Managing Human Resources at Google Singapore

Running Head: Managing Human Resources
Executive Summary
Google is a US
based MNC
pioneering in the market of internet services and products. The company is perceived as one of the
best places to work in the entire world. The Human resources practices of Google are second only to
none. The firm believes that its employees are the biggest asset and everything else revolves around
it. All the policies of Human resources are deflected on how to keep an employee happy, motivated
and associate himself with Google for a longer time. Google has a very cogent way of interviewing
and selecting its candidate; its process is different from other tech companies and is a
comprehensive process to evaluate a candidate. Google hires its employee on the basis of his
presence of mind and attention to detail and come up with simple solution to tackle even the
complex situation.
In the report it is also described about the job analysis and design of work for the employees of
Google. This report is an accumulation of Best human resource practices, strategic human resource,
HR planning, Recruitment, selection, Job analysis and job designing. Reading the report will provide
useful insight on the challenges faced by the HR department and how proactively HR functions to
avoid any challenges pertaining to the human resources.
Google Singapore
Managing Human Resource

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Table of Content:
Executive Summary...............................................................................................................................1
Introduction...........................................................................................................................................3
HRM, Strategic HRM & HR Planning......................................................................................................4
Legal Ethics & Safety..............................................................................................................................5
Job analysis............................................................................................................................................6
Job Design..............................................................................................................................................7
Recruitment and Selection Process at Google Singapore:.....................................................................8
Conclusion:............................................................................................................................................8
References:............................................................................................................................................9

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Introduction
Google, based in Mountain View, California is world’s most popular search engine; it is multinational
firm pioneering in internet services and products. The company was founded in the year 1998 and
has been one of the most revolutionary inventions ever since. The company has changed the outlook
and usage of internet ever since its inception (Star Hub, 2017). The company started as a search
engine company but later created businesses like Google drive, Gmail, Google+, YouTube and Google
pixel smartphone and many more. Sunder Pichai is leading the organization and is managing a
workforce of some 75,000 odd people (Channel News Asia, 2016)
Google Singapore started its journey back in 2007 and ever since it has moved to a team of 1000 odd
people and counting. Under the leadership of Joanna Flint the firm has come a long way. Capturing
the interest of young mind is what Google Singapore is targeting at next. Its computer science and
computational thinking course specifically aims to deliver trainings to 3000 underprivileged children
between the ages of 8-15 years (Channel News Asia, 2017).
In this report, it will be discussed about human resource management practices of Google
Singapore, legal ethics and safety of its employees, along with this will also see in detail about HR
planning in terms of analysis and design of work and recruitment and selection. This report will help
us understand and analyse the HR practices at Google and how they effective plan and manage the
workforce in context to their job selection and recruitment.

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HRM, Strategic HRM & HR Planning
HRM can be understood as a function in the organization which is designed to maximize the
performance of employees in services of an employer’s strategic objectives. It is the process of
recruitment and selecting employee, facilitating induction, T&D, assessment of the performance of
employee, appraisal, handling the compensation and benefits, motivating the employees,
maintaining good and healthy relations with employees and trade unions, maintaining employee
safety, welfare and healthy measures in compliance with the labour laws (Google Singapore, 2017)
HRM includes:
 Conducting job analysis
 Planning of personnel needs
 Recruitment & Selection
 Orientation, induction and training
 Providing benefits and incentives
 Appraising performance
 Solving disputes
 Communication with employees(Ingham & Ulrich, 2016)
In the similar manner Strategic Human Resource Management can be understood as the practice
deployed to understand, reward and retain employees for the benefits of both the employees and
employer and the organization as a whole. The goals of human resource department reflect and
support the goals of rest of the organization. HRM strategies guide personnel decisions which ensure
the best fit for the organization. Google is one of the best companies to work with according to one
of the recent survey; the company does numerous activities to keep its employees highly motivated
and is one of the best paymasters in the industry (Mak, Ho & Kim, 2014). The company has a team of
HR executives and experts who are consistently working to improve the working conditions of its
employees and strengthen the process of recruitment and selection. HR department in Google is
called as “People operations” and the people management decisions at Google are guided by the
powerful “People analytics team” (Google Careers, 2017)