Strategies for Effective Training Evaluation at People R Us

The significance of training and development in an organization like People R Us, a consulting firm, is to improve the existing skills, abilities, and knowledge of employees. To evaluate this concept, proper feedback can be taken through questionnaires or general discussion sessions. Additionally, tests and observations can be conducted to analyze employee performance. Furthermore, it is essential for the company to deliver its message consistently to its employees. Effective evaluation of training enables management to identify areas for improvement and address any issues related to employee performance.

HUMAN RESOURCE
DEVELOPMENT

TABLE OF CONTENTS

INTRODUCTION
Human resource is recognised as the body parts for an organization (Narasaiah, 2010).
Effective maintenance and regular development of the HR is a crucial task for every corporation.
HRD is the framework which assist and help the workforce in developing their self-esteem and
organizational skills, knowledge and potential. With help of training and development program
any employees can learn the new skill, ability and criteria to operate business activities and
function. Mentoring and also identifying an employees key potentials. The following study
analyses different kinds of learning theories and styles which has been adopted by 'People R Us'
which is a UK consultancy firm (Gold and et. al., 2013). The importance of training the staff of
Sun court is discussed below. The study compares the function of governing bodies in training
and development and its impact upon the performance and activities of employees.
TASK 1
1.1
Different ways of interpretation, organizing and representing the information is known
as the Learning styles (Gibb, 2011). This concept plays a vital role in an organization as it easily
influence people towards better performance through upgraded knowledge. It is an important
aspect for the corporation.' Types of learning staff that has been adopted are as follows
Illustration 1: Learning Styles
[Source : Different types of learning styles]

