Importance of Worker Relationship in HRM Decision-Making

This article discusses the importance of worker relationship in influencing human resource management decision-making. It highlights how a good relationship between staff members and employers can enhance organizational productivity. The article is relevant to the subject of human resource management and is based on the case of Dyson Ltd, a technology company in England.

HUMAN RESOURCE
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Purpose and functions of human resource management, associated with resourcing a firm
and planning workforce.........................................................................................................1
P2 Analyse the strengths and weaknesses of various recruitment and selection approaches 2
TASK 2............................................................................................................................................4
P3 Analyse the merits of HRM practices associated with a firm in context with employees and
employer.................................................................................................................................4
P4 Mention the effectiveness of human resource management in enhancing organisational
productivity and profits..........................................................................................................5
TASK 3............................................................................................................................................6
P5 Mention the importance of worker relationship in influencing human resource
management decision-making................................................................................................6
P6 Identification of key elements of employee legislation and its influence on HRM decision-
making....................................................................................................................................6
TASK 4............................................................................................................................................7
P7 Analyse the applications of HRM practices in context with work, including examples. .7
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Human resource management is defined as a strategic approach by which workforce of a
company are managed in an effective manner. Appropriate management of staff benefits a
company in attaining competitive advantage in comparison with rivals (Alfes and et. al., 2013).
HRM allows a firm to maximise the performance of employees so that high revenues and profits
can be earned in limited time. This assignment report is prepared in context with Dyson Ltd
which is a Britain based technology company founded in Wiltshire, England. This company
manufactures and design home appliances like air purifiers, hair dryers, heaters, blade-less fans,
vacuum cleaners, lights etc. At present, company is employing more than 12000 employees and
operating in a successful manner. This report will cover about functions and purpose of HRM
along with merits and demerits of different approaches to selection & recruitment. Also, benefits
of HRM practices in context with workers and employers is mentioned. Value of good employee
relations in taking right decisions is discussed. Also, elements of employee legislations are
discussed and at last applications of HRM practices in organisational context is discussed.
TASK 1
P1 Purpose and functions of human resource management, associated with resourcing a firm and
planning workforce
In a business firm, management of human resource is one of the major activity which
assures that organisation will work efficiently. If workforce of company will not be managed
properly, it will impact working of company in negative manner. Function and purpose of HRM
in context with Dyson Ltd are mentioned below:
Function associated with HRM
 Planning: This is the most essential function of HRM where manager of firm
acknowledge their requirements and demands so that all the organisational activities can
be planned systematically. With the help of this function, manager in Dyson Ltd can do
workforce planning and associated activities in an appropriate way so that resourcing of
qualified candidates can be carried out (Banfield, Kay and Royles, 2018).
 Recruiting: This is a basic function of HR department in a company. This function helps
in hiring of desired candidates so that complex activities of firm can be performed
systematically. This HRM function will help Dyson Ltd in recruitment of qualified

candidates which are capable to work challenging tasks in simple manner. Appropriate
recruitment will assure that ineffective employees will not be part of company. Hence,
workforce planning will be carried out efficiently.
 Training & development: With the help of this HRM function, a company can increase
the working potential of their employees in a positive manner. In this function, HR
manager of company offer training to the employees to teach them new tactics of
performing work. By this, workforce of company will became more efficient and
workforce planning will be carried out in efficient manner (Brewster and et. al., 2016).
Purpose of Human resource management
 Staffing needs: Major purpose of HRM is to hire talented employees so that
organisational work can be performed advantageously. Other staffing needs of HR
department are terminating employees for policies violation, communication with
employees to solve their queries etc. These staffing needs of HRM results in smooth
functioning of company due to which activities of workforce planning and employee
resourcing are performed efficiently.
 Law compliances: This is another purpose for HRM in an organisation. This purpose of
HR team ensures that each activity of the firm will be performed by organisation in
accordance with legal rules and regulations. By this, company can prevent itself from
heavy penalties and fines. This purpose of HRM will help the manager in Dyson Ltd in
performing all the work of company in legal manner. By this, Dyson Ltd will be able to
achieve
P2 Analyse the strengths and weaknesses of various recruitment and selection approaches
Recruitment is a tactics to hire and recruit talented employees that can perform each
business task with highest efficiency. A recruitment procedure is considered as efficient if it is
carried out in a time and cost efficient manner. Selection is a way to chose most desired person
from a pool of applicants (Daley, 2012). There are different approaches to selection and
recruitment which are discussed below in context with Dyson Ltd.
Approaches for recruitment
Internal recruitment: In this approach, vacant job positions are filled by existing
employees of an organisation. Here, employees will be selected from organisation only and no
external talent will be considered. It has been said that there are different types of internal

