The assignment analyzes firm regulations designed to promote both operational efficiency and equal employee growth opportunities. It examines how these regulations contribute to a positive work environment and foster individual development within organizations.
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HUMAN RESOURCE MANAGEMENT
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 a) Purpose and function of HRM in workforce planning......................................................1 b) Strength and weaknesses of different approaches to recruitment and selection................2 M1 How the functions of HRM provide talent and skills in appropriate to fulfil business objectives................................................................................................................................4 M2 Strength and weaknesses of the different recruitment and selection approaches............5 D.1 Strength and weakness....................................................................................................5 ...............................................................................................................................................5 TASK 2............................................................................................................................................5 a) Job advertisement for a role..............................................................................................5 b) Identify suitable platforms to place the advertisement....................................................5 c) Job description and person specification...........................................................................6 TASK 3............................................................................................................................................7 a) Difference between training and development..................................................................7 b) Ways to identify training needs and methods of training used by Tesco..........................7 c) Benefits of systematic approach to training......................................................................7 d) Effectiveness of Tescoās training and development practice in terms of delivering the return on investment.........................................................................................................................8 M3 Methods of development in Tesco...................................................................................9 D.2 HRM practices................................................................................................................9 TASK 4............................................................................................................................................9 a) Importance of maintaining good employee relations and its impact on HR decision making skill.........................................................................................................................................9 b) Key element of employment legislation and their impact on HR decision making........10 M4 Evaluate key aspect of employee relations management and employment legislation that affect to HRM decision making...........................................................................................11 M.5 Impact of technology....................................................................................................12 D.3 Employee relation.........................................................................................................12 CONCLUSION..............................................................................................................................12
INTRODUCTION In current time, Human Resource Management (HRM) has become the pillar of strength for organisation that not only help them in retaining valuable employees to the firm but also assist them in enhancing their efficiency (Abdelhak, Grostick and Hanken, 2014). HRM of the firm hire employees with great potential and train them so that they can contribute in the success of the firm. The main aim of the firm is to utilise optimum use of the skills and help them in maximising their productivity. Human resource is known for adding the value in the firm by aligning the strategic movement of the employees with the success of the firm. The report will discuss three important aspects of HRM in different situations. Firstly, role of HRM in the selection and recruitment will be discussed in detail. Other than this, the project will also analyse how HRM help in enhancing the performance and development of employee. Along with this, employee relation is also mentioned as on the important role of HR manager. TASK 1 a) Purpose and function of HRM in workforce planning. Workforce planning is a process where organisation ensures that they select right people with skill and number get selected for right place at right time so that they can help the firm in achieving its short and long-term objectives (Armstrong and Taylor, 2014). HRM plays an important role in workforce planning and it is a strategic approach that assists firm in hiring skilled employees who have great potential of development. They not only assist in hiring potential employee but also help the firm in motivation them and utilising their skill so that organisational objectives of the firm can be achieved. Role of HR manager regarding the workforce planning are mentioned below: Staffing One of the most important function of HRM regarding workforce planning is staffing. In current time, Woodhill college is suffering from high turnover and there are many vacancies which are needed to be fulfilled so that college can work efficiently. Through staffing, the HR manager will be easily able to meet these objectives. Looking at the ineffectiveness of single recruitment process, HR manager of Woodhill can adopt both internal and external strategies in order to fill the gap that is left because of high turnover (Bennett, and et.al., 2015). This will also 1
