Heathrow Airport Restaurants Assignment 2022

Running head: HEATHROW AIRPORT RESTAURANTS
HEATHROW AIRPORT RESTAURANTS
Name of the Student:
Name of the University:
Author Note:

HEATHROW AIRPORT RESTAURANTS1
Activity 1
Demonstrating F&B Industry Knowledge:
The food and beverage industry deals with all sorts of food items. It also includes the
beverage items and the pet food items. A more proper definition of the food and beverage
industry includes the whole making and delivering process of the food and beverages. The
whole process, starting form the manufacturing and the processing and distributing, to the
retail services and the catering, all are included in the process. The food and beverage
industry is one of the most complex industry, as the industry deals with a complex and a
variety of flavours, catering the needs of the world consumers (Goode et al. 2013). The
modern food industry is using the research and development team rigorously to expand the
variety within the industry.
The Heathrow Airport Restaurant includes a various types of businesses. The various
businesses within the endeavours of the business house includes,
Italian Coffee and Dishes, and the organization has kept is authentic. The business
chain includes, Ca’puccino and Caffe Nero and the Carluccio’s, which is especially
known for its exquisite and authentic Pasta.
The airport also includes businesses related to the seafood and the Prunier Caviar, and
is known to be the producer of world’s most famous Prunier Caviar and Balik
smoked Salmon. The chains are, the Caviar House Oyster Bar, Caviar House &
Prunier Seafood Bar.
The restaurant also includes soft drink, exquisite coffee services, and both hot and
cold beverages, fresh fruit drinks. Therefore, the chians that include these are, Costa,
EAT. These chians also include regular and small snacks like sandwiches, pasta,
French fries and the like.

HEATHROW AIRPORT RESTAURANTS2
The restaurant also has a chian that includes and provides the services of both hard
and soft drinks, and the soft drinks, include both hot and cold beverages. They also
keep seasonal fruit juice. The chains include, Fortnum and Mason Bar, and Giraffe
Shop. These chains also include a variety of sea food and shell fish.
The restaurant also includes family dining options, with exquisite Asian and European
dishes. The most important aspect of their food is that they keep it complete authentic.
The Gordon Ramsay Plane Food is one of the most popular dining chain of the
restaurant house.
The restaurant chain also provides low fat and low carbohydrate containing food, and
Itsu and Pret a Manger and Leo, are three of the best food chains of the restaurant,
that offer healthy and organic and home- made food.
The restaurant also includes exquisite French restaurants with authentic French food
and beverages. La Salle is one of the most famous food chains of the restaurant house.
It also include an authentic British food house Pilots Bar and Kitchen, which makes
the authentic English breakfast and English food.
Rating Systems:
The food hygiene rating scheme, is the standard food rating policy, that are used in the
restaurants. The food rating system aims to rate the food quality of the restaurants, food
joints, take away and aims to provide the customer an understanding of the food quality and
the ambience and the service system of these restaurants and the food joints. It also helps the
organization to understand about their market positioning. It has 0 to 5 scale, with 0 being the
lowest and 5 being the highest of the scores. However there are other rating policies systems
as well (Hawley et al. 2013).

HEATHROW AIRPORT RESTAURANTS3
One Star refers that a restaurant is dirty, unhygienic, and the service quality of the
organization is also very poor.
Two star refers to the fact that a restaurant with average food quality and affordable
price structures.
Three star refers to a restaurant house having a quality service with certain attached
unique services or facilities.
The four star determines that a restaurant is having separated services and has an
outside cuisine and the dishes, the ambience and the tools and accessories are
carefully chosen and distributed.
A five star restaurant requires a tour of the cuisine, and it has separated areas, based
on the food types. The Bar area is provided with special attention.
Heathrow Airport Star Rating
Costa 3.5
Ca'puccino 3
Oyster Bar 5
The Rating systems of the restaurants are determined by the quality of the food, and
the mentioned rating structure determine the quality of food of the restaurant. These numbers
are put in the form of stars, as the stars are more attractive and is a popular symbol. The
ratings of the restaurant usually appear in the guide books, and also in the magazines and the
newspapers. The restaurant follows the Michellin Series which is one of the best known
guides for restaurant rating.
Current and Future Trends in the Industry:
In the modern globalised world, change is inevitable and the only stable factor, and it
affects all sorts of industries. Therefore, the food and beverage industry is also in influx and