High Performance Work Culture: Impact, Leadership Role, Coaching and Mentoring Techniques

This presentation discusses the importance of high performance work culture in achieving organizational goals and objectives. It covers the impact of high performance work culture features on business operations, the role of leadership in creating a high performance culture, effective performance management processes, and coaching and mentoring techniques. The presentation also includes various theories for mentoring and coaching, culture barriers to coaching and mentoring, and appropriate techniques for coaching and mentoring.

HIGH
PERFORMANCE
WORK CULTURE

TABLE OF CONTENTS
• INTRODUCTION
• Assessment of the values of high performance work culture to organisation
• Impact of high performance work culture features on business operation and practice
• Role of the leadership
• Leadership role impact in the creation of a high performance culture
• Effective performance management process
• Leadership behaviours and style in coaching and mentoring
• various theories for mentoring/coaching
• Culture barriers to coaching and mentoring
• Design appropriate coaching and mentoring technique
• CONCLUSION
• REFERENCES

INTRODUCTION
• The high performance work culture is the environment which is physically and virtually effective
and support the employees to achieve business goals and objectives. The common characteristics
of the work culture is strong leadership, which should contribute in the engagement and
empowerment of the employees, along with the continuous learning and development of the
employees according to the changing environment. The main purpose of the high performance
work culture is maintaining effective and progressive staff for organisation goal achievement, with
the aid of effective leadership and coaching, monitoring style.

ASSESSMENT OF THE VALUES OF HIGH
PERFORMANCE WORK CULTURE TO
ORGANISATION
• The high-performance work culture is posing higher values
in context to the organisation by contributing in the
achievement of excellence performance, innovation,
integrity, effective customer service and team work. Blow is
the illustration of some high-performance work culture
features.

CONTINUE…
Important features of a high performance work culture
High-performance work culture is the environment at which right
people with right skills and experience, work in the right task or
project, at the right time and result in the achievement of selected
goals and objectives. There are the various important characteristics
of the high-performance work culture due to which good quality
product and services develop with innovative approaches of team.

CONTINUE…
• Setting clear goal
• Open communication-
• valuing diversity
• Positive behaviour
• Collaboration-

IMPACT OF HIGH PERFORMANCE WORK
CULTURE FEATURES ON BUSINESS
OPERATION AND PRACTICE
• Clear define standards
• Clear expectations
• Transparent and honest reward

ROLE OF THE LEADERSHIP
• Motivation-
• Accountability-
• Expectations
• Authority-

LEADERSHIP ROLE IMPACT IN THE
CREATION OF A HIGH PERFORMANCE
CULTURE
• The role of leadership is to motivate and train, empower and commit the employees for goal
achievement. And the accomplishment of all these responsibilities aid to the creation of high-
performance work culture with highly motivated and energetic employees. This a bid to increase the
accountability and productivity of the employees with higher satisfaction and best authority and
specific role.

EFFECTIVE PERFORMANCE MANAGEMENT
PROCESS
This is the effective framework which involves the different actions and task in context to the
performance management such as Coaching, feedback and management support. There are the various
factors which cover in performance management. Such as Strategies which incorporate goal setting,
feedback, celebration and rewards.

LEADERSHIP BEHAVIOURS AND STYLE IN
COACHING AND MENTORING
• In context to the effective management and development of the high-performance work culture the
most important and impacting strategies are leadership style, each and every organisation are having
their own business structure according to which they follow selective leadership styles.

VARIOUS THEORIES FOR MENTORING/COACHING
• CROW model
• zone of proximal development

CONTINUE…
• Mentoring – This is the type of employer or leader role in
which they manage their relationship with subordinates for
goal accomplishment and employee’s personal development. In
that process employer use their experience to provide best
guidelines and solution to the employees.

CULTURE BARRIERS TO COACHING AND
MENTORING
• Culture barriers to coaching and mentoring
• Lack of the time and resources
• low level of skills-
• Incorrect matching of mentor and learner

Design appropriate coaching and mentoring technique
Coaching
•Clear goal
•Time management –
•Frame feedback
•Follow up feedback
•Celebrate accomplishment –
•Listen
Mentoring
•Detailed out lining of the goals
•Model good behaviour
•Problem solving -
•Conflict management

CONCLUSION
• From the above study it has been concluded that high performance work culture is important in context
to the organisation goal achievement and, this can be effectively managing by the Setting clear goal,
Open communication, valuing diversity, which further contribute in the business operation and practice
by helping in the clear guidelines, expectation and honest reward. Leader play very important role in
the management of high performance work culture by the application of appropriate leadership style,
through Motivation, Accountability, Empowerment, Authority. Leader play important role in the
Effective performance management process, by coaching, supporting and feedback management.

REFERENCES
• Shahriari, M. and Allameh, S.M., 2020. Organizational culture and organizational
learning: does high performance work systems mediate?. Journal of Workplace Learning.
• Miller, R., Williams, P. and O'Neill, M., 2018. The Healthy Workplace Nudge: How
healthy people, culture, and buildings lead to high performance. John Wiley & Sons.
• Al-Musadieq, M., Nurjannah, N., Raharjo, K., Solimun, S. and Fernandes, A.A.R., 2018.
The mediating effect of work motivation on the influence of job design and organizational
culture against HR performance. Journal of Management Development.
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