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help them in gaining loyal and skilled workforce in working. By hiring skilled teachers, the college will be able to provide their students with better quality of services. Training and development It is another role that HRM play in the workforce planning. The main purpose of this training and development is to ensure that employees understand their roles and responsibilities and also to enhance their skills.This assist them in carrying out their roles effectively. By providing them with proper training and development, the team can improve the productivity and profitability of the organisation that help them in long run. This will also help Woodhill college in earning the trust of employees and reducing employee turnover. Employee relation This is another important role that is played by HR manager. He is responsible to maintain the relationship of employee with the firm. Furthermore, the manager is responsible to reducetheconflictsbetweenmanagementandemployeesandcreatinghealthyworking environment. Woodhill can try to make sure that needs and requirement of the staff member are fulfilled so that they can remain satisfied and loyal to the college (Brewster and et.al., 2016). This will also reduce the employee turnover and increase their involvement in the various activities of college. Employee maintenance In current time when competition is too high, people prefer to select those places that provide them with extra benefits. In this condition, itās very difficult to retain valuable employees at workplace for longer time. Woodhill college is also suffering from the same problem and at this time, it is necessary for the firm to attain the loyalty of their employees. HR manager is responsible for that one of its important role is to retain skilled employees toward the firm so that they can utilise their skills to its maximum level (Certo and Certo, 2013). This also provide them with competitive advantage. Maintenance of employee also helps in reducing turnover and it also provides firm with effective control over recruitment cost. b) Strength and weaknesses of different approaches to recruitment and selection. Recruitment and selection is one of the most important function of HRM. They are responsible to hire skilled employees who can fit in the job requirement and have high potential of success. There are various ways through which HR manager can hire employees such as internal hiring and external recruitment. In internal recruitment, the firm select the candidates 2
from within the organisation in order to fulfil the vacant post. One of the biggest benefit of internal recruitment is that the candidate is already aware about the working of the style of the organisation and don't require extra guidance or training. Job rotation, promotion, etc. are variousmethodsthroughwhichinternalrecruitmentworks(Disch,2016).Inexternal recruitment, the business entity provides the chance to all the candidates from the external environment to apply for the job. The main reason of the external recruitment is to bring new talent in the firm who can bring innovation with them. Recruitment agencies, online hiring recruitmentagenciesetc.arevariousmethodsofexternalrecruitment.Somerecruitment approaches are as following: Recruitment Agencies This is one of the known approach of recruitment and selection. In order to select well skilled employees, Woodhill can seek help from these agencies. They are private firms that help other organisation by providing them with skilled labour on temporary or permanent basis. Strength ļ·The response is very fast and the firm can recruit skilled employee at fast rate. ļ·If a firm seek the help from these agencies, they are assured that only eligible employees get selected. ļ·It also helps in keeping the confidentiality of the firm, the current situation of Woodhill will not be exposed to public and they will be still able to hire good employees for particular post (Greene, Brush and Brown, 2015).ļ·IT also reduces unnecessary administration process that extend the time of hiring a potential employee. Weaknesses ļ·Taking assistance of recruitment agency is quite costly as the firm has to pay extra cost to this agency which increase the overall operational cost. ļ·This agency instead of providing the best candidate, send number of the person for the interview that consumes too much time of HR manager. ļ·Eligible candidates prefer to contact with the firm directly instead of going through some external agencies. Online recruitment 3
Woodhill college has its own official websites where they regularly update for the vacant job in the firm. A capable employee can apply for the job through this and can upload their resume on the websites. The HR manager, scrutinize all the applicable candidates and call the right candidate for the interview. Strength ļ·With the help of online recruitment, Woodhill can get resume of skilled employees who have all the necessary qualification required for the particular post. It helps the HR manager in selecting the right person through this (Hanks, 2015). ļ·It helps in streamlining administration and also speed-up whole process.ļ·The method is cost effective and also saves time as the candidate apply by their own on the company websites. Weaknesses ļ·It is time consuming as the number of inappropriate employees are very large. It becomes quite difficult for HR manager to select the right candidates. ļ·The basis of selection is based on the resume that is sent by the person, there is high chances that manager may have skipped some good skilled employees. ļ·In online recruitment, the chances of technical error are high which can affect the whole recruitment process and will also look negative on the image of the firm. M1 How the functions of HRM provide talent and skills in appropriate to fulfil business objectives In order to accomplish desired results at workplace, HR play different functions that assists to play different roles to formulate the strategies. In this way, recruitment and selection is the main strategies that overseeing the projects to promote productivity of the Wood Hill college. They are promotes wide productivity to attain objectives. Training and development is the main function which implemented to create strength and quality of the work performance. In addition to this, employee acquisition is also effective element that create responsible to hire and developing workers. With the help of staffing objectives, human resource managers can concerned to ensure business getting properly staff. M2 Strength and weaknesses of the different recruitment and selection approaches Inthehumanresourcedepartment,recruitmentconsistthroughinternalmethod. Therefore, the company has advantage to implement less cost to operate effective results. In 4
