Talent Management Strategy Analysis

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This assignment requires a critical analysis of talent management strategies, drawing from the provided academic sources such as Dries (2013), Gallardo-Gallardo et al. (2013), Meyers & van Woerkom (2014), Stahl et al. (2012), and Vaiman et al. (2012). Additionally, use the case study of Netflix's HR reinvention by McCord (2014) to evaluate how their talent management strategies have contributed to their organizational success.

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Human Resource Practice,
Leadership and Managing People

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Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Contemporary approach to human resource management and development as per UAE
environment.................................................................................................................................3
1.2 Identification of research evidence on employment and effective approached to human
resource and its critical evaluation..............................................................................................4
1.3 Identification of people management practices that have to positive organisational
outcomes.....................................................................................................................................5
TASK 2............................................................................................................................................6
2.1 Main theories of motivation, commitment and employee engagement and its impact on
organisation.................................................................................................................................6
2.2 Management practices used in organisation.........................................................................7
2.3 Positive impact of employee engagement in organisation context.......................................8
TASK 3............................................................................................................................................9
3.1 Evaluation of contemporary thinking what makes a leader..................................................9
3.2 Role of leadership and characteristics of effective leader...................................................10
3.3 Relevant and suitable leadership activities in Muepro Middle East FZE..........................11
TASK4...........................................................................................................................................11
4.1 Role of HR management and How HR and other managers impact productivity..............11
4.2 Need for professional and qualified HR practitioners.........................................................12
4.3 Critical evaluation of influence of HR policies on ethics and organisational culture.........13
CONCLUSION..............................................................................................................................13
REFERENCES................................................................................................................................1
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INTRODUCTION
Human resource in organisation means department which frame policies for staff
working there. Human resource in any organisation has most important role. In initial days HR
manager has limited task to perform such as selection and recruitment. These days placement of
employees is not easy task. This report is based on Muepro Middle east FZE company situated in
Dubai (UAE). This company have head quarter in Germany. Basically this company is related to
HVAC manufacturing and supply business (McDermott, Conway and Flood, 2013). This report
tells theories and approaches used by HR manger in current scenario and they impact external as
well internal environment. There are some motivational theory used for employees, roles and
characteristics of effective leader. There are various departments in organisation, role of HR
manger with these departments and how HR department affects productivity is also discussed. It
is also discussed that how change in culture of organisation affects HR policies.
TASK 1
1.1 Contemporary approach to human resource management and development as per UAE
environment
The various approaches that can be used by the management of Meupro Middle east FZE
company to develop human resource development are :
Instrumental HRM(Hard)
In this approach, the employee is treated as a resource in the business like a machinery.
Their main focus is one the manpower needs of the company so that functions can be
accomplished in an effective manner. They are also having a strong link with the corporate
business planning through which they try to assess that what are the resources that will be needed
by them and how will it be achieved (Renwick, Redman and Maguire, 2013).
ADVANTAGES :
Here the outcome is predictable
Employees can be easily replaced by the company
Decision making power is in the hands of managers
DISADVANTAGES:
Here, skills are not built in an appropriate manner
The employees are normally dis-satisfied and their morale is also low.
It is less
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Humanistic HRM(Soft)
In this approach, employees are treated as a most essential resource through which
company can get competitive advantage. Here, company tries to take good care of the employees
and makes sure that their needs are satisfied. So, in this main focus of management is on
satisfying the needs and wants of workers and fulfilling their cultural objectives as well (Stahl
and et. al., 2012).
They also concentrate on the requirement of integration of HR policies and policies with
the objectives of the company.
ADVANTAGES :
It helps in increasing creativity inside the organisation
They are keeping and maintaining skilled employees
DISADVANTAGES:
Much time taken in conference and discussion
Employees who are not skilled enough is also involved in decision making.
