Table of Contents INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 1 Explain the purpose and the functions of HRM......................................................................3 2 Explain the strengths and weaknesses of different approaches of recruitment and selection..5 TASK 2............................................................................................................................................6 3 Explain the benefits of different HRM practices for both the employer and employee..........6 4EvaluationofeffectivenessofHRMpracticesfororganizationalprofitabilityand productivity.................................................................................................................................7 TASK 3...........................................................................................................................................8 5 Importance of employee relations that influence HRM decision-making...............................8 6 Key elements of employment legislation and its impacts upon HRM decision-making.........9 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11
INTRODUCTION Human resource management is an approach in which related division have responsibility of managing and controlling the activities of employees of the organisation. This is a department of organisation who have roles and responsibilities of hiring new knowledgeable or experienced candidates for the organisation so that profitability and productivity of firm can be enhanced. Chosen organisation for this report is Kingfisher plc which is a British multinational firm along with based in UK. This assignment will be discuss about purposes and functions of HR along with proper utilisation of tools or techniques which is done by this department for enhancing the efforts of workforce. Benefits of HRM practices for the employer and employees will also covers in this assignment. Legislations for employers and its importance for the firm along with implementation of technologies so that process of recruitment can be improved. TASK 1 1 Explain the purpose and the functions of HRM HRM is a process in which plans are formulated or developed for administering the activities and functions of the organisation. It is mainly concerned with optimal utilisation of resources so that better outcome will be received in the future. It also takes proper actions so that good relationship between employees and employer can be maintained in a proper manner. Some main purposes of HRM are: To improve efficiency and effectiveness of human resources in the firm Maintain positive relationship among the staff members and employers of firm. Enhance the development of human resource. As Kingfisher is a leading retailer in UK therefore they have to make effective human resource management at the workplace so that efficiency and effectiveness of employees can be enhanced which will beneficial for the firm in gaining competitive advantage at marketplace. Some of the main functions of HRM in Kingfisher are given as under: Functions of HRM Training and development: HR manager of Kingfisher plc have duty to provide effective training to their employees on regular basis so that their efficiency or effectiveness can be maintained as per the market trends (Zhang, 2015).
Compensation and benefits:Organisation can achieve their desired goals or objectives through providing additional benefits or incentives to their employees. Performance appraisal: HR manager of Kingfisher have to provide appraisals or incentives to their employees as per their performance level so that their efficiencies can be improved. Planning:It is very important for the HR manager of Kingfisher for achievement of preset goals that they have to manage and control the activities in a proper structure (Sabet, 2016). For conducting these functions or their daily activities in more effective manner HR managers of Kingfisher can use the following approaches: The Best fit approach VS Best Practice Best fitBest Practice It states that several HR policies are based on reward plans It is based on contingency theory which guides the HR managers to make their decisions as per the context or situations of firm. In it, HR managers have to provide better motivation to their employees so that daily activities will be performed by them in an effective manner. It provides best fit results in achievement of competitive benefit for the firm. Hard and soft models of HRM Hard– In it, organisation have to use the employees of firm as resources for the operations and activities in the process of planning. The major aim of the company is to hire and manage the workforce on the basis of needs of company. Soft– In it, the HR manager have duty to consider the needs and wants of their employees so that their motivation level will be increased and goals will be achieved in a given time frame. Recruitment and selection-It is to be done in a proper manner so that knowledgeable and experienced candidates can be hired for the firm. Therefore, HR managers of Kingfisher have duty to perform such activities in an effective manner so that effective results will be received in
