This report discusses the role of a hospitality provider in Excel company, a famous hospitality provider in the UK. It covers managing budget, marketing, controlling expenditure, housekeeping, security, best service, team management, and employee motivation.
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Hospitality and Venue Management
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Contents INTRODUCTION.................................................................................................................................3 TASK 1.................................................................................................................................................3 Role of hospitality provider...............................................................................................................3 TASK 2.................................................................................................................................................3 Practices present between Excel and hospitality provider..................................................................3 CONCLUSION.....................................................................................................................................3 REFRENCES........................................................................................................................................3
INTRODUCTION Hospitality sector is related with service industry. They deals with various service. It play vital role in world economy. In order to understand the concept of hospitality and importance of strategic management in this sector Excel company has been taken,. It is famous hospitality provider company situated in UK. This company is famous for proving best quality of food and beverage product and satisfied their customer. In this report essential role of hospitality provided and practice use for them to fulfil services of all their guest has been identified. TASK 1 Role of hospitality provider Hospitality sector is play essential art in today world economy At present business organizations start their business in providing services to their customers and deals with service sector it will help in gearing profits through which companies established their strong position within market are. Hospitality provider is a person who provides various service to their clients for example, food, drinks, travelling, tourist facilities etc. Nike is one of the most famous organizations of America which manufacturing world class shoo and other products to their customers. The company organize event in London with Excel hospitality service. Excel is famous for their best food services products they have good team. They provides good food to the customers of the event they provides their services for evta, business meeting, conferences,. Successful event is also depending on the satisfaction of customers for food service thus Nike chooses Excel London hospitality. Following are the role of a hospitality provider (Lashley, 2018). Managing budget: It is essential for a service provider company to work within the budge decided by Host Company. They according to the budget mange all the things or according to the budget. A good hospitality provider as ability to provides best services to their clients and satisfy them to work under the prescribe limit. Marketing: It is essential role of the hospitality provider to make effective polices and strategies to increase their goodwill and enhancing their market position within
the economy. Hospitality provider use promotional strategies to promote their service for this purpose their use social medial and other tool devices. Controlling expenditure: The in problem arises for hospital sector that they have budget amount and it is not always sufficient thus they have to control their expenditures and mange all the actives . Housekeeping: It is also the main function of the hospitality provider to make feel their guest to feels like home. For this purpose it is essential that they use neat and clean place and they use clean equipment plate for their customers Security: It is also necessary for the hospitality provider for manger security of all guest for this purse they use best security services. Best service:T is also an important role for the hospitality provider to providers their guest high class and best quality of foods they need to increases items of food and drink menu and according to guest company they change their menu and preserve foods according to their need (Sox, and Strick, 2017). They also work for to manage their stock of the company and recruit , here best chief worker has great capabilities of making food an team management. Hospitality provider is pay essential function to make discipline within the organization maintaining hospitality sector. Business organizations chose through enhancing coordination between their team member. The company hire embers from different place thus it is policy by of diversification issue and conflicts arise between them it is duty of hospitality manger to maintain team management quality among tem the hospitality provider to maintain relation and motivate employees only then they achieve to goal and provides best service to their clients. TASK 2 Practices present between Excel and hospitality provider Customer service: It is essential for every service provider to facilitate their service in an effect way. London excels famous for their food items they h\provides 24 hours best facilities and services to their guest. There maintain is to provides pleasant experience to heir guest so they come again and choose this company for their food and catering services.
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requiem an they also provide them healthy food according to demand of the guest They maintain relationship with their clients as well their worker, it is necessary for Hospitality provider also transfer and negotiate contact number of their guest and to the guest so when they need they cancel to the team member of the hospitality provider company They will also supervise that they use those material which not affect the health and not hazardous for any their workers. They use strategies according to which always consider food and heath standard (Park, and Park, 2016). Hospitality provide main function of them is to provides training services to their team member and enhance their motivation with effected communication process. The company provides food service thus it is essential that with changing if time they change their en and according to the menu they needs to provides training to their team members so that they know how to made new food items and increase their capabilities of serving food. CONCLUSION From the above analysis it has been observe that strategic management play essential part in Business organizations who chose as hospitality sector .Hospitality provider play vital part as he play various function, they mange police, maintain customer and provides essential service to their customer.
REFRENCES Lashley, C., 2018. Education for hospitality management. InInnovation in Hospitality Education(pp. 33-48). Springer, Cham. Sox, C. B. and Strick, S. K., 2017. Preparing future meeting professionals: A case study on teaching hybrid meeting management.Journal of Hospitality & Tourism Education,29(3), pp.141-146. Sureda, X., Bilal, U., Fernández, E., Valiente, R., Escobar, F.J., Navas-Acien, A. and Franco, M., 2018. Second-hand smoke exposure in outdoor hospitality venues: Smoking visibility and assessment of airborne markers.Environmental research,165, pp.220- 227. Park, K. and Park, S., 2016. Topic trend of event management research.Event management,20(1), pp.109-115. Ahipasaoglu, O., Erkip, N. and Karasan, O. E., 2019. The venue management problem: setting staffing levels, shifts and shift schedules at concession stands.Journal of Scheduling,22(1), pp.69-83.