Assignment on Future of Management

Running Head: MANAGEMENT 0
FUTURE OF
ORGANISATIONS AND
WORK

MANAGEMENT 1
Table of Contents
Introduction................................................................................................................................2
Diversity Management...............................................................................................................3
The style of the leader in the organisation.................................................................................8
Conclusion................................................................................................................................11
Reference List..........................................................................................................................12

MANAGEMENT 2
Introduction
The SingTel Group is one of the Asia leading communication group offering its
telecommunication services in more than 21 nation’s crossways the Asia Pacific, Europe,
Middle East and USA. The headquartered of the company is in Singapore and the company
have started commencing its operations back in 1879 making it one of the oldest
telecommunication communication corporation in the world with an experience of more than
140 years in the industry. The company vision is to be Asia Pacific best communication
Technology Company and in relation with the mission statement, the organisation want to
make communication easier, reliable and faster for the customer groups and also offer
significant value to all the stakeholders. As of 2019, the company has nearly 25000
employees over the world and have a market capitalization of $37.8B (forbes.com, 2019).
SingTel Group also has its various holdings including Optus in Australia, NCS Pte Ltd in the
Asia Pacific and the Middle East region, Amobee, Trustwave, DataSpark Pte Ltd and so forth
and that all continuously raising bar in innovative products and services. Globally, SingTel
serves nearly 700 million people around the world (singtel.com, 2020). The company is also
committing to constantly invest in its brands, network, and processes to deliver a superior
customer experience and managed all such practices from their 66 offices in more than 20
nations globally. In relation with the corporate governance, SingTel aims to be the highest
standards of corporate governance and considering this, the company has upheld a cluster of

MANAGEMENT 3
well-managed processes and policies to improve their organisational accountability and
performance while safeguarding the stakeholder's interest.
In 2018, SingTel revenue in Singapore projected to nearly 17.27 billion Singapore dollar
(statista.com, 2018). As such, SingTel required to diversify its revenue streams into new
business models, digital services and offering more attractive and innovative communication
services. In years of efforts and operations globally, SingTel also has received various awards
and recognition towards their economical practices and environmental and social
commitment. Taking an example of this year, the company comes in Global 100
Sustainability Index 200 where SingTel name noted among 100 most sustainable
corporations in the world (singtel.com, 2018). It means the SingTel is devoted to being an
accountable corporate citizen and drives the sustainable future for all its stakeholders and
hence, creating a positive impact. In the next sections, this report outlines about the diversity
management undertakings of the organisation and the style of leadership seen to be.
Diversity Management
For an organisation looking to cultivate and nurture a more diverse and inclusive workplace
under diversity management, it is necessary to understand what builds up workplace
diversity. Guillaume et al (2017) defined workplace diversity to the variety of differences
between individuals in an enterprise not only includes how they see or perceive themselves
however also how others perceive them. Diversity in organisation can offer various benefits
to the organisations like extensive array of employee background will lead to more
experience and expertise coverage in critical areas that will influence the business
organisation. According to deloitte.com (2019), the number of Fortune 500 businesses with
more than 40 % diversity has more than doubled from 69 to 145 as 2012. Hence, diversity
management is the key to growth in current competitive business environment and