recruitment method which are transfer, promotion, employee referrals and so on which helps in
recruiting the staff members within the internal organisation. In the present context of Dyson
Ltd. Managers of the company adopt these methods so that they can recruit highly skilled and
best candidate.
Strength Advantage
Strength of this research is that managers will
be able to recruit experienced staff members
who are very well aware with the structure and
environment of the organisation.
This approach is time saving as selected
worker for job position will be chosen from
already working employees. This assures that
chosen person is well familiar with the
working pattern and procedures of company.
Weaknesses Disadvantage
But on the other hand, weakness of this
approach is that no fresh talent will be hired
which reduces the overall business
functionality of the organisation.
It can bring differences among staff of Dyson
Ltd as out of all the potential candidates only
one employee will be promoted.
External recruitment: In this approach, people from outside the company are given
chance to get job. Under this approach, applicants are invited from different sources like
advertisements, job portals etc. and most desired person is given the job role (Fulton and et. al.,
2011). In context of external recruitment approach, managers of the organisation chose online
portals, campus placements, recruitment exchange and many more.
Strength Advantage
It helps in attracting large number of new
talent and skilled staff members so that they
can perform their objectives in an effective
manner.
As people from outside the company are
selected for vacant position, a company is able
to get diversified talent.
Weaknesses Disadvantage
It is one of the time as well as cost consuming It is time and cost consuming approach as it

technique which might affect the overall
performance of the company.
includes multiple selection rounds, interviews,
employee induction and orientation etc.
Approaches for selection
Interviews: It is the most common way to acknowledge the knowledge and working
potential of applicants. In this selection approach, the recruiter ask multiple questions to the
candidate and person will most suitable answer is hired for the vacant position.
Strength Advantage
With the help of this method, organisation will
be able to identify the skill and talent by
examining the candidate face to face.
In this selection approach, confidence and
communication level of a person is identified
which helps in showing their capability to
interact with employers and potential
employees.
Weaknesses Disadvantage
It is one of the most lengthy process which
consumes lot of time and effort.
This process is time consuming and different
opinion of recruiters can also leads to clashes
while selecting desired individual.
Situational tests: In this selection approach, candidates are given different hypothetical
situations and they are expected to resolve these situations appropriately. Those candidates that
will be able to manage work professionally are selected for job role.
Strength Advantage
It helps in identifying the hidden skills and
talent of the candidate in an effective manner
and within given time frame.
It is the most suitable method for screening
assessment at high scale.
Weaknesses Disadvantage
It is time consuming as well as lengthy process
which highly affect the overall business
Some capable candidates believes in managing
situations by passive way and other people

functionality of the company. uses aggressive approach (Harrison and Lock,
2017). This can confuse interviewers of Dyson
Ltd in selecting right candidate.
TASK 2
P3 Analyse the merits of HRM practices associated with a firm in context with employees and
employer
HRM practices are the roles which are performed by HR team of a company so that entire
organisation can work in a systematic and cooperative manner. In context with Dyson Ltd,
importance of HRM practices like training, recruitment, selection etc. for both employers and
employees is discussed below. It has been said that there are various job design methods which
includes enlargement as well as enrichment method. By doing job enrichment, employees of the
company feel satisfaction in term of personal growth, development as well as position on the
other hand in case of job enlargement define as having more duties, roles and responsibilities in
their present job description.
Human resource
management practice
Employee Employer
Recruiting and selecting
In situations when recruitment
and selection of workers is
performed via internal
approach, career opportunities
are given to existing workforce
of company. This motivates
them to deliver their best
performance due to which their
overall working capability
improves.
Due to hiring and selection of
candidates on the basis of their
diverse talent, employers in firm
are ensured that organisational
tasks will be performed
efficiently. This helps the
employers is achieving their
business targets without any
complex situations (Jabbour and
de Sousa Jabbour, 2016).
Due to training and
developmental activities,
Development and training
activities performed by HR team

