Human Resource Management for Service Industries Doc
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Added on 2020-10-23
Human Resource Management for Service Industries Doc
Added on 2020-10-23
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Human ResourceManagement for ServiceIndustries
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Role and Purpose of Human Resource Management in Marriott Hotel...............................11.2 Justify a human resources plan based on analysis of supply and demand............................2TASK 2............................................................................................................................................32.1 Assess the current state of employment relations in a selected service industry..................32.2 Discuss how employment law affects the management of human resources in a selectedservice industry business ............................................................................................................4TASK3.............................................................................................................................................53.1 Discuss job description and person specification..................................................................53.2 Compare the selection process of different service industries businesses............................7TASK 4............................................................................................................................................84.1 Assess the contribution of training and development activities to the effective operation ofa selected service industry business............................................................................................8CONCLUSION................................................................................................................................9
INTRODUCTIONHuman resource management is responsible for employee benefits, training anddevelopment, employee recruitment, focusing on policy etc. It assure that the organisation is ableto achieve its goals and objectives effectively. It is a strategic process which is help to theworkers to increase the productivity and gain a competitive benefits of the company. In thisreport chosen company is the Marriott Hotel, which is deals in service sector. It is founded in1927 by Alice Marriott and J. Willard Marriott(Armstrong and Taylor, 2014) . This assignmentincludes purpose and roles of the human resource management and human resource plan focusedon demand and supply. Also include current state of employment relation in the Marriott hoteland different laws and legislation of the employment. In this consist person specification, jobdescription and selection methods of various service sector. At last describe the needs of trainingand development. TASK 11.1 Role and Purpose of Human Resource Management in Marriott HotelHuman resource management (HRM) refers to the activity of recruiting, selecting andmanaging the employees of an organisation. It provide orientation program, training anddevelopment of employees. Its other functions are evaluate the performance of employees,motivating workers and maintain better relation with every employee. In case of service industry,HRM play a very crucial role for growth and success of a firm. Marriott Hotel is a hospitalityindustry firm in which HR manager play an important role to get competitive advantage andproper development of an effective team for managing employees.Role of HRMThere are different role of HRM in Marriott Hotel are discuss as follows:-Recruitment and Selection- This one of the most important role of HRM to to recruitapplicants and select the best candidate with more qualification, knowledge and skills who issuitable for the vacant post. Success of Marriott Hotel is depends on the performance ofmanpower(Boella and Goss-Turner, 2013) . So, it is a responsibility of HR manager to hireskilled and talented employee for success of their firm.Training and Development- To improve the performance of employees and enhanceefficiency of workers it is important to provide training to new joining and conduct development1
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