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addition to this, Wood Hill college will also maintain trust on existing people easily. However, the main disadvantage of this is that the company unable to get fresh candidates and new skilled candidates. In addition to this, in the selection of the candidates also considered through external selection. Therefore, the company has advantages to implement skilled and qualified candidates in the business. In this way, new skills and knowledge will be develops among the members. However, it also consists disadvantage of high cost and unknown towards that person. D.1 Strength and weakness In addition to this, Wood Hill college will also maintain trust on existing people easily. It to be focus on increase the level of performance and maintained the growth rate in organisation. The method is cost effective and also saves time as the candidate apply by their own on the company websites. There is high chances that manager may have skipped some good skilled employees. TASK 2 a) Job advertisement for a role WOOD HILL COLLEGE Teacher required for Chemistry, History and Maths Education: At least Master degree in required subjects Experience: Minimum 2 yearsā experience of teaching college students. For applying, please refer our official site: For any query and help contact: b) Identify suitable platforms to place the advertisement The firm can select both online and offline platform to place their advertisement; they can use various newspaper and magazines to advertise their job. They can also use online platform; Woodhill college can update their official sites to make people aware about the job vacancies. Other than this, it can also use other sites like LinkedIn in order to attract more potential candidates towards the firm (Harrison, 2014). Selecting both the methods will help the firm in gaining more attention and attracting skilled employees towards the firm. 5
c) Job description and person specification Job description WOODHILL COLLEGE Job title: Teacher Report to: Principal of College Work days: Monday to Friday Work hours: 8:30 AM TO 5:30 PM Position: Teacher for the undergraduate students, require planning and implementing learning experience that help in the advancement of intellectual development of the child. Encourage the involvement of the family in the various program and development. Roles and responsibilities: ļ·Interact and teach children ļ·Assess the children performance ļ·Curriculum preparation ļ·Communication with parents. JOB SPECIFICATION WOODHILL COLLEGE Required teacher Qualification: At least Master in required subject. Experience: Minimum two yearsā experience of working at college. Qualities: ļ·Good knowledge of subject ļ·Good communication skill ļ·Involvement of children ļ·Interpersonal skill. 6
TASK 3 a) Difference between training and development Employee training and development are important part of the HRM. Training is a program that is organised by Tesco in order to develop the skill and knowledge in the employee so that they can carry out their work efficiently according to their job requirement. In training, employees are taught critical skills so that participants can carry out their job efficiently. The main goal of training is to improve the performance of employee in the short term. Development activities on the other hand, prepare people so that they not only carry out their activities but can also prepare themselves for additional job roles for the long term. Development work as a self-assessment act, where the workforce of the firm gets the chance to learn and grow (Heckhausen, Wrosch and Schulz, 2015). It is an educational process that focus more on the growth and maturity of managerial personnel. Training mostly consists of group events such as workshop, classes or seminars. Development is more individualised and personalised experience such as job rotation, coaching, mentoring etc. b) Ways to identify training needs and methods of training used by Tesco In order to identify the training needs of the employees. It is necessary for the firm to look at the current skills of the staff and try to identify the gaps in their skills which is hindrance to their performance. There are many ways through which firm can identify this gap; they can take the help of feedback and can ask the leader of each team to evaluate the performance of employee. This will help them in identifying the workers who lack the skill and required proper training. After identifying the gap in skills, itās necessary to identify which new skill can help the business in its growth. On the basis of this, the firm can arrange proper training so that gaps can be reduced (Kersiene and Savaneviciene, 2015). Tesco has adopted both on the job training and off the job training but the firm relies more on On-the-job training in order to provide their staff with necessary guidance. On the job training method includes shadowing, coaching, mentoring etc. c) Benefits of systematic approach to training Systematic approach of training is formal training that is designed while keeping the needs of company in mind. The main aim of this approach is to provide an individual with enough skill and knowledge that he can perform well so that company interest can be met. Benefit for employer 7
