Organizations and Behaviour: A Study of GSK

Departament of HND Business and Managent Studies
Coursework
ORGANIZATIONS AND BEHAVIOUR
ORGANIZATION AND BEHAVIOUR
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Departament of HND Business and Managent Studies
INTRODUCTION
TASK 1 1
1.1 1
1.2 2
1.3 2
TASK 2 3
2.1 3
2.2 4
2.3 5
TASK 3 5
3.1 5
3.2 6
3.3 7
TASK 4 7
4.1 7
4.2 8
4.3 8
CONCLUSION 9
REFERENCES 10
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TABLE OF CONTENTS

Departament of HND Business and Managent Studies
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Departament of HND Business and Managent Studies
INTRODUCTION
Employees co-operate and co-ordinate with their capabilities and skills in
a positive manner to attain the assigned roles and tasks. The members of
organisation perform their assigned tasks with adequate devotion so that purpose
of entity will be fulfilled. Organisational behaviour is a study of performance
given by individuals as well as by the group. In today's dynamic business
environment, it is imperative for entity to adopt this technique in a way that
ensures their best interest (Diefenbach, 2013). The ongoing report is based on
“GSK”, a healthcare company, dealing in pharmaceutical and health related
products. Organisational behaviour study will help in analysing various aspects of
company and behaviour of employees within business entity while covering several
areas such as culture, team work, leadership, etc.
TASK 1
1.1
Organisational structure and culture are essentially associated and have
substantial affect on the performance of business. A layered design of
communication process, right and obligations of the entity, and arranged
structure which shares theorise, values, beliefs that administer the behaviour of
employee in the organisation. GSK PLC have a hierarchical structure which is very
important to consider when its structure is affecting a people. Specialisation of
work is most important factor of organisation structure(Glowinkowski, 2009).
Performance of employees is necessary for achieving the goals and objectives.
Entity can have any of structures of the following: tall and flat structure.
Hierarchical structure is adopted by GSK PLC and they are having so many
levels in the administration ladder whereas Adams Hlth. Adopts flat structure,
in this number of levels is less in administration and direct conversation can be
done. Chain of command is a responsibility and authority for the institution which
is assigned from top management level of entity. Chain of command has two types
that is long and short term. Span of control defines the position of the manager
and how he controls and coordinates with the subordinates. It has two types that
is narrow and wide.
Organisation culture is a set of beliefs, attitudes and the responsibility and
these factors can help the people in the entity(Brown, 2013). According to Charles
Handy model, four type of culture which the enterprise follow. First, power
culture- in GSK PLC and Adams Hlth. , employees having the power and only
they have the right to take the decisions. Second, task culture- in both the
institution, teams are formed to achieve the goals and the objectives or solve the
problems and having four or five members in a troupe. Third, person culture-
workforce feel that they are powerful. Fourth, role culture- in GSK PLC and
Adams Hlth., managers are having roles and the responsibilities according to their
interest, qualification and having the slave to accept the challenges and do their
best.
1.2
The key ingredients of an organisational culture consists of values shared by
a business entity. There are several issues which are being faced on daily basis
by GSK like code of conduct, working pattern of management, obligations by
the superiors and a process of complaint or issue that passes through different
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Departament of HND Business and Managent Studies
organisational levels that help in enhancement and development of the effectiveness
in working style of business firm (Dzimbiri, 2009). By adopting organisational
structure, GSK allows formation of different authoritative groups that will
regulate business activities to manage the roles and responsibilities efficiently.
This structural framework also help in effective communication and coordination
which builds and develops healthy culture in the organization and motivate
employees to work in the direction of attainment of set goals. Structure defines
roles and responsibilities of every individual and their interrelation to serve the
consumers. Thus, roles are delegated and monitored while managing the control in
business. This concept also defines a clear view to the roles and responsibilities
which help in increasing effectiveness of coordination between tasks that
facilitate in developing a positive culture. These factors help managers in setting
up the vision and mission of business entity as well (Becton and Giles, Schraeder,
2008). GSK success is depend on the management of the organization. Without a
management it is impossible to mange all business activities Its hierarchical
structure is very important because its used a flat hierarchy model which give a
executive power form the top down. Its cultural is built on the foundation of
mutual respect
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Departament of HND Business and Managent Studies
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