Human Resource Management: Arcadia group

HUMAN RESOURCE
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
1. The purpose and functions of HRM which is applicable to workforce planning and
resources and also benefits of different HRM practises for both employee and employer.........1
2. Strengths and weaknesses of different approaches to recruitment and selection....................3
3. The functions of HRM to fulfil business objectives and the effectiveness of different HRM
practices in terms of raising organizational profit and productivity............................................5
4. The different methods used in HRM practices providing specific examples to support
evaluation within the organizational context...............................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
Human resource management is generally concerned with motivating, maintaining and
hiring employees within a business (Hislop, Bosua, and Helms, 2018). It is a strategic approach
which acquires, develops, manages, motivates and gains commitment of an organization.
Arcadia group is a company which deals in retail sector of Britain. The Arcadia is a retail
multinational company which sells their products in different chains (The Arcadia group, 2017).
There products are Shoes, Accessories and Clothing. The report will lay emphasis on purpose
and functions of HRM. Also, the benefits of HRM practises will be covered in this report. The
strength and weaknesses of recruitment and selections approach will determined. Along with the
effectiveness of HRM practises for raising productivity and profit of the company will be
explained in the report. The report will also hightlight the methods which uses as HRM practises.
MAIN BODY
1. The purpose and functions of HRM which is applicable to workforce planning and resources
and also benefits of different HRM practises for both employee and employer
HRM is a strategic approach to an effective people management in a business which
helps them in gaining competitive advantage. Arcadia group is dealing in retail Britain sector and
the products they sell is in different supply chain as Arcadia is a large of multinational company
which serves their products in different country including UK. Also, the company Hires 22,000
employees.
Purpose and functions of HRM Staffing - The function of HR manager of Arcadia group is to staff and recruit right
person for the right job. The HR department hires the appropriate candidate from the
available pool of applications (Meredith, Mantel Jr, and Shafer, 2017). The purpose of
HRM for hiring such individuals for the company enables them to attain their goals
effectively and efficiently. Training and development - The HR function is to acquire new set of skills as well as
knowledge in order to perform their job roles effectively (Golini, Kalchschmidt, and
Landoni, 2015). The HRM personnel conducts training and development campaign for
their employees working in Arcadia group. The purpose of HRM is to use the available
human resource efficiently and also the effectiveness occurs due to proper training in the
company such as Arcadia Group.
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 Employee relations - The function of HRM also includes managing employee
relationship with Arcadia group and that of their superiors (Monczka, Hand field, and
Patterson, 2015). The HR personnel resolves grievances of employees and helps the
managers to maintain good relationship with the employees working in the company
Arcadia group. The purpose of HR personnel is to build good relationship with the
employees to attain job satisfaction from the employees. Also, they maintain good
relations to minimize employees turnover. Motivation - The HR personnel main function is to motivate their employees in order to
attain efficiency in their working and also the company is attaining competitive
advantage by efforts of employees. They motivate them from both monetary and non
monetary benefits.
Workforce planning - It is process of forecasting, analysing, planning of workforce to
supply, demand and access gaps in order to determine target management intervention for a
business has right set of people. The process which workforce planning follows is :
 setting strategic planning
 Analyse current profile of work place
 Development of action plan
 Implementation of action Monitor, evaluate and revise the action plan.
Benefits of different HRM practises for both employer and employee.
Basis Benefit to Arcadia group Benefit to Employees
Learning,
development and
training practices
By conducting training and
development for the
employees, the company able
to use their human resource
efficiently and effectively
(Altman, Larsen, and
Buchanan, 2018). Also, the
Arcadia with the help of
proper learning and training
able to gain organizational
By proper learning and
development practices,
employees are able to develop
their personal skill and
knowledge which helps them
not only to manage effective
functions and working in the
company but also to promote
them towards career growth.
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goal within appropriate time.
Flexible working
options
The Arcadia by availing
flexible working options to
their employees able to
decrease employees turnover
rate in their company. Also,
the company able to attain
effective working in the work
place with satisfied
employees. Number of
absenteeism in companies
will be less by flexible
working options.
