Hospitality Consumer Behavior Insight

   

Added on  2023-01-19

14 Pages631 Words57 Views
Hospitality Consumer Behavior Insight
Task 1 (P1 & P2)
Hospitality Consumer Behavior Insight_1
Table of content
Different cultural, social, psychological and personal factors that influences
consumer behaviour and decisions
Consumer trend are changing due to impact of digital technology
Conclusion
References
Hospitality Consumer Behavior Insight_2
Introduction
The behaviour of people or individual is connected with motivation, behaviour and
psychology. It is important for business organisation to focus on consumer needs and
wants then should provide products and services accordingly.
Hospitality Consumer Behavior Insight_3
Factors affecting consumer behavior
There are different factors such as cultural, personal, psychological and social used by
customers to select products and services as per their choise that helps to meet with needs and
wants. This is set of action, played by consumers by purchasing products and services from
business organisation. These factors affects the behaviour of consumers such as:
Hospitality Consumer Behavior Insight_4

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