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future period. HR managers of organisation have also duty to provide better training to them so that their efficiencies and effectiveness can be improved. ThroughtheseapproachesHRdepartmentcanperformtheirfunctionsand responsibilities in an effective manner for accomplishing the goals of organisation. 2Explain the strengths and weaknesses of different approaches of recruitment and selection As Kingfisher is rapidly growing in European markets then a large number of employees are always required for achieving the goals or objectives of the firm. Firm uses both approaches such as internal or external for recruiting and selecting the employees. Both of them are discussed as under: Internal source approach-In it, employees are recruited in inside of the firm. For example- transfer of the staff members assists the Kingfisher in filling the vacant job in a division in an easy manner. With the help of this approach, HR managers of cited firm can promote their skilled employees for filling the other vacant posts. It encourage the HR to fill the vacant position of the firm through promoting or transferring their loyal and experienced employees. Sources of internal approaches are given as under:Promotion:It is very helpful for enhancing the motivation level of the employees. In it, HR managers provide promotion to the employees so that future tasks will be handled in an effective manner (Lewicka, 2015).Transfer:In it, individuals or employees of Kingfisher are moved from one division to another division of the firm.Employee referrals:Under this, existing employees of the firm provide their references of their family members or relatives so that vacant position of firm can be filled in easy manner. Strengths It saves the time and cost of firm The employees are aware from the organisational structure so they do not face any complexity in mixing with the culture of workplace. In it, HR managers have proper knowledge about the skills and capabilities of the employees so that they can easily fills the vacant position of firm with existing employees. Weaknesses
It can create demotivation or dissatisfaction in those employees who gets no promotion. Discriminations may created among the existing staff members. It can limit the opportunities of hiring fresh and knowledgeable candidates External Sources of recruitment– In it, HR managers of Kingfisher can hired candidates from the outside of firm. It includes various sources like Walk-Ins, advertisement, college placements etc. College placements –In it, HR manager sent some of its assistants in the educational institutions where they take interviews from the students who have knowledge and wants to work with the firm. Walk-Ins- It is a direct form of recruitment in which desired candidates are invited through advertisements to come and apply directly for the vacant job position. In this, candidates have no need to submit their applications in advance when the interviews process will be begin then they have to come and follows the recruitment procedures of firm (Gooderham, 2015). Advertisement-It is the most common source of external recruiting. In it, HR manager have to post the advertisement with a proper detail of vacant job position, required skills, expected qualifications etc. which is helpful for an individual to evaluating at their own level against the requirements of firm. Strengths It encourages the HR managers to recruit or select young and innovative employees. It also enhances the brand image of firm. It is also helpful for the firm in inviting a large pool of candidates for a vacant position. Weaknesses It is very cost and time consuming approach sometimes, unfitted or inefficient employees are hired Needs to provide better training to the new joiners.
TASK 2 3Explain the benefits of different HRM practices for both the employer and employee. There are various approaches which can be used by the HR managers of Kingfisher in order to improving the performance level of their employees. Some of the practices along with advantages are discussed as under: Learning, training and development practices:Skills and knowledge of employees are different in nature therefore, HR manager have responsibility to provide better training to their employees so that productivity of firm can be enhanced. There are two kinds of training which are given as under:On job training:It is providing within the workplace of firm so that cost will be reduced. Themainmotivebehindprovidingthistrainingistoenhancetheknowledgeof employees regarding their roles and responsibilities. Methods of these trainings are internship, apprenticeship etc. Off job training:This training is provided to the employees when a complex task will be carried out which will be beneficial for the firm in increasing productivity or profitability. This training consists case studies, seminars, conferences etc. Reward and payment management:It is also an effective practice of HRM which is more suitable for providing motivation to the employees. In it, rewards are provided to those employees who are highly efficient and providing more efforts for completing their tasks. Two kinds of rewards are as under:Intrinsic reward:It is a kind of non-physical rewards in which rewards, appraisals, are given to the employees so that more contribution from them can be gained for achieving organisational goals (Collins, 2018). Extrinsic reward:It is a tangible form of rewards and used for motivating the employees that includes medals, memento, certificates, monitory benefits etc. Benefits of these practices to the employees and employer– Through using training and development practices, performance level of employees will be enhanced which will beneficial for the employers in enhancing the profitability and productivity. Whereas, through reward and payment management employee's feels motivated in the workplace which will improve their efficiency. This improved efficiency of employees will also profitable for the employer in getting effective outcomes in future period.