1.2 Identification of research evidence on employment and effective approached to human
resource and its critical evaluation
Research Evidence on Employment and approaches to HRM:
Here the discussion will be about “Internal Recruitment V/S External Recruitment”
From the research conducted, it has been analysed that if candidate is being hired from
within the organisation then it will be very beneficial as they will be having good knowledge
about the organisation which they can utilise in work they will be doing in future and can
understand their new role in the company in a better manner and more early from external
recruiters (Vaiman, Scullion and Collings, 2012). It is also determined that If employees will be
hired internally then it will be good for employee engagement also and if employees will be
satisfied then they will do word of mouth publicity of the company in the market which will help
in building goodwill of the company.
How Research evidence has affected management thinking and practice in UAE
It has been observed that this approach was being used by many UAE organisation and
also by government of UAE for its national employees. Here, they were introduced to various
types of training programs in all duration like short, medium and long term. Through these, they

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were being made more skilled and qualified so that they can perform activities in a more
structured manner.
Evaluation of the management thinking and practice in UAE
Management of Meupro Middle East FZE company has good an effective work by
choosing this research work as it was matching with the structure as well as sector of company.
1.3 Identification of people management practices that have to positive organisational outcomes
While applying modern HRM in the organisation, performance management is one of the
key objective that is required to considered. In the current scenario, there are various UAE
companies that are adopting new ways for managing performance of employees so that it can be
made sure that the goals of the organisation will be achieved or not (Goetsch and Davis, 2014).
Through this activity, there will be a clear difference between what is a goal and how what is a
process for achieving it and it is required to be done because at the employees should be able to
explain how they completed their activities or what are the reasons for not completing your work
and their answers should not be finished in Yes or No.
For example, 'Apple' is also measuring the performance of their employees but asking
them various question related to the work they are doing and not what they are doing.
Practices adopted by Meupro Middle East FZE company which are highly influenced by
research are :-
Earlier in training programmes, trainer explained various tasks which are to be done in a
particular situation but now they are also explaining why this task is required to be done
and why
They introduces various awards for employees that will be provided to them for their
innovative and creative work in the company.
Positive outcome arising from the practices :
The employees took part in the training programmes not because they were told but they
wanted to.
Employees were allowed to give their ideas and practices and if it will be selected and
applied then company will be have to give a percentage of their profit to that employee.
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TASK 2
2.1 Main theories of motivation, commitment and employee engagement and its impact on
organisation
Motivation of employees are most important thing in company. There are many issues
with employees but when manger handle their queries and provide best solution through
motivation, this will help in improvement of performance. Some employees motivate through
monetary source, while some motivate through non monetary source. So it is important for leader
to understand which source applies for which employee (Armstrong and Taylor, 2014).
There are various employees in Muepro Middle East FZE who gets satisfied through
Intrinsic or Extrinsic rewards. Intrinsic reward means employees gwet6s motivated through its
own act. While Extrinsic reward means they want recognition of their work by others. In Muepro
Middle East FZE, there are mainly two theories used to motivate employees. They are-
Maslow's Need Hierarchy theory
This theory is most effective and useful to motivate employees. This theory talks about
five levels of need that person have. Physiological need- This is very basic and common need of every employees. This
includes food, shelter, cloth need, for which person work. Safety need- every employees want security at his/ her working place and job security. Belongingness need- this need says that there must be good environment in organisation.
This means relation between peer member and co worker are good and friendly. Esteem need- this need is four I the hierarchy. This says that employees must be
recognised when his/ her performance is good. This makes them motivated to work in
positive direction.
Self actualisation need- this is last need which says that employee feel motivated when
they are promoted and trained (Barrow and Mosley, 2011).
McGregor's Theory X and Theory Y
This theory divides employees working in organisation in two groups. Theory X- this group includes people who do not like to work, so they avoid new duties
and responsibilities.
Theory Y- they are people who are eager to work and they enjoy new responsibilities.
Theory Evaluation relevance
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Maslow's Need Hierarchy
theory
This theory is beneficial as
there are levels of need. So it
is easy for manager to identify
that particular employees is at
which level. Disadvantage of
this theory is that this is time
consuming and every
employee has different
perception.
These days person working in
Muepro Middle East FZE of
UAE does not work only for
monetary benefits, so it is
important that HR manger has
to make good environment in
organisation. This will help in
proper communication
between superior and
subordinate.
