Facilitating Change in Health and Social Care Assignment
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Added on 2020-06-06
Facilitating Change in Health and Social Care Assignment
Added on 2020-06-06
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Learner statementLevel 5 Diploma in Leadership for Health and Social CareUnit Title: 524 Facilitate change in health and social care and young people’s settings
Learner statementAssessorUse Only-AssessmentCriteria MetLearner to provide narrative under each statement of how they meet the criteria. You must provide answers to each question that allow your assessor to properly assess what work duties you are doing or what role you have within your work. It expected that you will need approximately 300 words per question. The more detail you provide the less likely your account will be sent back for more clarification. You must answer each question in your own words and written in the first person meaning “I do this”. A tip is always to keep in mind the “who, why, how, where and when” in each answer.INTRODUCTIONChange is known as the process becoming different. Change is one of the most important and effecting element of all business activities (Assessing Change – outcome and impact evaluation, 2017). Effectiveness of health and social care homes is very necessary in today's world as this ensures a vital part of wellbeing of an individual living ina society (Baker and et. al., 2010). Increasing population is the main reason behind increasing number of environmental diseases in large number of people. Health and social care deliver variety of services to large numberof people. For this kit is very necessary that the environment of health care industry must be effective so that demand of every customer can be satisfy. Present report contains information about the various factors which drive changes in the enterprise and various theories related with the change management. Along, with this various approaches which support the change is also detailed under this report.Learning Outcome 1- Understand the principles of change management in health and social care or children and young people’s settings
1.1Explain how you analyse factors that drive changeRange This may include:1.1Factors: Internal, ExternalNational health service provides a large range of services to the residents of UK. NHS is responsible is responsiblefor the integration of large number of health and social care services for ensuring the health of other organisations.Large number of factors are there that drive changes in the services and national health. main factors that risechanges includes the following:•New legislation•Economic change•Political changesAccording to recent economic changes that took place in the national health service and social care. This wassupposed that Primary care trusts receive more than 75 percent of the national health service budget to provide anddeliver effective health and social care services to its patients. They are liable to ensure that services are meet upwith the demand of people of the local community. Due to the economic changes demands of vulnerable adults arenot prioritise because of the new reform that capped all the money into health sectors (Chreim and et. al., 2010).Most of the primary care trust make a plan after assessing the needs and wants of the people who live in their ownhomes. Because of the economic change take place I fail to provide the right resources or equipment to the careprovider to deliver effective services to the people.Along with this, government also introduce the use of Criminal records in order to know more about the history of
people who are working in the health and social care service. Safe guarding vulnerable adults was also introducedwith this (Drummond and et. al., 2015). Government also introduce the various standards like treat all the individualswith respect and dignity. Provide safe and working environment to all the employees. Internal factors:Nature of workforceChange in the managerial personneldeficiencies in the existing management structureAnalyze the factor that affect the process of change is very important because this affect its final outcome. For thisresearch can be carried out at workplace before introduce the changes. .1.2 Describe underpinning theories of change managementLarge number of theories and approaches are there for managing the change. Further these can be understood by the following:Lewin's model of change management: according to this model of change management the process of changemanagement basically includes three steps called:Unfreeze: This step involves the preparation of doing change. Under this manager explain the reason behindthe change. Change: This stage is also known as implementation process. Under this new methods and process of doing
work are introduced in the firm. Refreeze: After acceptance of change at different levels of firm this step ensures the implementation newmethods all the time (French, 2010).Kotter's change management theory: This is one of the most popular theory of change management under thus allstages of change process are included. Increase urgency, Build the team, Set the vision, communicate, get thingsmove, focus on short term goals, don't give up and incorporate changes are the steps included in this model(Benefits Of Change Management, 2017). Implement change on continuous basis at workplace is very essential. Whenever a change introduce inorganization, it comes under the responsibility of manager to first identify and examine the factors that affect theprocess of change. Any of theory can be use by the management to achieve better results of change. There is astep by step process which can be use to introduce or implement any kind of change. Change must take place atpremises on continuous basis because it help firm in offer new and effective services to its customers. Further, righttheory of change management must be use by enterprise as this saves both time and cost of company. Lewin'smodel of change is an effective theory which can be implement at health and social care. 1.3Describe approaches, tools and techniques that support the change processManagement of change is an approach used for ensuring the smoothly implementation of changes and for gettingmaximum benefits from the change. The main focus of this is remain on the people and teams that how all of them
are move from the one situation to the other.Understanding the change managementOne of the main principle of change is that it largely affects the whole organisation and around it including peopleand systems. For manage the successfully it is very necessary to first understand the wider concepts of it (Goldenand Earp, 2012). Along with this it is also very necessary to consider the tangible effect of change, personal effecton the people and their actions toward supporting the process of change. For this change curve is and useful andeffective model to describe the both organisation and personal process of change (Change Management, 2017).Change management is a wider concept and approaches used by organisations to manage the change vary fromenterprise to enterprise. Large number of enterprises use the formal methodologies for managing the change. For getting the main aim of change management in a situation it is very necessary to define the specific objectivesof change management.main tools and techniques for managing the change includes the following:Manage the transition: mange the transition process is one of the key aspect of change process in an enterprise.Communicate and involve staff members in the process of change: effective communication with all the members ofstaff and their involvement or participation in the process of change ensures the smooth running of change process.Understand and manage resistance to change: during the process of change implementation resistance of
employees is a natural outcome. Identifying and managing a key factor is necessary for managing the change. With help of these tools higher authority can implement the change in an effective way at workplace. Choose theright tool at time of introduce change by management is very essential because it helps firm in get maximum benefitof change. 1.4Explain the importance of effective change management for service provisionEffective implementation of change is very important for getting the desired results. This provide largenumber of benefits to enterprise. In a service provision it become more necessary to effectively implementthe changes (Kwasnicka and et. al., 2013). By doing this NHS can deliver effective services to people andcan better satisfy the demand of individuals. Along with this the benefits of effectively managing the change,to the enterprise can be understand by the following points:
As the process of change is already planned so the main benefits of the change process serve as motivators.It helps the enterprise in better respond to the demands of customers.It helps in align all the resources with the enterprise.Process of change management allow enterprise to evaluate the overall impact of change on businessactivities.It facilitates in implementing the change without affect the day to day operations of firm. It helps in maintaining the effectiveness of efficiency of organisational activities. Reduce the overall time required to implement the change process.Increase the possibility of success of change process.It helps in create a positive and healthy climate at workplace.Increase the productivity of workers and provide them support to better understand the process of change.Increase the effectiveness and quality of customer services.Effective process of change reduce the amount of risk accosted with it and also help in managing the costrelated with the process.Increase the overall return on investment.Create opportunity for the skills like leadership. Time management, team development and many more.Along with this it helps enterprise in adapt changes according to the changes take place in the businessenvironment. It helps in increasing the skills of people working in enterprise by increasing their roles andresponsibilities.
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