 Visual: visual is to learn the things by seeing which gives the visual experience . It makes
the person to able to learn more. This kind of people can learn from diagram, pictures,
images etc. (Poell, Rocco and Roth, 2014). Auditory: To learn the things the most appropriate concept was sound, music, rhyme etc.
People R Us organization is a recruiting firm and is arranging for the training session for
sun Court Residential Homes in which the firm can use this concept as a tool of learning. Reading and writing: The concept of reading and writing is the concept to learn. The
learner has to read and then write the things he privation to learn . This will help the
organization to increase their performance. (Fenwick, 2011).
 Kinaesthetic: movement of the body or the action done by the hand or the use of gesture
is the way to learn the things. Writing or drawing is considered as a physical activity.
1.2 Explanation about the roles and significance of learning curve
The learning curve have effective importance within the organisation through which employees
and worker can improve their learning skill, ability and knowledge. With help of this learning
curve, firm can assess and analyse the impact of training program. Elements of effective learning
is also showcased in the learning curve. Manager of SME can conduct effective training program
for the employees so that necessary knowledge and skills been upgraded in them.There are some
role of learning curve which are discussed below-
 It states the increase or decrease in performance of employees as per the experience they
possess
 It is one of the tool of measuring training program because it states the track record of
employees as how they have performed.
 Learning curve also assist in setting up incentive rate schemes for the employees.
The process will helps People R Us in analysing the individuals growth of an employee.
Standardisation of the process provides the company with set outcomes demanded for process.
The learning curve helps to the individual in improving their existing skill, ability and criteria
of working. (Kuchinke, 2010). The workforce of the corporations will be more engaged in the
process of determining the desired results. It will prioritize activities involved in the learning
process of the employees. In this aspect, organisation can improve their existing procedure and
working with help of learning curve and training and development activities.
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1.3
Learning theory is a framework within the business enterprise through which employees
can ale to enhance their existing skill, ability and knowledge. It consisted with various theories
and concept about the learning and development. Learning theory provides the depth knowledge
and understanding to individual about the particular topic or subject. In this manner, organisation
required to understand the learning theories so as it can assist to conduct the learning programs
for employees. In this manner, if company effectively understand the learning theory and
approach then it will easy to solve the issue of employees related to working
New challenges raised in Sun Court because of the change in organizational structure. It
created a new value of consideration for factors of adaptability, improvement and broader scope
of duty (Myers and et. al., 2013). A learning event is designed by People R Us to provide a better
human resource services to Sun Court limited For planning this event the entity will try to make
sure that the event should be relevant and objective oriented. Learning theory is a framework
within the business enterprise through which employees can ale to enhance their existing skill,
ability and knowledge. It consisted with various theories and concept about the learning and
development. Learning theory provides the depth knowledge and understanding to individual
about the particular topic or subject. It assist to company in providing information and awareness
among the people for enhance their existing knowledge, ability and idea about working.
4.1
For the employees of People R Us the training and development programme has proved
beneficial and as a result the organization has delivered expected and effective results. The
corporation however has planned to participate in the training model introduced by the
authorised parties (Seabright, 2010). This is one of the effective mechanism or tool in the
development of new employment opportunities within the region. However the corporation will
also be benefited by participating in this method. The funding model is adopted by the
organization which helps in delivering funds to the trainees on the basis of their age for example
the candidates between 16-19 are being provided with 100% of funds and from 20-25 are
provided with 50% of funds (Alvesson, 2010). This method is the most significant and cost
effective method for the corporation in fetching and attaining the new skilful candidates.
The scheme has been introduced by the government in order to provide job's to the newly
efficient, skilful and talented employees without taking any kind of additional payments. The
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methods has helped People R Us in acquiring fresh talents for Sun court Limited. The model was
developed in order to generate more employment opportunities within the nation. This is a cost
effective method where the government have decided to pay approximately double the
investment done by the organization For example if the company invests £1 then governing body
will pay £2 (Down and Reveley, 2009).
4.2
People R Us is a consultancy firm with a motive to recruit new and fresh talented
candidates for the organizations in an efficient and cost effective manner. The competency
movement focused on an effective performance comparison of the employees and also on
finding the gap between the set standards and the actual performance of the workforce. This
helps the company in determining the actual potential of the candidate (McKenna, 2010). The
public service sector working with the private consultants and government departments
identified the core competencies required for senior civil servants. Human resource practices are
also using the competency frameworks but no formal introduction of this management system is
being introduced in all the departments of the organization (Watson, 2008).
In UK the public and private sector started sharing the knowledge and a growth in
competency also introduced in order to challenge the intense development and competition. In
order to survive from the competitive disadvantages the organizations are spending a huge
amount for improving the performance, service, production and adaptability (Kuchinke and
Cornachione, 2010). People R Us serves the clients in best way by designing performance
appraisal plans, different types of training and development schemes for providing the best
quality of human resource to the organizations (Watson, 2009). Their belief is adaptation of
being professional and friendly environment to encourage the workforce to provide efforts at the
highest competency and sincerity (Narasaiah, 2010).
4.3
Contemporary learning system has been proposed by the UK government to bring an
active mode of faster development and strength in human resource for the public and private
firms and also to develop the various measures for influencing effective working environments
in the economy (Gold and et. al., 2013). The training sessions and the programmes has helped
the organizations in creating and developing better set of opportunities to grow in the
competitive environment. This concept is very much useful as it offers a faster learning process
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and moreover the industrial training organizations organizes effective training models to update
the performance level and also informing them side by side about the upcoming opportunities
available in the market to grow. Depending on the situation of the market competitive factors and
motive government offers quantitative and qualitative learning scopes (Gibb, 2011). Also the
local training programmes helps the organization in creating the competitive edge in the market
while analysing the [potential threats and weaknesses in the environment.
The main benefits to People r Us of recruiting a number of new candidates in a line is that
the company will be flourished with the fresh talent in a cost effective manner. The new recruits
will helps the organization in providing high and most effective measures of growth as the