McGregor's Theory X and
Theory Y
This is beneficial because with
this theory employees can
bifurcate employees in groups
and they can apply related
policies. In case of Theory X
they can apply carrot and stick
approach to make employees
working.
This theory will motivate
employees to perform well so
that they get promoted
otherwise there will be
pressure from top level
management.
2.2 Management practices used in organisation
Management has many duties to perform such as planning, organising, directing,
controlling,etc. So there function is basic and most important for future planning of business.
Management practices involves empowering staff, their training program, new schemes which
can be used to improve their performance, change in technology,etc. There are many theories of
management which help in smooth running of business (Bratton and Gold, 2017).
In Muepro Middle East FZE apply mainly two theories. They are-
Scientific Theory by Frederick w. Taylor
This theory works for the improvement of efficiency of company, this can be done by
motivating employees. This theory says that in initial days there was very less interaction

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between superior and subordinate. Employee's main aim is to get money and employer's focuses
on increase in productivity.
Human Relations Theory by Elton Mayo
This theory says that every person has different perception, so it is important for manger
to understand how candidate will react at his work place. There must be good relations among
different employees, so they will be energetic at their work place (Buller and McEvoy, 2012). It
theory says that if there is increase in production then employees will be motivated.
Management practices How theories are beneficial
Scientific Theory by Frederick w. Taylor In organisation main aim is to increase
production and reduction in time of
production, so it is beneficial. This theory
helps in simplifying job duties so that
employee's personal skill increases.
Human Relations Theory by Elton Mayo This theory is beneficial to adopt changes in
working style and then make interpretations.
This will provide chance to manger to know
how will employees perform. This will help to
improve working condition of organisation,
improvement in entertainment options.
2.3 Positive impact of employee engagement in organisation context
Employees engagement means employees interference in operations of business.
Employee feels motivated if they get chance to take part in decision of company. Employee will
get motivated and their morale get uplifted. Manager of company get new and innovative ideas
and leader can concentrate on other important issues. Increase in productivity- When employee get chance to take part in decision making of
company, they will work with full energy and this will give positive impact on business
(Donate and Guadamillas, 2011).
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Innovative ideas – Top level management has duty to perform decisions related to
business, but in case employees give their views so it will be beneficial for them to get
best options. Retention and recruitment- Employees turnover is big issue these days. If new employee
is appointed then there will be requirement of training , induction, etc. which is time and
cost consuming process. So through employee engagement employee will be motivated
and hence don't want to leave organisation.
Profitability- Profit is main motive of company, so it is important to motive employee to
give their best (Dries, 2013). Employee and organisation has different goals and
objective, through employee engagement manager came to know about worker's
mindset and they can direct them to achieve organisational target so that their personal
goal can be achieved. Top level management can attach employee's personal goal with
organisational targets.
TASK 3
3.1 Evaluation of contemporary thinking what makes a leader
Leader is most important component in administration to make employees work
effectively and efficiency. This will help in achievement of organisational goals and objective.
There is requirement of various characteristics and qualities to become effective leader. There
are many roles and duties which has to be performed by them.
Benefits of good leader in organisation Improved business surroundings- Leader is the person who communicate with its team
mates and solve their problems. It is important to know what problems are faced by
personnel in accepting new techniques. Increased awareness about diversity in workforce- There are many employees working in
company so it is important to know what are their sentiments and perception. In
organisation it is important to respect emotions of other person so that they feel
comfortable to be part of team. This can be done through good leader (Gallardo-Gallardo,
Dries and González-Cruz, 2013).
Feeling of confidence in teammates- It is important for manager to make its employees
confident at work place, this will help to improve their performance and it is beneficial
for organisation also.
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Role of leader
In today's era, role of manager is increasing and complex. It is important that manger has
to analyse external and internal factors and afterwards frame policies. Main duty of leader is to
motivate employees to give their best. It is important for leader to provide direction to personnel
in case of changes taking place. If employee does not want to accept changes then manger has to
analyse problem and provide them assistance. Every worker has different ability so manger has
to analysis it and then deliver specific task (Goetsch and Davis, 2014).
