Human Resource Management Practices

This assignment provides a compilation of research articles and studies on human resource management practices in the hotel industry. It includes topics such as green HRM, person-brand fit, and social media usage in hotel human resources. The papers are from various journals and publications, including International Journal of Hospitality Management, Human Resource Management Review, and Cornell Hospitality Quarterly. Students can use this assignment to gain insights into the importance of effective human resource management in the hospitality industry.

HUMAN RESOURCE
MANAGEMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Purpose and functions of HRM applicable to workforce planning..................................1
P2. Strengths and weaknesses of different approaches of recruitment and selection............3
P3. Benefits of different HRM practices for employer and employees.................................4
P4. Effectiveness of different HRM practices in terms of raising organisational profit and
productivity.............................................................................................................................5
TASK 2............................................................................................................................................6
P5. Importance of employee relations in respect to influence HRM decision making..........6
P6. Key elements of employment legislation and its impact on HRM decision making.......7
P7. Application of different HRM practices in a work related context..................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................12

INTRODUCTION
Human resources play an important role in the business to make it success and undertake
skilled people as well. In this regard, it is important to operate systematically and increase
effectiveness of the business. With the help of different elements that are covered in the HRM
assists to maintain business effectiveness with recruitment, selection, performance appraisal, etc.
(Cavanagh, Bartram and Fossey, 2017). In this regard, business profits and revenue could be
expand successfully to operate systematic work performances. Present report is based on Hilton
hotel which is the one of the large business operate their functions and operations in hospitality.
They develop different activities and tasks through business will able to focus on the innovative
functioning at workplace. For gaining insight information of the report, it covers purpose and
functions of HRM applicable to workforce planning. Furthermore, report also explains the
strengths and weaknesses of different methods of recruitment and selection. It helps to determine
the importance of employee relations in order to consider HRM decision making.
TASK 1
P1. Purpose and functions of HRM applicable to workforce planning
In order to consider workforce planning in the business, HRM plays an important role in
the business. In this regard, it is important to determine the purpose and functions that carry to
attain more creative consideration at workplace (Stone, Deadrick and Johnson, 2015). There are
several activities and tasks that have been carried out with long and short term goals that are
needed to perform different programs in Hilton hotel. Following are certain functions that are
considered at workplace: Recruitment and selection: In this aspect, Hilton hotel needs to focus on the recruitment
and selection of new people at workplace. Therefore, they are able to make effective
functioning and attain qualified candidates in the business (Úbeda-García, Claver-Cortés
and Zaragoza-Sáez, 2016). It helps to meet with positive response that maintains effective
functioning in the enterprise. Orientation: In this way, new employees are attracted at workplace that assists to
perform functions and operations in a systematic manner. In this regard, different steps
have been taken to make high profits and revenue at workplace (Gannon, Roper and
Doherty, 2015).
1

 Performance appraisal: It is also the major function of chosen business that assists to
maintain effectiveness at workplace. In this way, it is important for the selected enterprise
to increase pay scale of their employees every with consideration of their effectiveness.
Furthermore, the chosen business has also several purposes through they are able to
maintain their effective results at workplace. These can be defined as follows: Maintain good working: HRM play an important role in the consideration of several
benefits. In this regard, they need to maintain effectiveness and results with relationship
as well. Therefore, Hilton hotel is able to maintain healthy working conditions with
encouraging several people at workplace. In this way, good working conditions will be
implemented to ascertain the desired results and activeness in a systematic manner
(Banfield, Kay and Royles, 2018). Increase employee relations: Furthermore, another objective of the chosen business is to
increase their employee relationship in a systematic manner. In this regard, they are also
able to create proper and effective influence with implement proper working pattern
(Gannon, Roper and Doherty, 2015). In order to consider employee and employee
relations, it could be said that Hilton hotel will manage their effectiveness in company to
focus on the desired results at workplace. Smooth functioning: With the help of HRM, company is able to consider several
advantages that assist to maintain effective working conditions at workplace. In this way,
they are able to attain smooth functioning in a systematic manner. With the help of proper
consideration, it can be seen that effectiveness will be increasing in Hilton hotel.
 Undertake skilled employees: To implement HRM activities, the chosen company has
purpose to implement skilled candidates that help to attain more desired results in the
business. With the help of the innovative tools and techniques, they are able to attain
effective results in business. In this regard, the chosen business is able to maintain
systematic work performance and gather relevant results in the enterprise (Úbeda-García,
Claver-Cortés and Zaragoza-Sáez, 2016).
P2. Strengths and weaknesses of different approaches of recruitment and selection
In order to consider recruitment and selection, there are several methods and approaches
has been implemented. In this regard, it is important to focus on the creativity that ascertained to
develop more creative results and outcomes in the business.
2

