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Human Resource Management Practices at Hilton Hotel

   

Added on  2021-01-01

18 Pages5139 Words80 Views
HUMAN RESOURCEMANAGEMENT

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 HRM purpose and functions along with their application to Hilton Hotel's WorkforcePlanning and resourcing..............................................................................................................1P2 Strengths and weaknesses of recruitment and selection approaches at Hilton Hotel............3P3 HRM practices at Hilton Hotel and its benefits for employer and employee........................5P4 Effectiveness of HRM practices with regard to increasing profits and productivity ofHilton Hotel.................................................................................................................................7TASK 2............................................................................................................................................8P5 Importance of employee relations and its influence in Hilton Hotel's HRM decisionmaking.........................................................................................................................................8P6 Key elements of employment legislation which impact on HRM decision making inchosen business...........................................................................................................................9P7 Application of HRM practices in work related context ......................................................10CONCLUSION .............................................................................................................................11REFERENCES .............................................................................................................................13

INTRODUCTIONHuman resource management deals with systematic planning and allocating of humanresources by recruiting and staffing them as well as provides employees with training anddevelopment programs so that organisational objectives are achieved (Armstrong and Taylor,2014). They have to prepare compensation plans and maintain workforce relationships as well.HRM ensures that there is productivity in organisation and resources are optimally utilised sothat effectiveness present in the work done by employees. Hilton Hotel is considered to be a 5-star hotel which operates in more than 85 countries. It was founded in 1919 and comes under thehospitality industry. This report will explain purpose and functions of HRM at Hilton Hotel and analysestrengths as well as weaknesses of their recruitment and selection process. Benefits of variousHRM practices will be explained and evaluation of its effectiveness will be done. It will alsoanalyse importance of employee relations with regard to decision making and identify keyelements of employment legislations along with its impact on HRM. Finally, its practices will beapplied at Hilton Hotel with help of examples. TASK 1P1 HRM purpose and functions along with their application to Hilton Hotel's WorkforcePlanning and resourcingHRM is a requisite for Hilton hotel as it helps with daily organisational activities, whichhelps them to achieve their goals and objectives. The main purpose of human resourcemanagement is that it helps in maintaining productivity by appointing quality employees andproviding them with tasks that they can efficiently manage. This also helps in ensuring thatpolicies are created in a systematic method of attracting, recruiting and retaining Hilton hotel'sworkforce (Bratton and Gold, 2017). HRM is linked with the organisation's financialperformance as well and includes employees' compensation and various incentives. HR managerhas to work in such a way that their customers are satisfied with services that they offer andmake sure that a secure relationship is maintained with them. Hilton Hotel's HRM creates plans that identifies their goals and links them with theiremployees that have the required competence and skills to achieve organisation's objectives. Theplanning is done in a strategic manner in which continuous evaluation and improvements aredone with the help of development programs. Resourcing of employees are done by proper1

recruitment and selection methods that is mostly internal and external (How human resourcemanagement benefits a company, 2017). They have to attain assets for organisation as well asmaintain a proper relationship with workers at Hilton Hotel. Their services are provided byemployees and it is vital to select the best ones so that there is flexibility in the company andgoals are efficiently and effectively accomplished. The functions of Hilton Hotel's HRM with regard to workforce planning and resourcingconsist of the following:Recruitment and selection:This HRM function includes the analysing and procuring of potential individuals that arecompetent enough to work for Hilton Hotel. A systematic process which includes strategic plansis adopted by HRM and employees are recruited and selected based on forecasting done byorganisation. Hilton Hotel's HRM provides newly recruited employees with orientationprograms, so that they are aware about the organisation and its vision (Major Functions ofHuman Resource Management, 2017). They will be able to adjust to the environment and workaccordingly, so that they can contribute towards achievement of goals and objectives of HiltonHotel. Employees are provided with their job description, role and relations with others in thecompany. Maintenance of proper working environment:HRM of Hilton Hotel has to provide and maintain proper working conditions to theiremployees. This function ensures that workforce is motivated to work towards achievingorganisational goals. There are systems that provide incentives to the staff, which leads to jobsatisfaction as well. Employee relations management:This HRM function ensures that a secure relationship is managed with Hilton Hotel'semployees as they are the backbone of organisation. A good relation has to be maintained so thatworkforce can be impacted in a positive manner which will motivate them to work and achievehigh levels of productivity (Marchington and et.al., 2016). This leads to promotion of healthyand balanced relationship between employer and employee. Training and development: 2

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