Hospitality Consumer Behaviour Insight

Hospitality Consumer Behaviour Insight
LO1 (P1 & P2)

Table of content
 Introduction
 Different cultural, social, psychological and personal factors that influences consumer behaviour and decisions
 Consumer trend are changing due to impact of digital technology
 Factors influences consumer behaviour and changing trend
 Conclusion
 References

Introduction
The main focus of business organization is on individual and group of person who helps
to run a business by purchasing products. The subject of such presentation is description
of different factors which influences tourism consumer behavior and attitudes while
choosing a hotel industry.

Description of cultural, social and personal
factors
Consumer behaviour consider analysis of needs, cost, quality, quantity, beliefs, values and etc.
that selects a product and use it properly. There are many factors which influences travel and
tourism behavior that are as defined: