Healthcare Environment of Silver Line : Report

Healthcare Environment

TABLE OF CONTENTS
Introduction......................................................................................................................................3
Part A...............................................................................................................................................3
1 ...................................................................................................................................................3
2 ...................................................................................................................................................5
PART B............................................................................................................................................6
3....................................................................................................................................................6
4....................................................................................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................12

INTRODUCTION
Healthcare environment are established mainly to provide and improvement in health
care of patients by providing health treatments, diagnosis, injury and prevention of disease etc.
so that human being can recover their illness on proper time and in proper way (Atkinson, 2014).
Access of health care organization in various countries have influence many social and
economic condition as well as health policies through this clients are getting more aware
socially. Silver Line is UK based health care setting which was founded in 2012 and their main
area of serving is UK. Services they are providing for elder people is by telephonic so by this
they may pickup patient and provide proper treatment so that they may recover there problems.
In this report it will discussed about vision, mission and stakeholders of organization and also
expanding there health care setting by analyzing PESTEL for organization.
PART A
1 .
In every organization there is governance system and in Silver line also same is present.
In order to govern activities of the Silver line there is well developed structure in the Silver line.
In the mentioned organization there is the Board of Trustees which look after effective
implementation of the business strategies of the firm (Atwal, and Jones, 2009). There is a small
team of the employees who is responsible for implementing decisions taken by the Board of
Trustees. This team is lead by the Chief executive of the organization who look after effective
implementation of the firm business strategy. The main work of board is to manage cash that is
received in charity. In this regard Board approved the business plan, budget and strategy related
to the risk management in the day to day activities. Before taking any final decision approval
from all Board members is taken. Hence, any one individual cannot dominate entire board
(Bruno, 2010). In the organization there is a finance and governance committee which is
subcommittee of the main board. Finance committee review budgets time to time reviewed
organization budget and propose necessary changes that must be made to the Board of Trustees.
These trustees according to inputs provided by the committee members take decisions.
Vision statement of Silver line: The vision of the Silver line is to become the country's number
helpline service provider to the elder people. In order to achieve this vision in recent years

trustees have taken a number of steps. It is the effectiveness of their decisions which make
organization effective.
Mission statement of Silver line: The mission of The Silver Line is to provide best health care
services to people to improve their quality of life (Earp, 2008).
Stakeholders of Silver line
Definition: Stakeholders refers to those person which affect organizational actions, objectives
and policies whether internally and externally and involves middle, top and lower level
managers such as suppliers, creditors, government, directors etc. Local authorities: Local authorities refers to the local state departments that are related
to health sector in different ways. Silver line alone cannot approach to all relevant elder
people. Hence, it is local authorities that can help Silver line to reach to relevant people.
Government hospital management that look after public health can identify aged people that
are alone and not one care them. Through local authorities easily relevant people can be
traced by the firm. Members of Silver line: Those individuals that take a membership of the organization
can also make people aware about Silver line and can recommend elder people that are
exploited or alone to take help of the mentioned firm (Martin, 2010). These members as
member are very important stakeholder of the firm. Founder of the firm: One who put foundation of the Silver line is also important
stakeholder of the firm. This is because it is those who established the firm. Thus, if they will
organize some functions or programs people will cautiously listen him and will help
organization in achieving its objective. Employees of the public limited company: Employees of Silver line are one of the
important stakeholder. This is because they are part of the society and are have good
knowledge the social issues that people around them face in their day to day life (Moos,
2012). Employees of the firm can help of age people and cannot fight for them. Government: Government is the one of the main stakeholder of the firm. This is because
government work for the well being of the people. Elder people are part of society and it is
government top priority to help old age people. Government has new wave to grant of huge
amount to the firm. Hence, government have very high importance for the firm as a
stakeholder.