Roles and Responsibilities of Organisations in Heritage and Cultural Tourism Management

This article discusses the roles and responsibilities of organisations in heritage and cultural tourism management. It also explores the impact of different types of ownership on management in the heritage and culture industry.

Heritage and Cultural Tourism Management
Impact of different types of ownership on management
of heritage and cultural sites
Now a days, tourism sector is more profitable industry in
comparison to other as everyone shows interest for
travelling. Generally, heritage sites are controlled or
maintained by the government or non-profit
organisations. These locations include some valuable
assets and things that need proper care so that it can be
maintained for a long period of time and attract
maximum travellers. If concerned authority will provide
proper attention to it then it will offer equal value or
knowledge to the visitors. There are various factors
which influence these sites such as governmental rules
and regulations, polices for preservation, etc. Impact of
various types of ownership on heritage and cultural
places can be understood in the following manner which
are given as below-
Political- Generally, government takes care of historical
things and preserve the same in an effective and efficient
manner so that it can attract more tourists and earn high
revenues. Public control provides large access to people
with low cost so that individuals can learn various things
at reasonable price.
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Roles and responsibilities of organisations in
heritage and culture industry
In United Kingdom, there are many types of agencies
working for preserving historical monuments and
cultures so that it can attract a large number of
travellers. There is a firm named Historic Building
and Monument Commission which is a non-
governmental company and working for maintaining,
developing and protecting these sites. There are many
other firms which are working together so that they
can produce the best result such as department of
media, culture and sport and Woodland trust which
are the most popular agencies and providing their
services in an effective and efficient manner.
Department of media, culture and sport is a
governmental body which controls the activities of
firms which are currently working in this field. They
are working for the development of people who are
living in United Kingdom. Its main objective is to
promote and protect the heritage sites so that more
travellers visit here which will help in the growth of
country. More than 43 agencies and public entities
provides support to this department so that it can carry
out their work in an effective and efficient manner. Its
main officer is Karen Bradley who has responsibility
to control the activities of this department. He is a
member of parliament and secretary of state for
culture, media and sport.

Institutional- In this, these properties are owned by
private companies which help in achieving the desired
results. For example: Kosovo provides support in setting
various projects by keeping huge cultural heritage
database. It also receives support from national authority
which is helpful in maintaining the monuments in a
proper condition.
Commercially owned organisations- It includes
various agencies such as Woodland trust. It has the main
objective to collect or raise funds from various source
which can be invested in improving the quality of
historical places. It has main motive to make the society
green and do more plantation. In this, private and public
company works together.
When different companies are working at the same place
or together then there is requirement of proper
coordination among them for better performance but it is
an impossible task. It rises more conflicts among
companies because private firms want to use modern
technology or skilled manpower for the development of
heritage and cultural places as it assists in generating
more revenue while government enterprise works for
conserving heritage properties effectually.
On the other hand, another agency is Woodland trust
which mainly focuses on the planting of trees so that
United Kingdom can become rich in native woods
and trees as well as citizen of this nation can live
better quality of life. It completes their project with
the help of charity fund and has more than 500,000
thousand supporters that take care of more than 1000
sites across the country.
This agency is formed just only for taking care of
ancient sites and wildlife which help in maintaining
the balance in nature. It also controls the whole
process by which more revenues can be generated
and that amount can be invested further for growth
and development. This organisation has several
management styles which is adopted by its members
or supporters according to their requirements.
At present, these agencies play an important role in
maintaining and preserving the heritage sites in a
proper way. These roles and responsibilities assist in
attracting more tourists that bring revolutionary
success and development. It increases revenue and
sales that can be used in the growth of this industry
and state as if there will more travellers come then it
will increase the foreign currency’s reserve. In this
situation, country will also grow on the way of
development.