Human Resource Management - Holiday Inn

Human Resource

Table of Contents
INTRODUCTION........................................................................................................... 3
Task 1 &2.................................................................................................................... 3
Covered in PPT........................................................................................................ 3
TASK 3........................................................................................................................ 3
3.1 Person specification and job description ..........................................................3
3.Example of personal objectives Selection process in different service industries
............................................................................................................................... 6
TASK 4........................................................................................................................ 7
4.1 Importance of training and development in service industries.........................7
CONCLUSION ............................................................................................................. 8
REFERNCES............................................................................................................... 10

INTRODUCTION
Human resource management refers to the strategic approach that aims towards effective
management of employees working with in within the organisation so that they support in
achieving the competitive advantage. This report is about Holiday Inn which is a global hotel
brand that provides accommodation related services worldwide and headquartered in United
Kingdom. This assignment contains a detail description about the role and purpose of HRM in
service industry and HR plan for analysing the supply and demand. Further it explains about
employment relations and impact of employment law over the management of human resource
(Armstrong and Taylor, 2014). It also includes job description and personal specification along
with the comparison between selection processprocesses of two hotels. At last it describe about
the contribution of training & development activities for effective operations.
Task 1 &2
Covered in PPT
TASK 3
3.1 Person specification and job description
In every organisation employees are needed to perform various roles and responsibilities
for a specific job. There are various vacant positions or jobs in the hotel industry. In Holiday Inn
hotel, to fill these vacancies job description and person specification are required. Both of these
help in finding appropriate candidate for the desired position according to required skills,
education and qualifications.
Job description:- Job description is a written statement which includes general work,
related duties or responsibilities for a particular position (Baum, ed., 2016). It also involves
qualifications and skills which are essential for the candidate applying for the position in the
organisation. In Holiday Inn hotel the HR manager uses job description for the recruitment, in
order to provide information or requirements regarding job profile, and utilised at the
presentation management operation to measure the individual's action against the statement.
Example of job description