The employees working in
Arcadia group by working with
flexible options able to manage
professional as well as personal
life (Yusliza, Othman, and
Jabbour, 2017). Also, by
flexible working employees are
able to manage their lifestyle.
Employee
performance
management and
monitoring
The performance
management in the Arcadia
group enables the company to
measure effective working of
employees (Uko, Umosen,
and Caleb, 2015). Also, the
proper performance
management enables the
employees to provide proper
guidance which results better
outcomes and efficient
working of employees.
The employees stay active
during performance
management in the Arcadia
group which enhances their
performance in performing
their task in work place. The
employees also get the
knowledge about their
weaknesses which need to be
improved for attaining
effective working and to
achieve growth.
Payment and
reward
management
The Arcadia group offer
monetary rewards in form of
bonus and perks and in return
they able to gain
effectiveness and loyalty of
These payments and rewards
helps the employees to manage
and maintain their individual
needs. The reward's system
enables employees to stay
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employees. These benefits
help the company to retain
employees within the
organization.
motivated and work efficiently
for the company.
2. Strengths and weaknesses of different approaches to recruitment and selection
Recruitment
A recruitment is an activity for relationship establishment between employer and
applicant. The recruitment aims at creating opportunities for employment for employees (Celma
Benaiges, Martínez Garcia, and María, 2016).
There are two process recruitment which Arcadia group follows :
Internal Recruitment - The employees are hired for vacant positions by the existing
employees working in Arcadia group. The Arcadia group follows this process of recruitment to
fill their vacant position by transferring and promotion of existing employees. Also, by internally
advertise the vacant positions. Along with it company also reemploy former employees to
execute internal recruitment.
Strengths
 It motivates employees of Arcadia in order to create opportunities of growth for them
(Glaister, Ahammad, and Junni, 2015).
 The employees are already comfortable and familiar with the work culture of Arcadia
group, and they get easily adjusted with job role assigned to them. The weaknesses as well strengths of employees are already known to company therefore,
the task need to assign to them is far easy for the Arcadia Group (Erkul, Kaynak, and
Montiel, 2015).
Weaknesses
 There is always a lack in innovative ideas by hiring existing employees face by the
company Arcadia group (Liu, Mei, and Xie, 2016). The internal recruitment creates another vacant positions and the Arcadia group need to
fill this by following a process of recruitment.
External Recruitment - The businesses select appropriate candidates from outside the
organization (Maylor, Blackmon, and Huemann, 2016). The external recruitment is executed in
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Arcadia group through Reference, Campus placement, job fairs and seminars, job portals,
waiting list, magazine and newspaper advertisement, etc.
Strengths
 New hired candidates brought experience of different range from outside which is
profitable for the Arcadia group for gaining growth. The best candidates are chosen by department of HR of Arcadia Group from the available
pool of applications (Meredith,Mantel Jr, and Shafer, 2017).Therefore, the company get
the vast variety of applications.
Weaknesses
 It is expensive recruitment process as it needs advertisement and interview which
increase the operational expenses of Arcadia group (Nieves, Quintana, and Osorio,
2016). The employees hired from outside need proper training and development which not only
increases cost of the company but also consumes more time.
Selection
It is a process of recruiting qualified person which matches with the job positions
(Golini, Kalchschmidt, and Landoni, 2015). This process is done after recruitment.
The ways in which selection can be executed in the company Arcadia group are :
Interviews - This selection method is executing by hiring personnel by asking them
questions regarding interview.
Strengths
 The measurement of presentation and verbal skills are preferable for candidates gets
selected by interview, It is the biggest strength (Nieves, Quintana, and Osorio, 2016). The expectations of candidates from Arcadia group and their roles for the position are
clear at the stage of interview only.
Weaknesses
 This method is costly as well time consuming (Erkul, Kaynak, and Montiel, 2015).
Therefore, the interview programme conducted by the company Arcadia group increases
their additional expenses.