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ļ·Through training, firm gets high revenue. Training helps in enhancing the production capacity and efficiency level of worker and they perform well and helps in increasing the profitability of the firm. ļ·By providing the employee a chance of development, they are able to earn their trust. It also helps them in retaining valuable employee towards the firm. It also helps in maintaining good relationship with the staff (Mondy and Martocchio, 2016). Benefits for employee ļ·With the help of training and development, an individual can enhance their skills and confidence which will help them in their professional career. ļ·It also helps them in maintaining proper balance between personal and professional life and increasing their efficiency. d) Effectiveness of Tescoās training and development practice in terms of delivering the return on investment. As we have already discussed, training and development is indispensable part of HRM. Thesebothactivitiesplaymajorroleinincreasingandimprovingtheperformanceand productivity of the employees that help firm in attaining the profitability. Skilled worker is asset to the firm that help them in enhancing their productivity and profitability. The training and development program of Tesco help the workers in improving their skills and knowledge so that they can perform well. These skilled workers not only put their hard work but also their innovative idea in order to perform their duty well. This uniqueness help organisation in gaining the competitive advantage in the market. This also help Tesco in completing their work within the stipulated time (Peppard and Ward, 2016). Training and development program also increases the productivity of the firm as the employees perform their duties well which decrease the chances of error. With the help of training programs, the HR manager ensure that each staff understand its duty properly and can carry its responsibilities properly. With the help of this, staff member can deal with customer in more proper way and can provide them with pleasant experience that will increase their customer satisfaction. It also helps them in making them loyal towards the brand so that they can visit their stores more frequently. This all leads to more profitability towards the firm. In addition to this, training program allows in removing any type of weak links that may have adverse effect on the performance of the firm. Providing staff with necessary training make 8
them competent enough to take over the job off other if needed, so that it does not affect the productivity and profitability of the firm. This also help them in working individually or in team without any supervision. The structured training and development program makes sure that employees have consistent experience and background knowledge. It is basically related to the company's basic policies and procedure (Reiche, Mendenhall and Stahl, 2016). All employees arerequiredtobeawareofexpectationandprocedurewithinthecompanysuchas discrimination, safety etc. In case any employee is found indulge in this activity, this will have negative effect on the brand image of the firm that can lead to drop in sales and loss. Training makes sure that this type of behaviour is not accepted in the firm and strict action will be taken. It also helps in gaining employee satisfaction and retaining valuable employees toward the firm. It helps in saving the money which is wasted during hiring process and providing them with basic training. M3 Methods of development in Tesco In Tesco there are different methods exist that can be used to develop their employee performance. In this aspect, the company can use descriptive method in which they need to focus on employees sense. Hence, they can use clarity method to provide detail about the work. Another method, which can used by the company is comparison of different people so that they can provide details about the needs of each person. For example, a sales person has no effective quality to communicate with customers. Therefore, the company need to appoint mentor to provide them details about the sales person roles. D.2 HRM practices Human resource practices is help to increase the level of performance and maintained the growth rate in market.The training and development program of Tesco help the workers in improving their skills and knowledge so that they can perform well. These skilled workers not only put their hard work but also their innovative idea in order to perform their duty well. TASK 4 a) Importance of maintaining good employee relations and its impact on HR decision making skill. Employee relation has become important part of today's time. Strong relationship with workforce help them in sustaining in this competitive environment. By maintaining good relationship with their employees, ITV can ensure the loyalty of employees towards the firm. In 9
addition to this, if the firm has good employee relationship with their staff they can increase their involvement in the various activities of the firm. In current time where changes has become essentials in order to survive good relationship with employee help a lot in implementing changes in the workplace (Shaw, Park and Kim, 2013). Not only employees easily accept the changes but they also make sure that these changes have positive result on the future of the firm. They do not resist changes and even support the changes in the firm. Good relationship also helps HR manager in delegating roles and responsibilities according to the capabilities of individual. IfITVdoesnothavegoodrelationshipwiththeirstaffthenitwillaffecttheir performance and there are high chances of conflicts which will start affecting the work of the business. Bad relationship will not only affect the brand image of the firm but will also demotivate other staff as well. With the help of proper communication, ITV is able to reduce this conflict and is able to maintain proper relation with them. Good relationship with employees help in motivating them and they become more involved with the firm and start taking initiative towards the success of the entity. Poor relationship with the workers will demotivate them and will also increase the communication gap between the management and employees (Abdelhak, Grostick and Hanken, 2014). Maintaining healthy relationship with employees come with many benefits and it has become important part of organisation. It