Word count
In this assessment some of the questions include a word count. This is a guideline only, but
your answers should not vary substantially (i.e. +/- 10%) from the word count provided.
Microsoft Word includes a word count tool.
Reasonable Adjustment
Whilst reasonable adjustments can be made in terms of the way in which evidence of
performance is gathered, the evidence criteria for making competent/not yet competent
decisions (and/or awarding grades) cannot be altered in any way. That is, the standards
expected are the same irrespective of the group and/or individual being assessed; otherwise
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comparability of standards will be compromised. Please consult your trainer or the Director
of Studies if you have any questions or special needs.
Instructions to the Student
Please read all the information given to you before you start this assessment. If you do not
understand some or all the questions, please discuss them with your trainer/ assessor. Answer
all questions in your own words. The questions are designed to assess your understanding of
the unit as well as your underpinning knowledge. Please follow the below mentioned
instructions before starting the assessment.
 This is not a group assessment. Submit the assessment individually unless instructed
otherwise.
 Submitted documents must have the following criteria. Font must be Times New
Roman, Font Size needs to be 12, line spacing must be Single line.
Assessment Requirements
Students must answer all questions and demonstrate all required skills to a satisfactory
standard. If you do not answer some questions, and are therefore deemed to be Not Yet
Satisfactory, your trainer/ assessor may ask you supplementary questions to determine your
competence. Should you still be deemed Not Yet Satisfactory, you will have the opportunity
to undertake a supplementary assessment or appeal the result.
This assessment is intended to be equitable, fair and just. If you feel that the college should
change any aspect of this assessment to be fair, equitable or just, immediately contact your
assessor who will attempt to make alterative arrangements.
Submission details
 When you are ready to submit your assessments, upload the files in ACCIT Moodle,
either by dragging and dropping your assessment into the space provided or browsing
the files on your computer.
 Upload this assessment online in ACCIT Moodle once you have completed your
assessment with all required evidence attached.
 It is important that you keep a copy of all electronic assessments submitted to ACCIT
Moodle.
Note: Please submit all assessment components in one file, or with as few attachments and
separate documents as possible; i.e. do not include templates or emails in separate documents
– place them all in the one document.
ABN: 80 126 576 896 National Provider Code: 91412 CRICOS Code: 02978C
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Performance objective
The students need to understand how to lead continuous improvement systems and processes,
monitor and adjust performance strategies, and manage opportunities for further
improvement.
Assessment description
This assessment provides questions on how to facilitate continuous improvement.
To complete this assessment successfully answer the questions in as much detail as possible.
Scenario
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Please refer to the case study provided in the previous unit (DIB05 BSBMKG513:
Promote Products and Services to International Markets) to answer Question 1 (C).
This unit will take us one step further into facilitating continuous improvement in an
organisation.
Question 1
Objective  Develop strategies to ensure that team members are actively
encouraged and supported to participate in decision-making
processes, assume responsibility and exercise initiative as
appropriate
 Explain how systems and procedures can support effective
continuous improvement
A) How can you encourage employees to adopt above the line behaviour?
(within 40-60 words)
B) Explain the role of “Responsibility matrix” tool in continuous improvement.
(within 60-80 words)
C) Please refer to the case study provided in DIB05 BSBMKG513 and create a
responsibility matrix indicating the responsibilities of Smith, Bela, Jian and Chao.
A) There are many ways that I can encourage workers to adopt above the line
behaviour. One of the ways is through modelling the behaviour I want. Workers
generally follow the example that is set by others as people learn to do the right
thing from others. The other way is reinforcing the right behaviour by rewarding
and acknowledging these who behave well (Almaiman & McLaughlin, 2017).
B) Responsibility matrix tool refers to a responsibility assignment chat that is used to
bring clarity towards the roles people play within the organization. It describes the
participation of various tasks in completing the needed deliverables. The tool is
crucial towards continuous improvement as it maps out every task, key decision
involved in completing a certain project. Besides, the business tool is important as
it maps out the roles and responsibilities of each employee, their action and their
accountability (Almaiman & McLaughlin, 2016).
ABN: 80 126 576 896 National Provider Code: 91412 CRICOS Code: 02978C
Version: 2.0 Doc ID: SPAI-1305050396-12637
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