Recruitment and Selection Practices Analysis

This assignment examines various recruitment and selection approaches, highlighting their strengths and weaknesses. It delves into employment legislation and its influence on human resource management decisions. The analysis considers diverse selection and recruitment techniques, identifying common benefits and drawbacks to inform effective policy development and strategic implementation.

HUMAN RESOURCE
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Explain purpose and functions of HRM applicable to workforce planning..........................1
P2 Explain the strengths and weaknesses of different approaches to recruitment and selection.
.....................................................................................................................................................2
P3 Explain the benefits of different HRM practices within an organisation for both the
employer and employee. ............................................................................................................3
P4 Evaluate the effectiveness of different HRM practices in terms of raising organisational
profit and productivity.................................................................................................................4
TASK 2............................................................................................................................................5
P5 Analyse importance of employee relations in respect to influence HRM decision making. .5
P6 Key elements of employment legislations and its impact on HRM decision making...........6
P7 Application of HRM practices...............................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES .............................................................................................................................10

INTRODUCTION
Human resource management can be described as to manage the staff members of in
order to make correct allocation of tasks as well as activities of production in organisation. It is
important to determine available resources in order to conduct several procedures of
manufacturing in an organisation. It includes various aspects relevant to employees such as
performance appraisal, compensation, incentives should be completed appropriately (Alarcon,
2011). This report is based on Hilton Hotel which is global brand of overall service resorts
headquartered in Virginia, United States. This company is serving in almost 570 plus hotels at
global level. This assay will include discussion about functions of HRM along with different
approaches of recruitment and selection. Benefits of HRM practices for improving productivity
as well as profitability will also be described. Significant role of Employee relations to build
effective decisions by following several legislations in company.
TASK 1
P1 Explain purpose and functions of HRM applicable to workforce planning
Human resource management is an strategic approach to better management of
company's employees so that they assess business in gain competitive benefits. The main
purpose of human resource department is to enhance productivity of business and attain success
by employees. Workforce planning is systematic procedure that aligns Human resource and
business needs to assure company have right persons with eight capabilities and at the time time
to implement in successful manner. With the help of proper planning, Hilton hotel can reduce the
risk. In an organisation, human resource management has a mission to coordinate with people to
attain a goal and HR team have to appoint people because they are considered as organizational
assets and responsible for working in satisfactory environment and employees potency and
skilfulness. The management of Hilton hotel focussing on internal sources and regards them as
most important liability, and it communicates with workers to give them a structured culture
where they get opportunities to grow. Any firm lies on efficiency of its employees then it is
necessary to hire eligible candidates who have potential to work hard and a willingness to
promote and explore their skills which can be beneficial for business of Hilton hotel.
(Armstrongand Taylor, 2014).
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HRM has some general functions such as positioning human resources which helps to
achieve business ambitions with determination, re-engineering organization processes is can be
refer as redesigning some existing policies as needed, offering job satisfaction through listening
and responding them, managing the transformation among employees and control alteration,
appointing staff for as required and provide them training to work within company's culture,
understanding and integrating labour laws and laws.
HR manager of Hilton hotel utilizes their recruited staff as a team which put their efforts
to bring a task appropriately, so that a business can lead in the marketplace in terms of profit. HR
manager gathered people from diverse background under one umbrella that acts as a unit which
works partly in several departments to produce outcome.
While providing resources to Hilton hotel, human resources department establishes phase
of employment cycle which calculates availability of numbers of employees and number of
resources needed in future. HR plans according to business strategy that has a certain aim to
achieve organization's aim (Bhamra, Dani and Burnard, 2011). One of the foremost strategy of a
firm is come through to increase profitability within the investment. They have to predict future
demands of employees and supply them on requirements, if the firm has a cluster of employees
more than work, then they have to be careful about reduction in workforce. For an instance,
Hilton Hotels and Resorts is a chain of hotels, so it need staff in every section regarding their
different kind of works, so staffing should be accordingly, whereas they can reduce the personnel
when it is no need to recruit over necessity.
Human resource management has several ways to enlistee people, they conduct interview
on the behalf of received applications as per qualifications, experience, knowledge and training.
