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Management of Human Resources for Comfort Transportation

   

Added on  2020-04-15

11 Pages2005 Words428 Views
Running head: HUMAN RESOURCE MANAGEMENTHUMAN RESOURCE MANAGEMENTName of the studentName of the universityAuthor note

1HUMAN RESOURCE MANAGEMENTExecutive summaryThe report enumerates the ways in which proper management of the human resources can beundertaken by the concerned organization, Comfort Transportation, in order to improve thesituation of the organization in the market. The needs of undertaking a training session and thetroubleshooting of the issues that are being faced by the employees are being discussed in thisanalysis. The report aims at understanding the important aspects of the training session and theirscope of improvements on the same.

2HUMAN RESOURCE MANAGEMENTTable of Contents1. Situation of the company and the needs for undertaking the training.........................................32. Learning outcomes and the importance of the training...............................................................43. Training and assessment methods...............................................................................................43.1 The linguistic training............................................................................................................53.2 Training on technology..........................................................................................................53.3 Training on the safety control................................................................................................53.4 Training on effective communication....................................................................................63.5 Individual mentoring.............................................................................................................63.6 Assessment............................................................................................................................64. Required resources.......................................................................................................................74.1 The development of the training materials............................................................................74.2 Audio-Visuals........................................................................................................................7References........................................................................................................................................8

3HUMAN RESOURCE MANAGEMENT1. Situation of the company and the needs for undertaking the trainingThe company that is being considered as per the requirements of the report is atransportation company situated in Singapore. The transportation industry of Singapore is facingan issue based on the availability of the services that the companies aim at providing. Theconcerned company, Comfort transportation, aims at rendering the required services to itsclients. However, the company is facing interruptions in the services that are being provided bythe organization due to the involvement of the private cars in the sector. The owners of theprivate cars are taking over the market of the concerned company through their uninterruptedservices (Phillips & Phillips, 2016). The technological advancements made by the sector havehelped in undertaking a proficient networking based on the specific requirements of the clients.Failing to adhere to the technological advancements made by the sector, the employees arelosing the clients, which are resulting to a loss of resource for the organization. The employees,due to their limited technological knowledge, are not undertaking the proper usage of the portaland the user interface (Young, Birrell & Stanton, 2012). It is resulting to the loss of clients,which affects the market of the organization. The loss of the market has affected the situation ofthe company largely. It has affected the availability of the organizational resources in the market.The organization must undertake proper training sessions in order to ensure theproficiency of the employees to adopt themselves to the technological advancements and therebyunderstand their respective job roles (McCarthy & Milner, 2013). The most important steps thatmust be enumerated by the organization in order to retain the rate of the clients are to train theemployees on the orientation and the development of the linguistic skills. It helps in the betterunderstanding of the elements that is required by the organization to bring about the change in

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