supports the firm in making right decision and improving overall efficiency of the firm. ITV has strong relationship with their employees that help them in making necessary changes in the operations of the firm through which it can earn more profit. The firm provide their employees with a chance of collective bargaining in order to get the agreement of the employees on the new working practice. This helps ITV in making their employee realise how important they are to firm and their opinion do matters a lot. In addition to this, the firm also seek the feedback from their staff regarding any changes in the firm, so that they can make necessary changes for making things smoother with their staff (Armstrong and Taylor, 2014). This all contributes in the success of the firm as employees don't resist to change and accept them easily and even support them by providing necessary feedback. b) Key element of employment legislation and their impact on HR decision making. Laws and regulation are important part of business. It is necessary that each organisation follow these rules and regulation strictly otherwise, it can lead them to legal hassle which is not 10
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good for the brand image of the firm. Government of UK has implemented various law, such as equality act, data protection act, health and safety act etc., to make sure that employers do not harass or use employees. If any organisation is found breaching this law, it can lead to revoking of their license to do business. ITV ensures that they follow all this regulation strictly. In addition to it, HR manager makes sure that proper training is provided to the employees so that they can become aware of the various guidelines related to this legislation. This legislation has major impact on the decision making of HR manager (Bennett and et.al., 2015). Some of these legislation(s) are discussed below:ļ·Equality Act:According to this act, it is necessary for the HR manager to make sure that he/she provides equal chance to all the candidates at the time of recruitment. HR manager is required to ensure that no type of discrimination and favouritism are used in order to select and promote an employee. A persons' capability should be the only base of selection.ļ·Data Protection Act:According this act, the HR manager is not allowed to disclose the personal information of the employee to any other person without the consent of the concerned employee. HR manager is responsible for keeping the personal data of employee safe (Brewster and et.al., 2016). ļ·Health and Safety:According to this law, firm is required to ensure that employee is safe and healthy in the working place. If any type of accident occurs because of the negligence of the employer, then he is responsible for the health of employee and is also required to compensate for his health and safety. It is essential for ITV to follow all this law properly any small mistake related to this can have negative effect on the image of the organisation. While forming any HR policy, human resource manager is required to make sure that any of these practices are not against the norms of the law that may create unequal environment. HR manager is need to make sure that all employees are treated equally and provided with equal opportunities. M4 Evaluate key aspect of employee relations management and employment legislation that affect to HRM decision making In respect to determines creative aspect of the employee relations, there are different regulation and rules will be implemented at workplace. In this regard, equality act, health and 11
safety act, etc. acts need to implemented that create effectiveness in the company to operate systematic work performances. For example :-Employee rights start with fair consideration in the recruitment and selection process to equal treatment throughout the employment relationship in matters such as employee development, opportunities for career transition and upward mobility.In this example is to be focus on recruitment and selection process and help to improve internal working environment. M.5 Impact of technology In this way impact of technology is most important and increase the level of performance in market. his helps ITV in making their employee realise how important they are to firm and their opinion do matters a lot. In addition to this, the firm also seek the feedback from their staff regarding any changes in the firm and maintained the growth rate. For example :-The telephone is anexampleof a product that has undergone a technologicalchange. It has undergone many modification over the years that have ready-made it more cost-effective. Processes or commodity, such as the phone, move throughsubject field change in three stages: Innovation - the creative activity of a new commodity in market. Innovation is help to improve level of communication in organisation. D.3 Employee relation In organisation employee relation is help to maintained the growth rate and increase the level of compilation in market. Firm has good employee relationship with their staff they can increase their involvement in the various activities of the firm. In current time where changes has become essentials in order to survive good relationship in work place. CONCLUSION From the above report, it can be concluded that HRM is one of the essential part of the organisation that assists the firm in carrying out various operations in smoother manner. By managing staff well, Woodhill college can solve their problem of employee turnover. In addition to this, by providing the employees with necessary training from time to time, TESCO can increase their profitability; it also helps employee in gaining the confidence that help them in their professional career. This not only motivate the staff but also increase their productivity and profitability. Moreover, it has been concluded that ITV makes sure that it follows each of the 12
regulation laid by the firm in order to work efficiently. Along with this, it ensures that they provide their employees with equal opportunity of growth. 13
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