Qualities in leader
There are many qualities that are required in manger or leader at workplace. Some of
them are as under- Communication skill- Manager has to communicate between subordinate and superior. It
is important to deliver correct information so that there is no confusion among activities. Positive attitude- It is important for leader to be positive in ever situation so that they can
motivate personnel to achieve targets in best possible way.
Creativity- There are many new things happen in society. Leader has to analyse them and
apply to operations in appropriate manner.
3.2 Role of leadership and characteristics of effective leader
In Muepro Middle East FZE, leader of sales and marketing plays important role in
growth of sales in company. They contact to different departments and then generate features of
product. They provide guidance to mangers of various units for achieving targets (Hotho and
Champion, 2011). Leader works as- Team builder: There are many tasks associated with organisation, which can be perform
by employees working under different teams. It is task of manager to form teams
according to need of responsibility. Thinker: There are many decisions taken by manager but it is important to adopt best
alternative. So there is requirement to think and analyse all the alternatives.
Decision maker: Decision making is most important responsibility of manager. In case
decision is work performance of employees also vein.
Role of leader Positive points Negative points
Team builder In teams there will be
employees of same
Some times due to personal
issues employees does not

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characteristic and hence it will
improve quality of work.
want to work in team.
Thinker Thinking process will
emphasis on proper
implementation of techniques.
There are chances that much
thinking will may lead to
increase in time to perform,
task. In case of difference in
thinking of manager and
subordinates then this will be
situation of conflict.
Decision maker Decision making is positive
for company, it is important to
provide with information.
This will be negative in case
there is need of frequent
decision.
3.3 Relevant and suitable leadership activities in Muepro Middle East FZE
Following skills are needed in leader of Muepro Middle East FZE
DELEGATION SKILL
The main task of manager is to perform task and it is important to assign duties as per
skills of employee. There can be improvement in skills through training program. Manager has to
give duties so that employees feel responsible and perform task efficiently. To provide smooth
working to employees there will be some authority accordingly. In case of training requirement it
must be provided through internal source. This source is cheap and easily available (Kerzner and
Kerzner, 2017).
COMMUNICATION SKILL
There must be important role of manager in playing role and tell importance of it so that
employees are aware that every position in organisation is important and in case of good
performance by employee then it must be recognised by manger, this will help in motivating
employees to perform well.
TASK4
4.1 Role of HR management and How HR and other managers impact productivity
Role of Human Resource Management
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Human Resource Management means to know problems facing by manpower working in
company. In Muepro Middle East FZE there is important role of HR department to frame good
policies for employees so that they will be motivated and in case any issue it must be solved.
There are chances that employees are not satisfied with their workplace so corrective measures
must be take (Love and Singh, 2011). This will increase their efficiency and improves qualities
of product. HR department performs responsibility of performance appraisal which help in
providing promotions to employees.
Functions Relationship with HR manger
Finance manager There is need of personnel in accounts department then
finance manager has to contact to HR department. HR
manger can also ask for required qualification in
candidates.
IT manager There is software used in HR department to keep record of
employees, so in case of any problem there is requirement
of IT personnel to resolve.
Marketing manger In case of any issue related to employees in marketing
department then it is important for marketing manager to
talk with HR department. In case of need of medicines then
also marketing people contact to HR manager.
4.2 Need for professional and qualified HR practitioners
HR personnel are most important and it is important to say that their knowledge is
essential in order to compete in current world. When HR personnel are highly qualified then only
they can make employees aware about what can happen in best way. There are many duties and
roles which has to played by this department such as training, entertainment activities, etc. They
must possesses knowledge related to law so that they can deliver it to personnel a the time of
new recruitment. These days placing employees is not easy task there are many source through
which this can be done best alternative must be opted (McCord, 2014). When candidates is
placed in Muepro Middle East FZE there must be orientation, induction, training,etc. which has
to be performed by HR manager.
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COMMITMENT BUILDING- In Muepro Middle East FZE there is requirement to
commit task and achieve them, this is more effective when HR manager emphasis on
performance of workers.
