Human Resource Management Service Industry: Assignment
Added on 2020-12-29
9 Pages2181 Words315 Views
HUMAN RESOURCEMANAGEMENT FORSERVICEINDUSTRIES
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1 & TASK 2..........................................................................................................................3Covered in ppt........................................................................................................................3TASK 3............................................................................................................................................33.1: Discuss a job description and person specification for a selected service industry job .33.2: Compare the selection process of different service industries business..........................5TASK 4............................................................................................................................................64.1: Assess the contribution of training and development activities to the effective operationof selected service industry business.....................................................................................6CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONHuman resource management is the process of effectively handling and managing theworkforce for generating maximum profit in an organisation. This states that workers are themost important asset of an organisation. Human resource management in hospitality serviceseffectively deals with the workforce for motivating and developing them for efficient working inthe organisation. The taken company in this assignment is Holiday Inn which is a UnitedKingdom based hotel chain in hospitality sector. This report will discuss the roles and purpose ofHuman reource management in the holiday inn hotel and a plan should be made based ondemand and supply. This report will Assess the current state of employment relations and thelaws which affects the management of human resources in hospitality sector. Further this reportwill discuss the job description and person specifications along with selection process. In theend assessment of the contribution of training and development activities in the operations of thehospitality sector has been given.TASK 1 & TASK 2Covered in pptTASK 33.1: Discuss a job description and person specification for a selected service industry job Job analysis refers to the planned structure of a job which matches with the specificationsand description required for the job. HR manager of Holiday inn should clearly specify therelation and working of job to every members of company.Job analysisJob analysis is used for gathering information and data for a job which consist of two setsof data which are described below:Job description: is a document which contains the description of job and functions ofcompany. It is necessary to provide in-depth knowledge of the job and company.Job specification: This is the educational qualification which are necessary forperforming the job effectively (Javalgi and Todd, 2011). Factors affecting recruitment
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