Training and developing
sessions
employees are able to earn new
tactics and ways to perform
organisational work. This will
helps them in learning new
approaches to deal with
complex situations so that high
advantages like benefits and
incentives can be gained.
helps the employers in giving
right direction to their workforce.
By this, burden of employers in
teaching employees to perform
work is reduced. Also, skilled
employees perform work
advantageously due to which
gaining competitive advantage
over rivals became easier.
P4 Mention the effectiveness of human resource management in enhancing organisational
productivity and profits
Human resource department in an organisation perform different management activities
and practices due to which employees of a company are able to work in an effective and
comfortable manner. This is the reason, overall working potential and productivity of workers
improves which in return benefits the concerned company in attainment of working targets and
objectives in a timely manner. Major HRM practices which are performed by the HR department
in Dyson Ltd is Recruitment, training, selection, providing rewards and benefits to workforce.
Directly or indirectly all of these practices benefits in enhancing the organisational profits and
productivity. In case of recruiting and selection, efforts of HR team is to hire most desired
candidates which are capable enough to perform organisational work in challenging manner. Due
to recruitment of skilled employee, company is able to perform their work systematically and
prior deadlines. If HR team in Dyson Ltd stop recruiting skilled workforce then organisational
work will not be performed efficiently. This can leads to dissatisfaction among customers due to
which attaining high revenues and profits will became difficult for concerned company
(Messersmith and et. al., 2011).
Also, HRM practice like development and training allows the employees to get a hike in
their working capabilities. This assists them in performing complex work without any difficulty
and company is able to achieve high sales and productivity. By this, attainment of organisational
profits is easier. If HR manager in Dyson Ltd will not offer regular training and sessions of
development to their workers, they will not be able to upgrade their working procedures. This

will results in compromising of profits and sales for company. Other than this, rewarding
employee is also important HRM practice. In hope of gaining benefits, promotion, incentives and
rewards, employees in Dyson Ltd will perform their work in more sincere manner. This will help
the firm in providing quality services and products to their customers due to increased
productivity of employee. Due to this, company will be able to achieve higher profits without
any issue (Stone and et. al., 2015).
TASK 3
P5 Mention the importance of worker relationship in influencing human resource management
decision-making
HR team in a company has the responsibility to take appropriate decisions so that
concerned organisation can attain high revenues and profits. Taking right decisions will help HR
team in assuring that their respective firm will gain high advantage over competitors. Main role
of HR team in Dyson Ltd is to maintain good relationship among workers and employers of
company. Hence, this can be said that HRM do not only provide welfare to the employees but it
helps the company in achieving their goals without any compromise. Good relationship between
staff members and employers will help Dyson Ltd in enhancing their overall organisational
productivity by which attaining targets and objectives of company will became easier. If relation
of working staff is good, it will be easier for HR team to take decision and implement them.
Good relationship of employees and employers will ensure that decision taken by HR manager
will not be conflicted (Nankervis, and et. al., 2016). Along with this, it has also been said that the
role of trade union is that if there is any kind of disputes arise between the managers and staff
members they act as mediator who can solve the issues in an effective manner.
If the relationship between employers and managers with the working staff is not so good
then employees can resists the decisions which are taken by management or employers. If
employees will feel taken decision brings hard situations for them, they will retaliate against it.
This will reduce the efficiency and productivity of concerned organisation. But if, employees and
employers have good relationship, employers can explain them the benefits of taken decisions.
This will ease the work of HR team and they will be able to take most suitable decision for
company. One example in this context is that management in Dyson Ltd has decided to enhance
working hours of staff from 7 hours to 9 hours in peak time. Good relationship of employers and

employees will assure that staff will understand this situation and accepts decision positively. If
workplace relations are not good then staff will retaliate due to which gaining expected results
will not be easier for company. It has been said that the effect of positive employee relation on
the HRM decision making is that they will be able to take decisions in an effective manner which
help them in order to perform their task in an effective manner. On the other hand, if relationship
between the staff members is adverse it will affect the whole decision-making process of the
company in a negative manner.
P6 Identification of key elements of employee legislation and its influence on HRM decision-
making
Employee legislation and laws are those policies and procedures which are important for
a company to follow so that they can work in a legal manner. If an organisation is not following
legal laws related with employees, victim employee can file a case and concerned firm will have
to pay penalties and compensations. In case of Dyson Ltd, employee legislation are discussed
below:
 Sex discrimination Act, 1975: This Act is came to existence in 1975 via UK
government so that all the employees in a company can be given fair and equal treatment
irrespective of their gender. This Act helps a company in managing harassment free
working environment. By following this law, HR team is Dyson Ltd will not differentiate
among applicants on the basis of their gender. This means that both males and females
will be given same opportunity to get job and they will be given equal pay for equal work
(Noe and et. al., 2017).
 Health and safety Law, 1974: As per this Act, every organisation is prohibited to
perform those activities which can impact the health of workers in negative manner. If
Dyson Ltd will not follow this law and conduct business activities without concerning the
safety of workers, victim workers can file a case against the company. By this, company
will have to pay fines and their reputation will reduce. This will impacts the profits and
sales of company in negative manner.