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4 Evaluation of effectiveness of HRM practices fororganizationalprofitability and productivity HR practices are more helpful for the firm in enhancing the profitability or productivity so that desired goals or objectives will be achieved in a given time period. The above HRM practices are very beneficial for the firm and employees because through it employees gets motivated and provide effective efforts which is beneficial for improving overall performance of the firm. The effectiveness of approaches in growth of firm are briefly explained as under: Effectiveness of learning, training and development practices-Effectiveness of these practices is that it provides proper guidance to workforces of the firm so that expected results will be received in a shorter period of time. When employees will get proper guidance and supports from their leaders and managers then they will perform better on the given task which is beneficial for the organisation in terms of enhancing productivity or profitability. With the help of this practices, HR managers of Kingfisher will know about the specific weaknesses of the employees which will be helpful for them in providing training to their week employees accordingly. When proper training will be provided to the staff members they will understand current market trends and requirements of customers that will beneficial for the organisation in enhancing the productivity or profitability (Azarniya,2015). Effectiveness of reward and payment management-It is also an effective practice of HRM which helps the HR managers in determining the skills and capabilities of employees so that requirement of appraisals can be identified in proper manner. When appraisal or rewards will be given to the employees they feels motivated and provide more efforts for completing the task which is beneficial for the organisation in getting positive results within a small time. Due to these rewards and payments the employees of kingfisher are motivated in their work and they are contributing their maximum efforts in organisational functions and operations. TASK 3 5 Importance of employee relations that influence HRM decision-making Employee relations– Employee relations can be determined as an interrelation between the employees and management of a firm. For improving the performance of staff members at workplace the HR managers of organisation has to make effective relations with the employees so that effective results will be gained within a small period of time. If HR managers of Kingfisher will fails in managing good relations with their employees then overall performance
of firm will be hampered in negative manner therefore maintaining relations with the employees are very essential to enhancing productivity or profitability of firm in the marketplace. When management will form effective relations with the employees then chances of conflicts and issues from the workplace will be reduced which will beneficial for the management of Kingfisherinenhancingtheirgrowthandsustainabilityinthemarketplace.Forthis, Management of Kingfisher can adopt Some effective strategies which are given as under: Better communication:It is very necessary for the management to provide important informations to the employees so that they gets updated regarding the operations of firm. Through implementing an effective communication structure in the workplace employees will be able in sharing their problems or issues with their superiors and when their problems will be solved they will provide maximum efforts for achievement of organisational goals. Therefore, it is a major responsibility to the managers of Kingfisher to communicate with their employees on regular basis so that problems or issues will be identified and resolved in easy manner. If they will not discuss the necessary informations with their employees then they will not get satisfactory results from them which can impact the decision-making process of HRM in negative manner (Edgar, 2015). Share vision:It is very necessary for the managers of Kingfisher to share plans policies, vision and mission with their employees so that goals will be achieved in a given time-frame. When employees will be aware regarding mission and vision of firm then they will provide better suggestions and ideas to their superiors which will indirectly support in the decision- making process of firm. Employee engagement activities:Managers of Kingfisher have to provide motivation to their employees so that healthy relationship will be maintained in the workplace. It is also essentialtotheHRmanagersoffirmtoorganiseseveralactivitiesandentertainment programmes fortheir employees so that their engagement in the activities of firm can be enhanced. 6 Key elements of employment legislation and its impacts upon HRM decision-making There are various legislations which can impact on the decision-making of HR managers are given as under: Equality act, 2010– According to this act, management have duty to provide equal opportunities to the employees who are working within the firm. It also does not allow any kind
of discrimination which is based on sex, gender or religion within the firm. Therefore, management of Kingfisher has duty to obey this regulation so that business operations can't be influenced in negative manner.
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Data Protection Act, 2018-This act is formulated by the UK government and as per this act, every firm has responsibility to not disclose the informations of their employees with anyone so that their trust on the firm can be maintained in proper manner. Therefore, management of Kingfisher should follow this act for enhancing the loyalty of employees towards the firm. Health and safety Act, 1974– According to this act, management of each firm has responsibility to make an effective work environment and implement all the safety measures in it so that in the case of mishappeningremedies can be provided to the victim. In the context of Kingfisher, their HR managers have to provide effective training to their employees on safety and health at workplace so that they perform their duties in well manner. Dismissal and employment contracts-Managers or employees both can terminate the job in which managers have to use dismissal and employees have to use resignation. But they both have duty to adhere the legal rules or regulations so that it can't influences on their professional career. For instance, Employees have responsibility to provide notice to the employer from one weak before of the resignation and managers have to also obliged to adhere the rules and regulations of employment. If they both will not obliged their responsibilities in proper manner then it will impact on the brand image of kingfisher which will not beneficial for their strategies and decision-making. CONCLUSION It has been summarised from the above report that HR department is very important for an organisation if they wants to get sustainability or growth in the marketplace. Hence, it can be said that HR department is backbone of a firm. Roles and responsibilities which are performed by them is to recruit knowledgeable and experienced candidates who will be helpful in operating the organisational activities in an effective manner. They also provide better training to the employees so that they get aware regarding their roles and responsibilities and provide effective contribution in the achievement of goals.