Recruitment: In order to implement recruitment, Hilton hotel able to attain their goals
and objectives in systematic manner. It is the best way to maintain effectiveness and attain
proper coordination with new candidates at workplace. The company can use internal resources
to recruit new members at workplace (Gannon, Roper and Doherty, 2015). Internal method of
implementation in the business assists to maintain positive outcomes will be attained at
workplace. In this way different kinds of advantages and disadvantages exist that need to
consider to maintain effective results at workplace. Therefore, they are able to implement
following strength and weaknesses at workplace:
Strengths
 Hilton hotel can make their trust on existing employees. Therefore, it will assist to attain
more creative consideration and maintain profitability as well. With the help of desired
goals and objectives, they are able to concentrate on the creativity.
 With this regard, it is important to the chosen business to operate systematic functions
and operations at workplace (Úbeda-García, Claver-Cortés and Zaragoza-Sáez, 2016). It
will help to focus on the maintaining more profits and revenue in Hilton hotel.
 Another advantage to implement internal resources is that less cost require to perform
functions and operations at workplace. Therefore, it also assists to create effective results
at workplace.
Weaknesses
 With implement internal source of recruitment, there is wide competition exist that create
negative impact on the outcomes.
 The company has lack of creative ideas and opinion to perform functions and operations.
 Less motivation and existing work performances in the business.
Selection: Selection is another important element that assists to look towards the
effective functioning at workplace. In this way, it is important to focus on the new areas of
consideration. With this regard, it is important to determine external source of selection that
assists to attain more relevant results at workplace. In respect to select candidates from the
external environment, there are several benefits consider in the Hilton so that effectiveness also
increasing in successful manner (Cavanagh, Bartram and Fossey, 2017). It also includes some
strength and weaknesses that are explained under here:
Strengths
3

 Hilton hotel has advantages to implement fresh and effective learning selection at
workplace. Therefore, they are able to make creative and innovative results in the
business environment.
 It is the best way to implement desired results objectives without any biases. Therefore,
business able to attain their aims and objectives in systematic manner (Stone, Deadrick
and Johnson, 2015). It will perceive new activity to focus on the creative consideration at
workplace.
Weaknesses
 High cost and investment needed to implement candidates with external resources.
 The company also confuse to take proper consideration and selection of candidates in the
Hilton hotel.
P3. Benefits of different HRM practices for employer and employees
In respect to develop effective functioning, it is essential to focus on the innovative and
creative characteristics that helps to attain desired results. With the help of different practices, it
has been seen that the company able to meet their aims and objectives in systematic manner. In
the chosen business, HRM practices determines with following benefits at workplace: Retirement benefits: In respect to implement HRM practices, the chosen business able to
consider proper support and attain more desired results at workplace. It assists to Hilton
hotel to consider positive impact with functions and operations. As results, they can
easily meet with challenges and issues in systematic manner (Banfield, Kay and Royles,
2018). Healthcare benefits: With this regard, it is important to consider different ways in the
financial report that assists to focus on the effectiveness. Proper functioning and
operating activities helps to create values and awareness in systematic manner. It is also
benefited to Hilton hotel to encourage as important part in the business. As results, they
are able to attain their goals and objectives in systematic manner (Gannon, Roper and
Doherty, 2015). Background assessment: With this consideration, the chosen business need to identify
information regarding their people to attain more desired results at workplace. In this
way, functions and operations develop to increase participation of different people and
4