TASK 4
P7 Analyse the applications of HRM practices in context with work, including examples
Human resource management in an organisation is given the responsibility to monitor
and manage the level of performance of employees so that organisational targets and goals can
be attained appropriately. In this context, application of HRM practices prevailed in Dyson Ltd
are listed below:
Job Description
Job Details
Post : HR Assistant Manager
Business Firm : Dyson Ltd
Job Purpose
Dyson Ltd is going to recruit hard working people and innovators for vacant position of HR
Assistant manager. People with good communication and interaction skills will be given
preference. Also, applicant is needed to have sufficient knowledge about HR activities like
selection, recruitment, training, development, staffing needs etc.
Roles & Responsibilities
Major job role and responsibilities for Human Resource Assistant manager will be to implement
various HR policies within firm so that employers and employees of Dyson Ltd can work in a
cooperative manner. Also, another responsibility of Assistant manager will be to sustain strong
relation among staff members.
Person Specification
Vacant Post: HR Assistant Manager
Department: HR department
Key: (A): Application form, (I): Interview, (R): Role
Attributes Essential Desirable
 Educational
Qualification and
 Candidate must have
a Post-graduation in
 Experience of HRR
assistant manager in

Working Experience HR from recognised
university.
 Two years to working
experience under HR
team.
another
organisation.
 Skills or knowledge  Influential verbal and
written skills.
 Capable to maintain
healthy relationship
among working
staff.
Creation of structured interview: Human resource team in Dyson Ltd has invited
applicants for the job role of HR assistant manager from various mediums like digital
advertisements, newspaper, job portal, official website of company (Reiche and et. al., 2016). In
order to hire right person from pool of candidates, manager in concerned company will organise
an interview. Questions in this context are stated below:
 Mention roles of HR Assistant Manager growth and success of an organisation?
 How will you maintain appropriate relation among employers and employees at
company?
 What kind of training approach you will prefer to train our employees?
 Why our company is needed to hire you?
Job Offer Letter
Mr. Daniel Jones
Address: 21st lane, Oxford street, London
London, England
Dear Lily Philips,
We are very glad to inform you that you have been selected for the job role of HR
Assistant Manager in Dyson Ltd. Due to your skills and expertise, you are hired for this
position. As according to our procedure, you can join your job from 15th January 2020. You will
be offered 25,000 pounds as basic salary and your incentives will depend on your hard work.

Organisation will also provide you with conveyance facility, medical insurance, accommodation
and other basic facilities.
If you are willing to accept this job offer, tell us by signing second copy of this letter and
fax it as soon as possible.
After acknowledging your response, we will discuss other formalities and policies of
company. Also, If you some doubts or queries then you can call us or clarify them via E-
mail.
Sincerely,
Lily Philips
HR manager
Dyson Ltd.
I hereby, accepts the position of HR Assistant Manager.
_____________________________
Signature _____________________________
Date ----------------------------
CONCLUSION
From above mentioned report, it has been concluded that HRM plays an essential role in
managing the working potential and capabilities of employees in an organisation. By recruiting
and selecting right talent, HRM supports in attainment of organisational objectives of a business.
Different approaches to recruitment and selection benefits a firm in hiring expertise employees
which can perform complex work in easier manner. Major HRM practices includes benefits and
compensations, training, development sessions etc. Following legal policies and legislations
allows HR department to assure that entire company is working under laws. By this, a firm can
maintain high reputation and image in market without any issue.

REFERENCES
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Online
Human Resource Management Functions. 2018. [Online]. Available Through:
<http://www.yourarticlelibrary.com/hrm/human-resource-management-functions-
managerial-operative-and-advisory-function/27995>.