management system of the company is already going under many changes. The programmes
helps in development of the employees as well as also leads in attainment of organizational goals
(Poell, Rocco and Roth, 2014).
TASK 2
2.1
The training program of People R Us is formulated to develop the employees at every
organizational level. The corporation has designed the training structure in which firstly the staff
are made aware of the working structure of the organization and then training is provided to each
and every individual about the system (Fenwick, 2011). Training needs of the employees are
categorised and scheduled according to the different levels. The less experienced individual will
be provided with basic and technical training and while experienced ones will be given specific
training as per their job roles and responsibilities. Thus People R Us must develop an effective
system of training and evaluating the needs at every level. Every individual has its own and
unique method of working. Operational managerial requires training of handling routine day to
day activities and meeting the requirements the higher level employees (Hamlin, 2007). Training
regarding dealing with patient's day to day needs and demands is critical for the business.
The higher level employees such as line managers, care staff etc needs effective and well
defined communication aspects in the business. Employees of this managerial position will need
effective training and development aspects for time management and employee motivation as
well. This will help the business in attaining high and effective growth measures in the market
creating high prospects of success in the economy. People R Us will help the business in
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departing exclusive training to employees as per their skills, efficiencies and roles assigned
(Hodgkinson, 2013).
2.2
People R Us has adopted the effective training and development methods for im[proving
its speed of employees. The description of source of training and development are discussed
below-
 Induction Training: This is a training measure which helps the organization in
acknowledging the workforce with the working system and the rules and regulations of
the organization. This is one of the crucial and most basic step in the model of the
training. Each and every individual is being provided with a brief introduction of the
organization and also of the organizational needs (Kuchinke, 2010). This step is
significant for the company as it introduce an employee with the organization, however it
is in short about the company's expectations and is not form the effective method of
development. Health and safety training: Health and safety training provided to employees who are
working in the organisation. In this training programs, employees can learn the criteria of
working within the organisation so as they can safe from the uncertain accident and
danger. In this, training can provided related to how to use the equipment and resources
within the company.
 On the job training: This kind of training provided employees within the organisation
and at the time of job. In this various kind of methods are included such as job rotation,
coaching, mentoring etc. In this employees can get the training by their senior or
management employees. This is related to only working criteria in the organisation.
2.3
Training is one of the best practices within the organisation through which company can
provide an opportunity to employees. By this training practices, employees can able to get the
knowledge, skill, quality, ability related to working within the organisation. Upliftment of the
employees is a very crucial task as they are to be considered as one of the key factors for an
organization (Sadler-Smith, 2013). If the staff members are properly trained and skilled and
educated then the tasks given to them will be completed in an appropriate manner and which will
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result in success of the organization. The below is the explanation of a systematic training
structure for Sun court Limited: Determining training needs: The managers of Sun court are making an effort to know
more about the needs of the training system. In this stage, manager analyse and assess
the training need of employees within the organisation.(Seabright, 2010). Identifying training objectives: In this step the company needs to identify the objectives
of the training module for the employees. As after having appropriate information about
the objectives of the training, it will be more easy for the organization to train the staff in
an efficient manner. Selection of training methods: It is also very important to select the training method such
as on the job training and off the job training. (Alvesson, 2010). By selection of one
appropriate training and development method, company can deliver right and appropriate
training to its employees.
 Conduct training and evaluation: In order to improve the performance and efficiency of
employees, management can organise the training and development programs. In the last
stage, by conducting training , management can improve the efficiency and quality of
personnels and meet the desired objective within time period.
3.1
Training and development is one of the significant aspect that help top the company in
improving the existing skill, ability and knowledge of employees. With help of training and
development program, employees can improve the skill and ability of employees through which
it can improve their work and effeminacy at the workplace.. The following are the most
effective to evaluate this concept:
To take proper feedback. People R Us uses a set of questionnaires which
is to be circulated by the organization in order
to get the feedback of the training sessions. In
this system the employees are asked to provide
the feedbacks by answering the questions and
also about the errors in the course (Watson,
2008). The another way to take feedback can
be a general session of discussion in which the
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staff can be directly asked to point out the
mistakes which has occurred in the training.
Test and observation. People R Us manager can conduct the test and
observation in order to analyse and test the
performance of employees .This is the best
method to analyse the performance of
employees under which manager can easily
address the weakness and issue of employees
and solve them by rendering training and
development opportunities.
3.2
It is very important for the company to deliver the same message which the corporation
wants to provide to its employees (Kuchinke and Cornachione, 2010). This concept is the last
step in the training event. There are different options for carrying out the evaluation which are
explained as follows:
By analysing changes during the training: The authorised personalities of People R Us
can ask questions from the participants for getting the outcomes of the event. This method is
useful for a longer training event and where the staff members are given time to settle down and
start learning. Personal feelings relating to the training are also asked by the managers from the
employees (Narasaiah, 2010).
Group discussion: This is another most important aspect in the evaluation of training
session as in this the management arranges for a discussion round for knowing the views and
opinions about the whole session.
3.3
Evaluation of training within organisation is very important through which management
can analyse and asses the performance of employees. With assistance of effective evaluation of
training , manager can analyse and assess the performance and area of improvement within the
organisation. Manager can effectively address the issue and problem of employees related to
their working within the organisation.
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If proper evaluation of training in not conducted within the organisation then
management can unable to overcome the issue of employees within organisation.
CONCLUSION
The above study has been focused in explaining the significance of human resource
management in order to organise training and development. People R Us is a consulting firm, for
which the significance and benefits of the learning process are evaluated. Further the rules
implied by the governing bodies for organizing the training session are explained. The above
report also elaborates the tasks related to the various methods of HRD which are given to the Sun
court Limited.
REFERENCES
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