They measure candidates skills and logical thinking that how they can beneficial for business.
There are several functions HRM which is mention below:-
 Recruitment and staffing – It is one of the major function which performed by HRM
because in company it is important to place right person at right place. Apart from this
recruitment is divided into two parts like attracting and hiring candidates.
 Training and development – It is the program which is designed and framed by HR
manager of organisation as well this is important for enhancing skills and knowledge of
every individual person who is working in Hotel Hilton. The same will help staff member
to work on latest technology and by minimum utilisation of resources.
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 Conflict resolution – HRM is the department who take care of entire organisation and
they also solve several issues and conflicts which arises in enterprise.
Human resource department and top level management of Hilton hotel both together decide
goals and objectives of enterprise. After that it is the duty of HR manager to convey all the
necessary information and data which is required for achieving pre determined goals as well
objectives.
P2 Explain the strengths and weaknesses of different approaches to recruitment and selection.
Human resource management is a process of managing the staff members in firm and it
can include hiring, training, firing, appraising and motivating staff members. The human
resource department of Hilton hotel motivate its staff members so that they can became more
productive and valuable of company.
Recruitment:- It is a basic function of human resource department Hilton Hotels and
Resorts organisation, and it manages planning processes. HRM processes includes job design,
performance appraisal and management, career planning, promotion and transfer are closely
related to hiring, it has different approaches to hire and select a candidate, according to their
perspective such internal, external and third party approach (Bratton and Gold, 2017). Different
Types of recruitments approaches are mention below:-
Internal recruitment:- It refers promoting persons within organizations, when Hilton
hotel is looking for a new entrants first it consider the existing workforce, if there is any capable
employees who can get a promotion then they can select individuals. Selecting from internal
environment have its own strength like previously working workers had less training and loyalty
will be maintained from both the sides. Employees of Hilton hotel are very well known about
company's working culture so there is no hurdles for people whereas the new talent can be
neglect from big leaders, thus there is lack of new opportunities, innovations. Internal
recruitment can take place through notices and word of mouth in the organisation. If Hilton Hotel
is using this recruitment methods then their will be several pros and corns which is mention
below:-
Pros- This is an less expensive type of process as well there is no requirement of extra time for
conducting recruitment session. Apart from this existing employees get better opportunity.
Cons- New ideas and thoughts cannot take place because of internal recruitment.
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External recruitment:- On the other hand, external sources can be defined as hiring
people from outside organization by releasing some advertisements in newspapers, magazines,
etc. People apply through these mediums by sending their curriculum vitae, and HR Manager
shortlisted some applications from the pool, after having a look on those gathered Cvs, the
candidates get a call for interview. The interview may have several rounds or a a direct meeting
to a panel of HRM team (Brewster and Hegewisch, 2017). In an interview cycle there are
various rounds consisting logical aptitude test, psychology test, communication skills,
technological aspects, after that all of these examinations the appropriate soul will be call for an
interrogation. While in straightforward interview a prospect will answer some questions
regarding their knowledge, qualifications, experience and at last authorized person will put some
marks on interviewee in resume on behalf of that they will get selection. Picking a most suitable
applicant has some advantages, such as open possibilities for new flairs and transformations that
can lead in future with modern ideas whereas promotion for old employees cannot take place.
For doing external recruitment Hilton Hotel have to place advertisement, consultants and several
other.
Pros- latest thoughts and ideas can be bring in organisation which results in enhancing
productivity.
Cons- It is an expensive as well time consuming process because there is requirement of proper
set up for conducting this session.
Third party:- Enlisting through third party can be explains in terms of contacting a firm
through a mediator, like some social websites where all the professionals are available such as
LinkedIn, there all the executives can contact with other and get a job according to preference or
utilize various consultancy firms which offers a huge number of jobs. Advantage of this kind of
hiring is reach to the reliable firms that are very well known to the world.
Selection – This is the procedure in which right person is putted at its right place in the
organisation. It is the process in which requirement of enterprise and skills as well qualification
of candidate must be match with each other. Apart from this it is an negative process.
