Higher Nationals in Computing UNIT 3.

Higher Nationals in Computing
UNIT 3
PROFESSIONAL PRACTICE
ASSIGNMENT
No.1
Learner: Vo Van Tin
Assessor: Dang Thai Doan
Class: GCS0804_NX
Learner’s ID: GBS190645
Subject’s ID: 1620
Assignment Due: November 2020
Assignment Submitted: December

Assessment Brief
Qualification BTEC Level 5 HND Diploma in Computing
Unit Number Unit 3: Professional Practice
Assignment Title Planning a training Event
Academic Year 2020 – 2021
Unit Tutor Dang Thai Doan
Issue Date November 2020 Submission date November 2020
Iv Name & Date
Submission Format
The submission is in the form of a completed individual portfolio folder, including the tasks set out
in the Assignment Brief. This assignment involves group work, but each student should submit an
individual portfolio folder.
Part 1: Training schedule (using project management software) for the 1-day event and a training
pack to include a range of activities, seminars, workshops, team-building activities and break-out
sessions.
Part 2: Ten-minute Microsoft® PowerPoint® style presentation with interactive links to suitable
sites and an activity sheet. The presentation slides for the findings should be submitted with speaker
notes. You are required to make effective use of headings, bullet points and subsections as
appropriate. Your research should be referenced using the Harvard referencing system. The
recommended word limit is 500 words, including speaker notes, although you will not be penalized
for exceeding the total word limit.

Part 3: A written evaluation of your performance in this task and your contribution to the team. You
are required to make use of headings, paragraphs, subsections and illustrations as appropriate.
Part 4: A report discussing problem-solving techniques.
Note: All work must be supported with research and referenced using the Harvard referencing
system. The recommended word limit is 500–1,000 words, although you will not be penalized for
exceeding the total word limit.
Assignment Brief and Guidance
You have been asked to support your training and development manager with the planning and
implementation of a professional development event targeted at internal employees within the
organization that you work in.
The training event is scheduled over a one-day period in your center and will include four 1-hour
sessions. The center requires a schedule of the types of activities proposed so that plans can be
finalized. In addition, any guest speakers or motivational coaches will also require a minimum of
three weeks’ notice for all bookings.
You have also been asked to design and deliver a workshop as part your training. The event will be
based on marketing the college courses. (This could be a foundation year, the HND etc.)

Assessment Criteria
Pass Merit Distinction
LO1: Demonstrate a range of interpersonal and transferable communication skills to a target
audience
P1. Demonstrate, using different
communication styles and formats,
that you can effectively design and
deliver a training event for a given
target audience.
P2. Demonstrate that you have used
effective time management skills in
planning an event.
M1. Design a professional
schedule to support the
planning of an event, to
include contingencies and
justifications of time
allocated.
D1. Evaluate the effectiveness
and application of
interpersonal skills during the
design and delivery of a
training event.
LO2: Apply critical reasoning and thinking to a range of problem-solving scenarios
P3. Demonstrate the use of different
problem-solving techniques in the
design and delivery of an event.
M2. Research the use of
different problem-solving
techniques used in the
design and delivery of an
event.
D2. Critique the process of
applying critical reasoning to
a given task/activity or event.
P4. Demonstrate that critical
reasoning has been applied to a given
solution.
M3. Justify the use and
application of a range of
solution methodologies.

Working in small groups (3–4 per group). You must produce an agenda for the event and activities in
the event. You will meet to discuss the event. This exercise will enable you to demonstrate the use of
problem-solving techniques. In the meeting, you will discuss the following:
1. Produce a professional schedule (simple time management techniques) for the development of the
agenda for the event.
2. The one-day event will have two sessions in the morning and two sessions in the afternoon. Each
student will be responsible for preparing one of these sessions.
3. Each student will prepare a ten-minute presentation that will be delivered at the start of the session
to introduce the session. You must prepare the presentation (slides and notes). You will give a mock
presentation to your group. Each student will complete a questionnaire on your interpersonal skills.
After you have all completed your presentation, you will sit around in your group to discuss each of
your interpersonal skills.
4. Produce a report evaluating the effectiveness and application of interpersonal skills during the
design and delivery process. You should also include an evaluation of your performance in this
project and your contribution to the team you worked in.
5. Also, you need to discuss problem-solving and its importance in planning and running an event.
You should include a discussion of various problem-solving techniques and justify the solution
methodologies used during your project. You should also include a critique of the application of
critical reasoning and your experiences of it.

Assignment Front Sheet
Qualification BTEC Level 5 HND Diploma in Computing
Unit Number And
Title
Unit 3: Professional Practice
Submission Date November 2020 Date Received 1st
submission
November 2020
Re-Submission Date
Student Name Vo Van Tin Student ID GBS190645
Class
GCS0804_NX
Assessor Name
Dang Thai Doan
Student Declaration:
I certify that the assignment submission is entirely my own work and I fully understand the
consequences of plagiarism. I understand that making a false declaration is a form of malpractice.
Student’s Signature Tin
Grading Grid
P1 P2 P3 P4 M1 M2 M3 D1 D2
 Summative Feedback:  Resubmission Feedback:
Grade: Assessor Signature: Dang Thai Doan Date:
Signature & Date:

4
Table of Contents
I. Introduction ................................................................................................................................. 5
II. My Contents ............................................................................................................................... 6
P1. Demonstrate, using different communication styles and formats, that you can effectively
design and deliver a training event for a given target audience ......................................................... 6
P2. Demonstrate that you have used effective time management skills in planning an event ......... 10
P3. Demonstrate the use of different problem-solving techniques in the design and delivery of an
event ................................................................................................................................................. 13
P4. Demonstrate that critical reasoning has been applied to a given solution. ................................ 15
M1. Design a professional schedule to support the planning of an event, to include contingencies
and justifications of time allocated .................................................................................................. 16
M2. Research the use of different problem-solving techniques used in the design and delivery of
an event ............................................................................................................................................ 18
M3. Justify the use and application of a range of solution methodologies ...................................... 21
D1. Evaluate the effectiveness and application of interpersonal skills during the design and
delivery of a training event .............................................................................................................. 22
D2. Critique the process of applying critical reasoning to a given task/activity or event ............... 23
III. Conclusion .............................................................................................................................. 25
IV. Evaluation ............................................................................................................................... 26
V. References ................................................................................................................................ 28

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Table of Figures
Figure 1- Communication Skill .................................................................................................................................... 7
Figure 2- Statistical statistics of communication skills in 2016 .................................................................................... 8
Figure 3- Verbal Communication ................................................................................................................................. 9
Figure 4- Nonverbal Communication ........................................................................................................................... 9
Figure 5- Group Communication ................................................................................................................................ 11
Figure 6- Send schedule emails to team member. ...................................................................................................... 12
Figure 7- Time management ....................................................................................................................................... 13
Figure 8- This is Gantt Chart of The Second Eyes ..................................................................................................... 15
Figure 9- Estimated Budget ........................................................................................................................................ 16
Figure 10- Problem Solving ........................................................................................................................................ 17
Figure 11- Critical thinking ........................................................................................................................................ 20
Figure 12- Six-Step Problem Solving Technique ....................................................................................................... 25
Figure 13- The Cynefin Framework ........................................................................................................................... 26