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Human Resource Management at Harrods

   

Added on  2019-12-03

16 Pages5064 Words225 Views
Human Resource Management
Human Resource Management at Harrods_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Difference between personnel management and HRM........................................................11.2 Function of HRM..................................................................................................................21.3 Role and responsibility of line manager at Harrods..............................................................31.4 Impact of legal and regulatory framework on Harrods HRM...............................................3TASK 2............................................................................................................................................42.1 Reasons for human resource planning in Harrods................................................................42.2 Stages of the Human resource planning process...................................................................52.3 Recruitment and selection process in Harrods and Tesco.....................................................62.4 Effectiveness of recruitment and selection process..............................................................7TASK 3............................................................................................................................................83.1 Link between motivation theory and reward........................................................................83.2 Process of job evaluation and other factors determining pay...............................................83.3 Effectiveness of reward system in different context.............................................................93.4 Methods used by Harrods to monitor the performance of employees................................10TASK 4..........................................................................................................................................104.1 Reasons for the cessation of employees of Harrods............................................................104.2 Employment exit procedure of Harrods and Tesco.............................................................114.3 Impact of the legal and regulatory framework on employment cessation arrangements....11CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................13
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INTRODUCTIONHuman resource management is the process which is helpful in increasing the efficiencyof employees. These type of roles are generally played by HR. Main functions played included inhuman resource management are providing direction to employees, recruitment, retention, etc. Inaddition to this, they also provide training, knowledge, coaching, management and legal advices(Gong, Chang and Xin, 2009). Present report is based on a case scenario of Harrods which is aretail firm. Further, it covers the difference between personnel management and human resourcemanagement. Covers the process which is involved in recruiting employees and understandingthe importance reward in motivating and retaining employees.TASK 11.1 Difference between personnel management and HRMBasisPersonnel managementHuman resource managementDefinitionThis concern with the work force andtheir relationship with the entity.HRM focus on the most effective useof manpower to achieve theorganisational goals.ApproachIt is traditional management formanaging people in the organisation.It is modern approach which is usedby Harrods to managing people in theorganisation.PayIn this management system, paymentis done on the basis of job evaluation(fixed grades)HRM at Harrods use performanceevaluation payment system.Treatment ofmanpowerPM system using it manpower asmachines or tools and this systemassumes people as input for achievingdesired output.HRM use its manpower as assets ofthe organisation and this system atHarrods assumes people as animportant resource for achievingdesired output.Job designIn this management system job designis done on the basis of division oflabour.Under this management system atHarrods, job design is done on thebasis of group or team work.FocusPersonnel management focuses onHRM focuses on effectiveness,1
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increased production and satisfactionof employees.productivity and employee'sparticipation.DecisionmakingAt personnel management speed ofdecision making and regulating isslow.In HRM at Harrods, decision makingand regulating is fast.Type offunctionIt is a routine function.HRM is a strategic function.1.2 Function of HRMIt covers all aspect of developing and motivating employees for attain their individualgoal as well as organisational goals as well. Some of Harrods HRM functions are as follows;1.Recruitment and selection:- Recruitment is an important activity of selection of rightpeople, at the right place and at the right time (Armstrong and Taylor, 2014). Harrodsrecruiting people by seeing their ability of customers handling. This programme helpcompany to get effective resources for fulfilment of its objective. The organisationattracts new employee who are suitable at particular work profile. Through selecting rightpeople at right place, organisation's main aim is to utilize its resource in effective manner.2.Development:- Harrods supports and promote training and education programs to theiremployees. This programme gives employees the skill and knowledge to perform theirtask effectively. Company give them support they need on different range of trainingprogrammes. The organization also provide training to its experienced employees whosejob is to be change in the future (Martocchio and Laio, 2009). Through this developmentprogrammes Harrods prepare its employee for performing higher responsibility within theorganisation. This helps employees in maximum individual development.3.Motivation:- Harrods focus on motivate its employee through making flatter structure andby giving more responsibility so that employee get opportunity by taking furtherresponsibility for getting job satisfaction. To encourage its employee Harrods create anenvironment in which employee can make decision on their level. Company encourageits employee to give feedback on every operation that how Harrods can do better.2
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