Difference between recruitment and selection
Recruitment Selection
 Recruitment is the procedure in which
candidate is searched and simulating
 It is the process in which several steps
are involved for screening the chosen
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them for applying.
 Recruitment is positive process because
it encourage more and more people to
apply for vacant position.
candidate.
 It is negative procedure because
rejections of unsuitable candidate take
place in this.
P3 Explain the benefits of different HRM practices within an organisation for both the employer
and employee.
Human resource practices means by which the human resource manager can develop
leadership of staff. It occurs by practice of creating an extensive motivational programs and
training courses. Employer and employee relation is based on the communication between them,
that involve time that they work together, work schedules, health and safety issues, disputes. The
main HRM practices include performance management, hiring, firing, training, payroll and
employee benefits. If there is no coordination in HRM practices then managing all the activities
become so clumsy and that will lead to dissatisfaction among employees (Chelladurai and
Kerwin, 2017). Functions and HRM practices are mention below:-
Promoting positive behaviour : Promoting positive behaviour is a major responsibility
of human resources management, enhancing a favourable environment among all the employees
so that they can work in optimistic and cheerful mood, this will make them work
enthusiastically. One should get reward for solely involvement in the project, that is the reason
for attainment, so for that desired worker should get encouraged for hard work, by doing this
entire staff will be helpful to raise benefits, give them a credit of the prosperity so that they have
a strong trust in company and do not leave the firm.
Developing Employees : Human resource managers of Hilton hotel assist reinforcement
for workers, when they feel their rights are violating by someone else. Then they can report to
the HRM and then they can take any action which is feasible to the situations. They conduct a
laws that are applied to every employee of Hilton hotel, no one has the right to harass or
discriminate to others, this policy works as a remedy while working in the environment.
Building a flexible workplace : While working in Hilton hotels and resorts workers can
switch their demographics, because employees working in shifts can switch their place according
to demand, so that they can work comfortably. Working in such facilitative atmosphere will
increase fertilization and that will improve the service of hotel staff (Ellison and Boyd, 2013). If
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in case any worker have some disability then employer can build up a flexible workplace with
limber design in practical surroundings, schedules, composition of teams, locations,
accountability and communication formats, these milieu will raise the ability to work within
organisation.
Motivating Workers : Hilton hotel and resorts motivate their staff for their outstanding
performance, by giving them rewards in party without any favouritism so there is not a place for
negativity. There should be equal treatment for all the workers, boost them to get incline high as
much as they can, let them introduce their thoughts with confidence, do make them realise that
they are special and important for organisation.
Hard HRM – In this HRM practice employees are treated as resources of organisation as well
person who are working in Hilton Hotel are seen as passive resources. If required they hire more
new staff member for increasing productivity and earning more & more resources.
Soft HRM – Employees are treated as valuable assets of enterprise along with this they are the
sources of competitive advantages. Staff members are treated on individual basis as per that their
needs are planned.
Flexible working condition benefits for employees and employers
Employees Employers
If there is flexible working condition in Hilton
Hotel then employees get motive and they can
work in every type of working condition.
Employer can implement several opportunities
from market area because of flexible working
environment in hotel.
Rewards, commission, wages and salary benefits in term of employers and employees:-
Rewards- There are several benefits in term of employees for rewards are productivity of
organisation increase because they get job satisfaction as well get happy due to rewards which is
given to them. Whereas on the other hand, employers of Hilton hotel face great efficiency which
results in increasing sales and productivity. Apart from this through rewards workers and
employers of Hilton Hotel both enjoy positive and productive working environment.
Commission- This motivate and encourage employees of Hilton hotel to do more work for go
above the minimum requirements because they know that their efforts will give them higher pay
in outcomes. Apart from this, for employers this increase cash flow in Hotel Hilton and
employers can gain several advantages because of employees high performance.
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Salary and Wages- Paying salary is beneficial for business because employees work good and
this will results in customers satisfaction to employers. For employees salary is motivational and
attractive tool.
Training and development benefits:-
For employees:- Training and development program help in enhancing skills and
knowledge of staff members of Hilton hotel. This will help in doing them work in team which
remove burden on single person and task can be completed in easy manner. For hospitality
industry customers satisfaction is important which can be gain through improved skills and
knowledge.