target them at chosen business environment. As results, it will assist to attain more profits
and revenue at workplace (Iglesias and Saleem, 2015).
 Recruitment and applicants tracking: In this regard, it is important to consider tracking
regarding employee performances and meet with the goals and objectives. In this way, it
is important to create proper understanding that help to develop business performances
and outcomes. It creates crucial part to increase aims and objectives (Opatha and
Arulrajah, 2014).
P4. Effectiveness of different HRM practices in terms of raising organisational profit and
productivity
HRM consider their aims and objectives to perform several functions in systematic
manner. In this regard, Hilton hotel able to develop their productivity and profitability as well.
Therefore, their aims and objectives signify to meet with desired outcomes and results at
workplace. HRM effective to provide training to employees: In the Hilton hotel, HRM practices also
helps to maintain effective results with profits and revenue. In this regard, the company
able to meet with their desired results in systematic consideration. Responsibilities also
bring to ascertain right people at right time (Cavanagh, Bartram and Fossey, 2017).
Therefore, job description and specification of each candidate prepare at workplace
which help to focus on the encouragement of new people at workplace. As results, the
business able to increase their revenue and profits as well. HRM take care to increase their performance: In the business, HRM activity consider
important role to increase desired results at workplace. In this regard, loyalty program
towards each members has been implemented to attain more profits and revenue as well
(Hurrell and Scholarios, 2014). It is also important method for Hilton hotel to encourage
their members in systematic manner. It assists to attain goals and objectives in business
environment. Building values and cultural program: Furthermore, the chosen business need to build
their effectiveness with consider goals and objectives at workplace. With this regard, it is
important to attain more desired results in the business to make effective functioning
(Walker and Walker, 2016.). Along with this, values and culture also assists to make
5

effective results in Hilton hotel. With the new culture, proper functioning will be
maintain in systematic manner.
 Management of conflicts: With the help of implementing HRM practices, in the chosen
business, Hilton hotel need to concentrate on the employer and employee outcomes. This
is because, HRM practices also taking important part to solve conflicts among manager
and junior as well. It will help to concentrate on the develop performances and attract
new candidates as well (Cooke and Bartram, 2015). It will help to maintain effectiveness
at workplace.
TASK 2
P5. Importance of employee relations in respect to influence HRM decision making
In the selected business, there are different kinds of legislations implemented so that they
will be able to consider an important role in the business. In the company different issues and
problems exist so that manager need to concentrate on them to solve it and attain more effective
results as well. In this regard, they consider different types of rules and regulations that play an
important part to attain effective functions (Úbeda-García, Claver-Cortés and Zaragoza-Sáez,
2016). In this regard, following activities can be implemented to attain the desired results in
Hilton Hotel:
Protection of employees: With this regard, manager of Hilton hotel needs to follow all
rules and regulations that are made to protect them and influence to decisions as well. This is
because; with the proper functioning, employer is able to maintain employee’s loyalty at
workplace (Luo and Milne, 2014). Different rules and regulations assist to create effective
functioning at workplace. Along with this, skills are also developed that impact positively on the
business profits and revenue as well.
Protection to employer: In addition to this, manager also needs to make protection for
themselves as well. This is because; there are several important activities implemented that assist
to maintain effectiveness at workplace (Paillé, Chen and Jin, 2014). It will help to maintain
smooth functioning and attain desired results as well. This is because, there are different
activities consider important role to support the whole business.
6

Dual protection: In order to maintain systematic work performance, it is also important to
focus on the dual protection of employees and employer as well. In this regard, effectiveness also
develops systematically and attains desired results in a proper way (Gibbs, MacDonald and
MacKay, 2015). It will help to increase the profits and revenue to develop goals and objectives in
a systematic manner.
Economic stability: Economic stability is an important element that assists to look
towards the profitable outcomes and results. In this regard, it is very important for Hilton hotel to
promote their functions and operations with economic stability. As results, they are able to
deliver effective results and it will assist to attain positive results (Jabbour and de Sousa Jabbour,
2016). It will help to take important role in significant results. It assists to profitable results and
make creative results.
P6. Key elements of employment legislation and its impact on HRM decision making
In order to develop effective results, there are different types of employment legislation
help to attain desired results. It impact positively on the business develop to solve issues and
problems. It is the best aspect to encourage people to set different targets and outcomes. As
results, it is essential to impact positive results (Bal and De Lange, 2015). Following legislations
need to determine in the business:
The Employment Right Act: In order to focus on the business development, it is
important to take proper support and encouragement of individual at workplace. In this regard,
effectiveness also develops to attain more profits and significant results in Hilton hotel. Existing
law consider important impact on the business development and activities. Manager of the
organisation has duty to provide all essential rights to their labour which assists to manage
proper functioning and effectiveness at workplace. As per their qualifications and interest areas,
they need to serve job as well (Nieves and Segarra-Ciprés, 2015).
Sex Discrimination Act 1975: In order to look towards the innovative functions and
operations, it is essential to focus on the protection on the employees on the basis of caste,
religion, etc. On the basis of sex, discrimination is not allowed so that this act consider training,
recruitment, development, education, etc. It is the successful way that assist to implement
effective work performances at workplace to maintain effective and creative results. In the Hilton
Hotel, women and men need to require same pay and work as per their qualifications and
interest. There are no biases consider because it impacts negatively on the systematic work
7

