Importance of Human Resource Management
Added on 2020-10-22
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Human Resource
Table of ContentsINTRODUCTION ..........................................................................................................................1TASK 1............................................................................................................................................1P1.1 Role and purpose of Human Resources Management in Hospitality sector.......................1P1.2 Human Resource plan based analysis of supply and demand in reference to Hilton HotelStratford.......................................................................................................................................2TASK 2............................................................................................................................................3P2.1 Assessing the current state of employment relations in Hospitality sector........................3P2.2 Impact of employment laws on management of human resources in Hotel Hilton............4TASK 3............................................................................................................................................5P3.1 Job description and person specification at Hilton Hotel...................................................5P3.2 Comparison of selection process with different service industries businesses...................7TASK 4 ..........................................................................................................................................8P4.1 Assessing the contribution of training and attitudes of training in hospitality sector.........8CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10
INTRODUCTION In any organisation the process of Human Resource Management (HRM) is for planning,selecting, training and retaining the human resources. Therefore, the main objective of HRM isto plan the human resource needs in an organisation while considering the other environmentalfactors in the organisation (Bratton and Gold, 2017). The other important functions of HRMinvolve recruitment and selection, training and development of employees in an organisation. The various other functions and aspects of HRM hold true to all types of organisationseven in the service industries. The report deals with various aspects of HRM with respect to theHospitality Service Sector. The report showcases these concepts in terms of Hotel HiltonStratford, highlighting the role and purpose of the HRM in the hotel, impact of employmentlaws, selection process and importance of training in the organisation. The report focuses onunderstanding the concepts such as employment law and its impact on the service sector alongwith the current state of employees in context to the service sector.TASK 1 & TASK 2Covered in PPTTASK 3P3.1 Job description and person specification at Hilton HotelRecruitment and Selection: In any organisation recruitment and selection process is forhiring competent and qualified people to fill up the vacant positions in the organisation. Therecruitment and selection process is crucial in any organisation in analysing the performance ofan organisation and gaining an advantage in the competitive market (Luthans, Youssef andAvolio, 2015). The main aim is to retain highly competent candidates in the organisation havingpotential and ability to develop the business of the organisation.Job Analysis: Job analysis is a process of making an in depth study of job requirementsand person specifications which is required for a job. The job analysis involves gathering,analysing, and reporting information in context to roles and responsibilities about the job and theconditions under which the job is to be performed.Job Description for Accommodations Manager at Hotel Hilton: A job description is adocument explaining general tasks, duties and other responsibilities pertaining to a position. An1
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