For employers:- Productivity of enterprise can be increasing as well sales also which
results in gaining competitive advantages. Apart from this Hotel Hilton can implement several
new equipments in their business.
P4 Evaluate the effectiveness of different HRM practices in terms of raising organisational profit
and productivity.
Human resource management refers to planned approach to manage people in an
effective manner for better performance. Better HRM, practices helps in attain objectives of
company and increase its productivity. With the help of Human resource practices, Hilton hotel
can conduct it business activities in systematic manner and staff members will focus towards
attaining the set aims and objectives with in specific period of time. There are several HRM
practices which reflects in raising organization profit and productivity, human resource
management department of Hilton Hotel has rights to build a friendly and energetic operating
environment. It includes comfort, managing relationships, training, performance appraisal, etc.
Creating a comfortable and friendly surroundings is a core responsibility of HRM, thus entire
staff feel happy to work within organisation, if they work effectively and efficiently that will
introduce new power in them and this will enhance the criteria of taking risk which can intensify
production, eventually it will make profit.
Training : Assisting training to the new and existing workers so that new ones can join
the firm without any hesitation and old employees can explore to develop outlook, which opens
new doors for their future well fare. When old workers get promotions to some specialities then
they can guide newcomers, and that will be a prodigy added to their activities. Hence, it will
increase their self – esteem and faithfulness towards company. Giving a reward and honour to
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everyone will be a great pleasure for everyone through that they will get a direction for
refinement and that will aid to increase organization ambience (Fulton, Smith and Smith, 2011).
Training can boost up skills of employees in Hilton hotel which facilitate to increase in their
regular outcomes and that will boost up productivity and profit of Hilton Hotel.
Increase Trading : HR manager can appoint someone who can help to rise in
popularity, that can take its trading high. For an illustration, they can hire a SEO firm that will
rise its business in web world through AdWords and Adverbs, that gives a most increased graph.
Technology has a most affect on the real world so it is a better way to give hike to a business
that will known to people, cause in techno savvy culture most of the population use internet to
take a look on reviews before be on the place. Although, some of them are not in that phase,
despite of that choosing web service to grow a business is most feasible way in terms taking an
organisation on peak. Making brand popular amongst people helps to gain new customers along
with retaining current ones which facilitate to increase regular productivity as well as profits of
Hilton Hotel properly.
Employee welfare (policies and procedures): - This can be described as to conduct
several events like athletic events, cultural programmes and health & safety process to provide
certain benefits to staff members. It will make employees to feel valuable which facilitate to
become more dedicated and loyal towards company and perform more effectively. This will
results into generated better productivity as well as profits in Hilton Hotel.
Reward management: - The term reward management refers to provide awards to
deserving people as per their performance because it will make them more dedicated for their
performance on regular basis. The Hilton hotel provides award to dedicated employees so that
they can motivate. It will help in improve productivity and profitability of hotel.
Health and safety practices: - The health and safety measures involves the criteria of
providing secure professional life and render desired conditions to work. Hence, it will make
people confident to work that facilitate to attain better productivity along with required profits of
Hilton Hotel.
Belongingness: - This refers to make people feel connected with organisation which
helps to generate feeling of belongingness with company. It will help to improve their dedication
for work which facilitate to gain better productivity as well as profits on daily basis in Hilton
Hotel.
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Performance management practices: - This can be explained as to conduct several
performance management practices which helps to improve performance of staff members. It
will provide support to get productivity and profits in better manner.
TASK 2
P5 Analyse importance of employee relations in respect to influence HRM decision making
Employee relation can be explained as relationship among employer and employees in
informal and formal manner. It includes all those areas of HRM that deals with staff members in
direct manner and also through collective agreements. Employee relations should be establishes
in such a manner so that people become able to work together more effectively as well as
efficiently in Hilton hotel. A single target has several activities or procedures that are conducted
by different departments of same company like Hilton Hotel. Due to this, employees relevant to
various sections have to build an appropriate coordination as well as cooperation between them.
