1Fashion Retail Management In simple words Omni channel is the capability for a customer to interact and communicate with a business concern in a very easy and convenient way known to exist. The consumers can connect with business concerns in many ways which include in person way of marketing, visiting at home or even with the usage of handheld devices like smartphones through which consumers can connect very easily with the business concerns. Therefore, the purpose of this essay is to determine and evaluate the best practices among Omni channel retailers. TheOmni channel retailing carries some features which are relevant to electronic commerce like the ability of price comparison as well as generate targeted advertisements according to the data usage of the user (Beck & Rygl, 2015). Retailers adopt best practices from the offline as well as online markets which includes the pricing and designing of the shopping method thus building a healthy relationship between the customer and the business concern. In the article, attractive pricing and curated content and use customer data and analytics to power the marketing needs of the business concern (Brynjolfsson, Hu, & Rahman, 2018). In one of the best practices of Omni channelling falls the avoidance of direct price comparisons and learn to sell niche items and products. The companies should emphasize on product knowledge and establishing switching costs to embrace competition in the market. Therefore to conclude one would say is that during this age of transformation in the field of marketing Omni channel retailing can prove to be a revolutionary factor in this era of marketing.
2Fashion Retail Management References Beck, N., & Rygl, D. (2018). Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing.Journal of Retailing and Consumer Services,27, 170-178. Brynjolfsson, E., Hu, Y. J., & Rahman, M. S. (2018).Competing in the age of omnichannel retailing. MIT.