Report on Managing Human Resource

HRM

Table of Contents
Introduction................................................................................................................ 3
Background................................................................................................................ 3
Analyse the role and purpose of human resource management in a selected service
industry with reference to Hilton Hotel Stratford........................................................4
How human resource management role contribute to the Hilton Stratford...............................5
Justify a human resources plan based on an analysis of supply and demand for a
selected service industry with reference to Hilton Hotel Stratford.............................7
Assess the current state of employment relations for the Hotel industry.................10
Discuss how employment law affects the management of human resources for the
Hilton Hotel as selected service industry business...................................................11
Analysis of the recruitment and selection policies and procedure in Hilton Stratford...............12
Discussion how job description and person specification can be matched for specific job in
Hilton Stratford............................................................................................................ 15
Comparison of selection process in Hilton Stratford with other tourism and hospitality
organization................................................................................................................ 15
Assessment of different selection process.......................................................................16
Conclusion................................................................................................................ 16
References and Bibliography....................................................................................18

Introduction
One of the most vital and complex duty for the human resource manager is to manage
human resource of the company. This report has critically described the key issues
associated with managing human resource. To clarify the report, the discussion and the
elucidation has been carried out on the function and the concept of the human resource
management, HR planning also has been argued in this document. On the other hand,
nature of employees’ relationship and it’s the practices carried out in Hilton hotel,
Stratford, UK are also discussed. In contrast, the recruitment processes, job description,
specifications that influenced the employee’s performance will also be debated in further
discussion and various types of selection procedures are also discussed in this report.
Background
Hilton Hotel Stratford is the one of the most common and famous name hotel
businesses. The main company is called Hilton. The Hilton Hotel Stratford hotel is very
famous as because its location is in suitable place for the tourists.(Hilton-global, 2013).
It is located a 20-minute drive from Birmingham International Airport, Hilton hotel is just
off M40 and Junction 15. The major competitors of Hilton Hotel Stratford in hotel
business market are Holiday Inn Brenod, Corinthia and from Sheraton Heathrow (Hilton-
Global, 2013).

Task 1
Analyse the role and purpose of human resource
management in a selected service industry with reference
to Hilton Hotel Stratford.
Human resource management is that process, where the development and progress of
the human resources of an organization can be done. On the other hand, to make sure
the development and progress of human resources some basic and primary activities
could be performed in human resource management. Those activities are like staffing of
human resources, train and motivate them, development and maintenance. All the roles
and purposes of Human resource management are written below-
Recruitment:
Hilton is one of the most versatile Hotels in Stratford. It is very vital that the
management of Hilton hotel make sure; all the staffing activities for Hilton Stratford
recruiting team recruits the qualified and experienced applicants, select them and
places them in proper position according to their experience, qualification and efficiency
(Freeman, 2001).
Training and Development
Training seems like a minor part of the whole development process of the employees.
But training is very vital for the employees of any company. Hilton Stratford provides
training to the employees on regularly basis to ensure that the employees become more
competent, enthusiastic and efficient. As a result, the employees can render best quality