It is necessary to maintain strong and healthy relations in an enterprise because it has many of
significance in company (Hendry, 2012). Some of these importance are given below:
Productivity:- If Hilton hotel has pleasant and healthy environment then it is easy for
staff members of company to work more effectively and efficiently to product desired outcomes
on regular outcomes. This will facilitate to maintain positive attitude and memorable of
employee towards their performance and generating better outputs. It is beneficial for
organisation in order to enhance productivity and profitability. Improved performance of workers
will help to make clients more satisfied from product and services provided by hotel which
results to expand goodwill of brand in changing trends of market.
Employee loyalty:- healthy relationships provide a peaceful environment to staff
members so that they are work easily without any stress. This factor will make employees loyal
to the Hilton hotel. The firm have to render several training and learning programmes to get rid
off from various issues related to working. These procedures make people feel valuable and
comfortable to perform in company and skip ideas of leaving it.
Conflict reduction:- There are several issues which may arises in organisation usually. It
is due to that fact, people belongs to different religion, culture or family backgrounds has
dissimilar ideas or thoughts. So , it is very obvious of facing some issues while working together
because their taste or preferences are not same. Having healthy relations facilitate to avoid such
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problems or conflict between them. It will build a strong and more effective work force through
which an organisation can achieve goals and objectives in appropriate manner (Hobfoll, 2011).
Manage system of organisation:- There are various kind of processes and activities
which are necessary to conduct for completing manufacturing procedures effectively as well as
efficiently. It important to establish several sub systems in company so that each and every
activity of enterprise to fulfil various project and contracts in proper way to attaining better
productivity as well as profitability of an organisation.
Employee relation act: - This refers to regulation of maintaining better relationship
between employees so that it will improve coordination and cooperation between them in Hilton
Hotel. Better link amongst staff members helps to make decision properly along with generating
better outcomes.
Employee welfare: - It includes activities like safety benefits, secure working conditions
and other events which make people stress free and comfortable to perform their task. It I
necessary take any decision relevant to working of employees by considering criteria of
employee welfare.
Unitary: - This refers to an approach in which only managers or leaders are eligible to
take decision properly for particular tasks in an organisation.
Pluralist: - The term pluralist can be defined as to other power of source like connection
with workers or business leaders to an effective and appropriate decision making properly.
Grievances (complain): - This can be described as to make an accurate policy which
helps to reduce conflicts and provide support to solve issues in Hilton hotel. Decrease in
problems facilitate better cooperation between workers that help to make an appropriate
decision.
Collaborative approach (Unions): - It can be explained about several employee unions
which has task to secure rights of workers. It includes the criteria of taking permission from such
unions while making any kind of decision in Hilton hotel.
Negotiations Communication Approaches (ACAS): - The ACAS is kind of
organisation that follow impartial behaviour and take an appropriate decision to solve disputes
among two parties through technique of negotiation.
Approaches to terminating employees contract: - This refers to follow an appropriate
criteria of terminating employees contract that helps to take desired decision properly.
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P6 Key elements of employment legislations and its impact on HRM decision making
Employment legislation refers to law that govern the employment with in firm with each
individual which works. It impact in employees, unions and employer directly. Its main role to
determine which can and also can not be employed and treated employees at the time of process
of engagement. There are various kind of legal rules and norms which are mandatory to be
followed by Hilton hotel. It includes different employment legislations involving rights of
workers. It is mentioned that firms have to make several rules and policies through which they
need to secure them. These rules includes that Hilton Hotel have to make sure about to provide
safe professional life to their employees. Some of legislation are given below:
Health and safety Act, 1974:- This act describes about issues and problems relevant to
employees while they are performing their tasks at work place. It is necessary for organisations
to make some effective policies and plan of action that will enough to provide healthy and secure
working conditions They have to make sure to render proper support is any kind of misshapen or
accident then company must provide appropriate support to employee.
Equal pay Act, 1970:- As per this act, it is mandatory for organisations to provide
appropriate and fair compensation to each and every employee. Company should not be partial in
context to render salaries or wages to staff members. If it is so, then workers have a right to file a
complaint to higher authorities or to external legal department who has responsibility to cross
check about these prospects of every company.