performances in the business (Stone, Deadrick and Johnson, 2015). With the help of the proper
maintaining activities, the company also able to attain their desired results at workplace. As per
the act, it can be stated that development of systematic work performances will be implemented
as per the requirement of business.
Equal Pay Act 1970: AS per this act, the enterprise need to pay same to all their
employees which assists to attain more desired results and outcomes in the business
environment. With the help of working together, same qualities and roles has been played to
develop skills and abilities at workplace. When manager getting same payment to their all
workers, they are never break loyalty of business (Prayag and Hosany, 2015). As results, it assist
to make effective functioning and development program to focus effective functioning in the
business. Along with this, it also assists to motivate staff members so that they are giving their
full support and part in the business in significant manner.
The Race Relation Act 1976: As per this act. It can be signify that equality is the
important element which pursue for different people on the basis of religion, caste, colour, etc. In
the Hilton Hotel, there are several situations occurs in which employees are getting affected by
the race discrimination. Manager some time create bias among members because of different
personality, education, nation, etc. As results, it will assists to focus on the maintain
effectiveness in the enterprise to support systematic work performances at workplace (Banfield,
Kay and Royles, 2018). With this act, discrimination will be reduces and attain more desired
results at workplace. In Hilton hotel, equal treatment assists to encourage towards the effective
functioning at workplace.
The Disability Act 1995: As implement this act, Hilton Hotel has benefit to encourage
their employees towards providing extra benefits at workplace. In this way, they have
responsibility to maintain effectiveness and attain more desired results at workplace in
systematic manner. With the help of the different responsibility, manager need to provide them
same rights and outcomes so that disable people also getting chance to work as other people. It
will help them to encourage and build their confidence as well. Therefore, effective functions
and operations will be develop at workplace (Gannon, Roper and Doherty, 2015). With the
implementation of above act, the company able to gain more systematic work performances in
the business that assists to encourage people towards the aims and objectives completion.
8

P7. Application of different HRM practices in a work related context
In order to implement HR in the selected business, it is important to focus on the attain
desire results and create effectiveness as well. It will assist to focus on maintain effective
functions and operations at workplace (Banfield, Kay and Royles, 2018). In the business
following job description and other related documents will be followed to recruit new member;
Job description
Job description
HR Assistant
Hilton Hotel
Requirement in academic qualifications
 Masters in HR and graduation in management
Personal skills and qualities
 Leadership skills
 Interpersonal skills
 Communication skills
 In-depth knowledge and skills
 Attraction qualities and skills
Experience
 At least 2 years of experience in HR
Physical attributes
 Smart, good looking age between 24 to 35 years
Curriculum Vitae
Johny Sen
Email: [e-mail]
Mobile No. +25485
Personal profile -
I have experience regarding the post for which company wants to recruit me. I have been work in
Marriott for 2 years. Furthermore, I have good communication skills with hard worker as well. It
will help me to focus on my qualities which I pursue to do effective results. With the help of
different qualities, my learning could be enhance that assists me to perform several functions and
9

