Importance of Talent Management in Hospitality Industry

This document discusses the importance of talent management in the growth of the hospitality industry, focusing on a case study of Hilton hotel. It explores the views of the industry on talent management implementation, different approaches of talent management in Hilton hotel, and the challenges faced by hotels in talent management. The research methodology includes both primary and secondary research, with a sample size of 30 individuals. Thematic analysis approach is used for data analysis.

FORM

TABLE OF CONTENTS
TASK 1............................................................................................................................................1
1.1 Introduction...........................................................................................................................1
1.2 Rationale of research.............................................................................................................1
1.3 Literature review...................................................................................................................1
1.4 Research methodology..........................................................................................................2
REFERENCES................................................................................................................................4

TASK 1
1.1 Introduction
Introduction
Talent management have a wide scope in the entire HR process. It including attracting,
developing, motivating and retaining high performing employees. In current time period in many
tourism businesses it is observed retention ratio is low and even firms are not able to get best
employees on jobs at the workplace (What is talent management? 5 tips to do it right., 2019).
Due to this reason shortage of talent is observed at the workplace. In order to address such kind
of problems current research work is carried out.
Topic: To analyse the importance of talent management of employees in growth of hospitality
industry: A case study on Hilton hotel
Aim and objectives
Aim: To identify factors that play crucial role in talent mismanagement.
Objectives
 To understand hospitality view on order to talent management implementation.
 To study the different approaches of talent management in Hilton hotel.
 To evaluate different challenges faced by hotel in talent management.
Research question
What are the views of the hospitality industry over talent management implementation?
How the different approaches of talent management of employee’s impact on growth of Hilton
hotel?
What are the different challenges faced by hotel in talent management?
1.2 Rationale of research
Talent management now a day is one of the major problem for the business firms working
in tourism industry. Now a day’s firms are facing problem in retaining employees at the
workplace. Hence, current research is conducted (What is talent management? 5 tips to do it
right., 2019). It was necessary to carry out research because by using them factors that play
crucial role in low retention rate of the employees can be find out and steps that can be taken to
solve business problem can be identified in proper manner.
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1.3 Literature review
According to Noe and et.al., (2017) talent management is the one of the main problem that
firms face in their business. It is very hard to retain employees in the business because they are
now more demanding then before. Talent management happened because of multiple reasons
like payment of low salary etc. Employees when do not feel that pay is given to them according
to their requirement or job work they leave their job from workplace.
Contrary to this Sparrow and Makram, (2015) state that even fair salary is given to the
employees they do not work properly because of laborious work or low interest in job. If one is
not interested in job then in that case even it is paid high it will not work well.
As per views of Davis and et.al., (2016) working conditions play crucial role in the talent
management. This is because if working condition is good then in that case even right amount of
salary not offered people work for long time on the project.
Opposite to this Thunnissen, (2016) state that working conditions are good but then also
many time employees do not work properly because they do not find work interesting. Many
time working condition is good but there are certain requirements of the business model and
because of that employees have to do high work which lead to low retention rate at workplace.
1.4 Research methodology
Research type: There are two sort of research primary and secondary. In present research study
both studies are conducted. Primary research will be done and in this regard to relevant people
questionnaire will be distributed and results will be obtained (Mackey and Gass., 2015). On other
hand, in case of secondary research literature review will be done in the research study.
Research design: There are three types of research design namely exploratory, experimental and
descriptive research design. Exploratory research design will be used in the research study
because by doing so in detail research work will be carried out. From scratch broad
understanding will be developed about research topic.
Research approach: There are two sort of research approach namely inductive and deductive. In
inductive approach in detail data is analysed and on basis of results theory is developed (Kumar,
2019). On other hand, in case of deductive approach already there is a theory and it is tested in
terms of existence.
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Research philosophy: Research philosophy are of two types namely interpretivism philosophy
and positivism philosophy. Interpretivism philosophy is one used when research work is not
scientific in nature. Positivism is used in case research carried out is completely scientific. In
present case interpretivism is used because research work is not technical in nature.
Sampling: Sample of 30 individual will be taken that are working in the any company that is
operating in the Thomas cook. Random sampling method will be used in the present research
study because in this on random basis sample units will be picked from the population (Bresler
and Stake, 2017).
Data collection: Data will be gathered from the secondary sources and primary sources. In order
to ensure that there is strong knowledge of the past events secondary research will be carried out.
On other hand, as said above that primary data will be gathered from the 30 respondents. Thus,
in this way entire data is collected.
Data analysis: In order to analyse data there are multiple methods that can be used by the
business firms. Thematic analysis approach is used when quantitative research is carried out
(Silverman, 2016). On other hand, SPSS like tools are used in case when quantitative research is
carried out. In present case questionnaire results will be analysed and due to this reason thematic
analysis approach will be used in the research study.
Limitation of research: Main limitation of the research is that sample size is small and due to
this reason if same research will be carried out with large sample then in that case results may be
different. However, it is ensured that right individual is taken as candidate in the research work.
Hence, in this way limitation of research will be removed.
Ethical consideration: It will be ensured that unknown person or unauthorized individual do not
have access to the data saved in google drive. In this way data related to people will be kept safe.
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REFERENCES
Books and Journals
Bresler, L. and Stake, R.E., 2017. Qualitative research methodology in music education.
In Critical Essays in Music Education (pp. 113-128). Routledge.
Davis, T. and et.al., 2016. Talent assessment: A new strategy for talent management. Routledge.
Kumar, R., 2019. Research methodology: A step-by-step guide for beginners. Sage Publications
Limited.
Mackey, A. and Gass, S.M., 2015. Second language research: Methodology and design.
Routledge.
Noe, R.A. and et.al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
Silverman, D. ed., 2016. Qualitative research. Sage.
Sparrow, P.R. and Makram, H., 2015. What is the value of talent management? Building value-
driven processes within a talent management architecture. Human resource management
review. 25(3). pp.249-263.
Thunnissen, M., 2016. Talent management: For what, how and how well? An empirical
exploration of talent management in practice. Employee Relations. 38(1). pp.57-72.
Online
What is talent management? 5 tips to do it right., 2019. [2019]. Available through:<
https://www.digitalhrtech.com/what-is-talent-management/>.
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