Disability Act:- Some people are physically challenged due to some reasons and they
also want to survive conformably in organisation. In this context, several legislations are made
by legal authorities to take care of these unable people. Hilton Hotel have to provide provide
equal opportunity to physicality handicapped so that they feel free and spend their personal and
professional lives happily.
Sexual harassment:- This kind of rule is to getting rid off critical incidents which are
generally happen with female colleagues by co-workers or sometimes by superiors (Ployhart and
Moliterno, 2011). The Hilton hotel have to make several effective rules so that people feel secure
to work at working environment.
Working condition:- It is important to provide secure working conditions to perform
their tasks in accurate manner.
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Equality Act: - This can be described as legislation that indicates to provide an equal
opportunity to all the members without behaving partially. It is necessary to maintain equality
amongst employees in Hilton Hotel so that they will feel equal to others and survive properly.
Discrimination Act: - This act indicates to avoid differentiating individuals as per
gender, caste and any other means while rendering any kind of opportunity or befits from
organisation to people.
HAS Act: - This refers to legislation that indicates to make sure about health and safety
of employees while making any decision to provide working conditions to them.
Impacts of legislations on decision making
 It will facilitate to conduct proper contractual agreements of employers and employees as
per laws.
 This will impacts on decision making of preparing secure designs and safety
measurements on which people have to work.
 It is important to make any decision for building effective strategies and policies as per
legal rules.
 These laws are also regulates policies of payroll in respect to render appropriate
remuneration or incentives to employees.
P7 Application of HRM practices
There are several types of HRM practices which are necessary to conduct various
procedures to complete aspects of an organisation. It includes different functions that involved in
projects of company.
Function of Job Advertisement
JOB VACANCY
There is a vacancy of of Marketing manager in Hilton Hotel that is an attractive resort which
has several characteristics due to more satisfied products and services. It has very good market
share amongst its competitive hotels, there is now open vacancy for giving chance to number of
people.
Specification for desired posts:
 Experience should be at least of 3 years in marketing.
 Age should be in between 25 to 32 years.
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 Excellent communication skills and convincing power (Watson, 2011).
 Salary: 25000 to 30000 pounds on monthly basis.
 Have motivational skills and effective personality.
Elogible and interested candidates can send their CV on company's email id:
www.hiltonhotel.com.
Last date of applying is 15 May, 2018.
Job specification of marketing manager
 Educational qualification  Must have commerce background.
 Posses MBA Degree with marketing
specialisation
Experience in years  Between 3 to 8 years
Special qualities  Effective convincing quality and
excellent communication skills.
Unique Attributes  Must have proper knowledge of
strategies and policies of marketing.
Recruitment and selection: - This can be described as to hire an appropriate candidate
for specific position company through analysing their skills or abilities properly. It will help to
fulfil roles and responsibilities of particular designation to generate desired outcomes on regular
basis of Hilton Hotel.
Reward and motivation practices: - The term reward and motivational practices is all
about to conduct several activities to provide awards to employees for their better performance.
It will encourage other staff members to improve their working to get an accurate benefits which
facilitate to increase better outcomes from efforts of people.
Performance measurement practices: - This refers to observe and analyse performance
of employees and compare with desired working which is necessary to gain required goals or
objectives. It is mandatory to evaluate working of staff members on regular basis to improve
productivity as well as profitability of Hilton Hotel.
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T&D practices: - It can be defined as to conduct effective training and development
programmes that helps to boost to skills or efficiencies of employees properly. Hence, they will
become capable to boost up regular outcomes as well.
CONCLUSION
According to the above mentioned project it can be mentioned that human resource
management play an essential role in business organisation where this can be operated or
regulated. All such practices and exercise carry out by manager in efficient and effective manner.
Under given report discussed about the strength and weaknesses of various approaches related to
recruitment and selection. Some of the key elements concerned which employment legislations
and affect on decision making of Human resource management has been studied in mention
assignment. This can be analysed that there are large number of methods and techniques of
selection and recruitment process and they have common benefits and disadvantages which can
be consider for frame effective policies and strategies properly.
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REFERENCES
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