operations in Hilton Hotel. Along with this, above qualities help me to take different advantages
at workplace. It is the best way to fulfil job requirement and increase my personal abilities as
well.
Academic qualifications
BBA: This course done in HRM from Canbridge University in 2011.
MBA: From Harvard university in 2013.
Experience
2 years’ experience in Marriott
IT skills
Microsoft and full internet skills to perform functions and operations in the business.
Hobbies
Travelling, observation, reading, photography, etc.
In order to implement the above job description and curriculum vitae, there are several
benefits consider by Hilton hotel with their effective HRM practices. Therefore, they are able to
ascertain more systematic work performances at workplace. With the help of fulfil requirement,
the company able to attain more effective results at workplace (Bratton and Gold, 2017).
CONCLUSION
From the above report, it can be concluded that HRM considers important role in the
business that assists to focus on attaining desired results in the business. In this regard, Hilton
Hotel has been selected to focus on the maintaining effectiveness in the company through focus
on the systematic results. Furthermore, report summarized about the purpose and functions that
are important source to maintain effectiveness in the company. It is the best way to focus on
attainment of desired results and create effective results. With the setting aims and purposed, the
chosen business able to increase their effectiveness in the business. In addition to this, it
articulated about different methods of recruitment and selection that help to attain more effective
results at workplace. With the help of different advantages and disadvantages, it can be discussed
that proper and effective functioning will be developed to attain significant results in business.
Moreover, it considered focus on effectiveness of HRM effectiveness that help to maintain
systematic work performances in the business. At last, different regulations have been
implemented to attain the desired results at workplace.
10

REFERENCES
Books and Journals
Bal, P.M. and De Lange, A.H., 2015. From flexibility human resource management to employee
engagement and perceived job performance across the lifespan: A multisample study.
Journal of Occupational and Organizational Psychology, 88(1), pp.126-154.
Banfield, P., Kay, R. and Royles, D., 2018. Introduction to human resource management.
Oxford University Press.
Bratton, J. and Gold, J., 2017. Human resource management: theory and practice. Palgrave.
Cavanagh, J., Bartram, T. and Fossey, E., 2017. Supporting workers with disabilities: a scoping
review of the role of human resource management in contemporary organisations. Asia
Pacific Journal of Human Resources, 55(1), pp.6-43.
Cooke, F.L. and Bartram, T., 2015. Guest editors’ introduction: human resource management in
health care and elderly care: current challenges and toward a research agenda. Human
Resource Management, 54(5), pp.711-735.
Gannon, J.M., Roper, A. and Doherty, L., 2015. Strategic human resource management: Insights
from the international hotel industry. International Journal of Hospitality Management,
47, pp.65-75.
Gibbs, C., MacDonald, F. and MacKay, K., 2015. Social media usage in hotel human resources:
recruitment, hiring and communication. International Journal of Contemporary
Hospitality Management, 27(2), pp.170-184.
Hurrell, S.A. and Scholarios, D., 2014. “The People Make the Brand” Reducing Social Skills
Gaps Through Person-Brand Fit and Human Resource Management Practices. Journal of
Service Research, 17(1), pp.54-67.
Iglesias, O. and Saleem, F.Z., 2015. How to support consumer-brand relationships: The role of
corporate culture and human resource policies and practices. Marketing Intelligence &
Planning, 33(2), pp.216-234.
Jabbour, C.J.C. and de Sousa Jabbour, A.B.L., 2016. Green human resource management and
green supply chain management: Linking two emerging agendas. Journal of Cleaner
Production, 112, pp.1824-1833.
Luo, Y. and Milne, S., 2014. Current human resource management practices in the New Zealand
hotel sector. Journal of Human Resources in Hospitality & Tourism, 13(1), pp.81-100.
Nieves, J. and Segarra-Ciprés, M., 2015. Management innovation in the hotel industry. Tourism
Management, 46, pp.51-58.
11

Opatha, H.H.D.N.P. and Arulrajah, A.A., 2014. Green human resource management: Simplified
general reflections. International Business Research, 7(8), p.101.
Paillé, P., Chen, Y. and Jin, J., 2014. The impact of human resource management on
environmental performance: An employee-level study. Journal of Business Ethics,
121(3), pp.451-466.
Prayag, G. and Hosany, S., 2015. Human resource development in the hotel industry of
Mauritius: myth or reality?. Current Issues in Tourism, 18(3), pp.249-266.
Stone, D.L., Deadrick, D.L. and Johnson, R., 2015. The influence of technology on the future of
human resource management. Human Resource Management Review, 25(2), pp.216-231.
Úbeda-García, M., Claver-Cortés, E. and Zaragoza-Sáez, P., 2016. Toward organizational
ambidexterity in the hotel industry: the role of human resources. Cornell Hospitality
Quarterly, 57(4), pp.367-378.
Walker, J.R. and Walker, J.T., 2016. Introduction to hospitality management. Prentice Hall.
12