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Psychometric test - In this test, the candidates capabilities are measured by different
theory and techniques of psychological measurement (Monczka, Hand field, and Patterson,
2015).
Strengths
 As this method is consists of a standardized format for which there is no act of biasness
can occur in executing test at Arcadia group and every candidate is treated equal and fair
(Maylor, Blackmon, and Huemann, 2016). The company by conducting this test able to understand not only personality but also
skills of employees before they join the company.
Weaknesses
 The candidates don't give their true opinion during the test and this is the biggest
weaknesses Arcadia group face by conducting psychometric test.
3. The functions of HRM to fulfil business objectives and the effectiveness of different HRM
practices in terms of raising organizational profit and productivity.
Training and development - The training in company such as Arcadia group is profitable
for employees as well as company. The Arcadia group to gain profitability and productivity
increases their development and training campaign for employees (Liu, Mei, and Xie, 2016).
The employees also feels confident and retain with the organization by getting proper training.
Employees work in efficient and effective manner to attain goals of their own as well as of the
organization (Yusliza, Othman, and Jabbour, 2017). The employees efforts lead the Arcadia
group towards attaining organizational profit and productivity.
Performance management - The Arcadia group to control and regulate workings of their
employees execute measure of performance management. Also, they offer proper guidance to
employees which helps them in work completion. The HR personnel manages employees
performance for the identification of their strengths and weaknesses (Altman, Larsen, and
Buchanan, 2018). The capabilities are measures by the process of performance management. By
finding out employees capabilities the company Arcadia group attains profit and productivity.
Recruitment and selection - The HR department performs the function of selection and
recruitment. This brings motivation in the employees to work hard for the prevailing opportunity
of growth (Uko, Umosen, and Caleb, 2015). This provides an aid for them to stay motivate
towards the company Arcadia group. The employees by hiring from external recruitment brings
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new ideas with them which increases the productivity and profitability with the right employees'
selection.
4. The different methods used in HRM practices providing specific examples to support
evaluation within the organizational context.
Learning, development and training practices.
The HR department of Arcadia group conducts training and development campaign on
regular basis. The training for usage of different tools and techniques for attaining effectiveness
in the working of employees and their task completion (Celma Benaiges, Martínez Garcia, and
María, 2016). Training builds confidence among employees and also decreases employees
turnover rate in the company Arcadia group.
Flexible working options.
The flexibility working in Arcadia group attracts many employees to retain with the
organisation because with flexible working they able to manage their personal life and
professional life (Hislop, Bosua, and Helms, 2018). The Arcadia group offers them flexible
working hours which enables the employees to stay with the organization. By enable flexible
working in the company, management personnel is able to reduce number of absenteeism.
Employee performance management and monitoring.
The employees' performance is measured by method such as 360 degree feedback of
performance management as well as monitoring in the company Arcadia group (Glaister,
Ahammad, and Junni, 2015). HR personnel manage the working of the employees in order to
guide them to attain effectiveness in their working and timely completion of task.
Payment and reward management.
Company Arcadia group offers reward and payment method to encourage and motivate
employees towards their company. The HR Department conducts recognition and rewards
programme. Rewards are generally in form of bonus, perks and other monetary benefits to
motivate employees. The payment and reward manages employees turnover in the Arcadia group
and also they are attaining competitive advantage again other rivalry firms.
CONCLUSION
The report was concluded about human resource management in the company Arcadia
group. This report was begins with explaining the purpose and functions of HRM which is
applicable to planning of work force. Also, the benefits of different HRM practises for employee
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and employer were explained in this report. The strengths and weaknesses of approaches of
selections and recruitment were covered in the report. The report was also highlighted the
effectiveness of different HRM practises in order to fulfil productivity and profit of Arcadia
group. At last the report covered the methods in which HRM practises along with the examples
to support evaluation in context of organization.
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Online
The Arcadia group. 2017. [Online]. Available through : < https://www.arcadiagroup.co.uk/>.
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