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Healthcare Environment Assignment - Silverline Charity

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Added on  2020-02-14

Healthcare Environment Assignment - Silverline Charity

   Added on 2020-02-14

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HEALTHCAREENVIRONMENT
Healthcare Environment Assignment - Silverline Charity_1
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1PART A...........................................................................................................................................11. Corporate governance, mission, vision and stakeholders of Silver Line Charity...................12. Describe the current Organisational Structure and Culture at SilverLine Charity.................2PART B ...........................................................................................................................................41. Environmental analysis for viability in expansion .................................................................42. Recommendation....................................................................................................................7CONCLUSION................................................................................................................................8REFERENCES..............................................................................................................................10
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INTRODUCTIONHealthcare organizations are those who aims at offering treatments and care services tothe customers suffering form diseases. The motive of these organizations are to render qualityservices to the customers with a motive to earn profit. They work to provide customerssatisfaction with the fulfilment of their needs and demands. Present report is based on a casestudy of Silverline Charity. This organization is working for old age people with the samemanger and staff members (Chemaly, Simmons and et.al., 2014). It is found that, theorganization is facing certain issues with regards to leadership style and also with themotivational issues with the staff. This report is prepared with the purpose to find effectivesolution of the defined problem. Whereas the document is going to depict organizationalstructure of the organization. In addition to it, SWOT analysis is also going to be conducted ofthis stated company (Drummond and et.al., 2015). PART A1. Corporate governance, mission, vision and stakeholders of Silver Line CharityIn order to have better operations, it is significant for management of SilverLine Charityto focus on corporate governance. It allows to have combination of diverse relationship betweencompany's management, board of directors, shareholders and other stakeholder. With anassistance of this, overall working of organisation can be improved in appropriate manner so thatgoals and objectives can be accomplished. It has been identified that staffing of organisation isvery small that allows to have sustainable development (Feldstein, 2012). Company is also wellfocused towards strategic options so that goals and objectives can be accomplished. Keyprinciples of business is also considered by organisation in order to have appropriate governanceof activities. Such as business plan, budget and risk map (Gregory, 2013). It has been noticed that governance authorities are also well focused towards offeringbetter protection to old age people. Health care service promotion is also key mission ofcompany that must be considered as critical aspect for sustainable development and leadbusiness to impressive level of success (Huang, Behara and Goo, 2014). Financial and medicalsupport is being provided to old age people in order to meet objectives. It has been noticed thatthere are number of stakeholders that need to be considered by organisation such as government,investors, community, etc (Gibbs, 2011). With an improved focus on such aspects the betterdecisions can be taken into account so that goals and objectives can be accomplished. Health1
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care savings can also be promoted effectively because the working of SilverLine is beneficial toprovide protection to old age people (Broscio, 2014). Along with this it also manages the smallteams that is guided by the Chief Executive that organises the day to day activities within thecharity organization. In order to have improvement in corporate governance practice thecontinuous changes is one of key need of business. 2. Describe the current Organisational Structure and Culture at SilverLine CharityThe organizational structure of SilverLine Charity is hybrid organisational structurewhere the top authority is board of directors. All the major decisions are taking by board ofdirectors of the stated organization (Bell and et.al., 2014). Further, the working of SilverLineorganisation is dependent upon volunteers. Around 3000 volunteers are there who providevaluable support to working. It has been also assessed that effective organizational structuresupports the charitable organization to function properly within the market and industry (He andZeadally, 2015). The cited firm operates free and confidential telephone line within the UK sothat elderly patients as well as vulnerable individual can get assistance in the fast mannerIn addition to it, the stated department keep records of the incoming and outgoing of thecalls so that better support can be offered to customers. Whereas, the HR department of this careorganization is to recruit and select appropriate candidate for the organization (Hume, 2010).Mainly volunteers allocation is also duty of this department so health care services can bepromoted. The organizational structure of this institution is divided in vertical order where eachdepartment has its authority and supervisors (Swayne, Duncan and Ginter, 2012).2
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