BUILDING TOGETHER- Team work will help in improvement of quality of workers. It
is helpful in creating good relations among employees.
WORKING TOGETHER- There is requirement of managers in every department, they
monitor employees to work together. This will help in getting knowledge to all workers
how to perform task (Meyers and van Woerkom, 2014).
4.3 Critical evaluation of influence of HR policies on ethics and organisational culture
These days as the environment change there is change in culture of company, so it is
important to changes policies related to employees. There are positive as well as negative effects
on employees performance due to change in policies.
HR practices Influence on ethics
Fun at work place In Muepro Middle East FZE this change is
liked by employees. As this will make
employees to work with full energy after
having fun. Once in a year there must be
entertainment activities such as movie,
games,etc. This will help in performing duties
more effectively.
Two shifts in a day This change will help to improve productivity
of company but there will dissatisfaction
among employees, which may laed to
reduction their efficiency.
CONCLUSION
From the above discussion it is clear that HR has to play vital role in organisation. It is
important to apply different and complex task to make employees motivated. In this report we
studied different types of motivational theories. It is clear with this report that it is essential to
analyse the requirement of learning program. There is important role of manager to deliver

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information regarding change in plans and policies. There is requirement to motivate employees
to work under different techniques as it will fruitful for organisation performance and employee's
personal skill. HR manger has to take care of requirements of different departments such as IT,
marketing,etc. This will help in creating good environment in organisation, which will ultimately
help in increase in goodwill of organisation. For growth of organisation it is important that
manager have to be professionally qualified regarding external and internal changes. It is clear
with above discussion that role of HR manager has been changing these days.
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REFERENCES
Books and Journals:
Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
Barrow, S. and Mosley, R., 2011. The employer brand: Bringing the best of brand management
to people at work. John Wiley & Sons.
Bratton, J. and Gold, J., 2017. Human resource management: theory and practice. Palgrave.
Buller, P.F. and McEvoy, G. M., 2012. Strategy, human resource management and performance:
Sharpening line of sight. Human resource management review. 22(1). pp.43-56.
Donate, M.J. and Guadamillas, F., 2011. Organizational factors to support knowledge
management and innovation. Journal of knowledge management. 15(6). pp.890-914.
Dries, N., 2013. The psychology of talent management: A review and research agenda. Human
Resource Management Review. 23(4). pp.272-285.
Gallardo-Gallardo, E., Dries, N. and González-Cruz, T. F., 2013. What is the meaning of
‘talent’in the world of work?. Human Resource Management Review. 23(4). pp.290-
300.
Goetsch, D. L. and Davis, S. B., 2014. Quality management for organizational excellence. Upper
Saddle River, NJ: pearson.
Hotho, S. and Champion, K., 2011. Small businesses in the new creative industries: innovation
as a people management challenge. Management Decision. 49(1). pp.29-54.
Kerzner, H. and Kerzner, H. R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Love, L.F. and Singh, P., 2011. Workplace branding: Leveraging human resources management
practices for competitive advantage through “Best Employer” surveys. Journal of
Business and Psychology. 26(2). p.175.
McCord, P., 2014. How netflix reinvented HR. Harvard Business Review. 92(1). pp.70-76.
McDermott, A. M., Conway, E., and Flood, P. C., 2013. Promoting effective psychological
contracts through leadership: The missing link between HR strategy and performance.
Human Resource Management. 52(2). pp.289-310.
Meyers, M. C. and van Woerkom, M., 2014. The influence of underlying philosophies on talent
management: Theory, implications for practice, and research agenda. Journal of World
Business. 49(2). pp.192-203.
Renwick, D. W., Redman, T. and Maguire, S., 2013. Green human resource management: A
review and research agenda. International Journal of Management Reviews. 15(1). pp.1-
14.
Stahl, G., and et. al., 2012. Six principles of effective global talent management. Sloan
Management Review. 53(2). pp.25-42.
Vaiman, V., Scullion, H. and Collings, D., 2012. Talent management decision making.
Management Decision. 50(5). pp.925-941.
Online
The role of operations manager. 2018. [Online]. Available
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