Identification of the Functional Areas in Brooklands
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Added on 2020-10-23
Identification of the Functional Areas in Brooklands
Added on 2020-10-23
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TABLE OF CONTENTSINTRODUCTION...........................................................................................................................3TASK ..............................................................................................................................................31. Identification of functional areas of Bookland hotel and its hierarchy of management. 32. Communication is central to leadership and management ..............................................43. Identification of current drivers of globalisation ..............................................................54. Comparison of two leadership style . ...............................................................................7CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONA business can be referred to as economic system where products or services areexchanged for money. It is basically a occupation where sales and purchase of goods as well asservices are done in order to make profit. The main aim of establishing business is to earnprofit. Business can also be considered to be as an enterprise facilitating trade practices in orderto earn revenue.The report will have focus on identification of the functional areas in Brooklandscompany. It is basically a UK based company which offers accommodation and food services tocustomers. Study emphasizes on analysing the significance of communication in context ofleadership and management. It will also highlight the current drivers of globalisation. TASK 1. Identification of functional areas of Bookland hotel and its hierarchy of management. Bookland is UK based small medium enterprise in UK. An organisation offersaccommodation and food services to customers. Business entity consists of team of highlyskilled and talented workforce. Brooklands hotel is among the top ten small medium enterprisesin UK. The manager in an enterprise is highly supportive and all the team members are highlymotivated. In context of Bookland hotel, employees has plenty of opportunity to foster theirprofessional growth. Line manager in an enterprise directly appreciate workers for making theirsignificant contribution in accomplishment of business objectives (Burke, 2018.). The mission ofan enterprise is to fulfil the expectation of their team member and also to provide quality servicesto their customers. Vision of an enterprise is to achieve leading position in an industry.Management in an enterprise provide equal treatment to business owners, team members,shareholders and customers. Bookland is among the companies which has high level ofengagement. There are number of organisational structure. The structure of companies basicallydependents of the size as well as nature of business. Different types of organisational structureare hierarchical structure, matrix structure (Weerakit and Beeton, 2018. ). Line organisationalstructure, divisional , network structure, team based organisational structure. In context ofBrook land hotel, an enterprise has functional divisional structure. Bookland firm consists offew functional division which are mainly responsible for performing the different tasks. Incontext of Brookland have only few functional areas these are lobby, meeting room , pool and
dining areas which can be utilised for different purpose. The different types of functional areasin Brooklands hotels are : Human resource management : The human resource department in Brookland hotel is mainlyresponsible for managing people and other business activities. In addition to this, main duty ofHuman resource department in the Bookland hotel is to recruit highly skilled and talentedworkforce. They are responsible for developing policies, regulations and for providing trainingto workers. Performance management and salary processing is also the core tasks of Humanresource manager. Marketing: It is the functional division in Brookland which is mainly responsible forpromoting goods or services offered by an organisation. They are mainly responsible forensuring that goods are being delivered to customers at right time. It is the duty of marketingdepartment in Brookland company to collect the information related to the customers needs andprovide the same to an enterprise (Koo, Kim and Kang, 2018.).Food and beverage service department : The food and service department in Brookland hotelis mainly responsible for delivery the food services to customers on their desks.Food production department : It is the functional division in Brookland hotel which is mainlyresponsible for preparing the food for guests. Finance and accounts department : Role of accounts functional division in Brookland hotelis to prepare the financial report and record the all business transactions on routine basis. It isthe duty of finance department to arrange the funds that are needed in order to fulfil therequirements of different business operations.Housekeeping department: It is the functional unit in Brookland hotel whose duty is tomanage the guest rooms and to make sure the cleanliness at public areas.Front office department: This functional division in Brookland hotel is mainly responsible forwelcoming guest and for providing them with information about the goods or services whichare offered by an organisation.2. Communication is central to leadership and management Communication is central to leadership and management as it assist leaders as well asmanager in motivating the team members to increase their participation in business activitiesand to make their significant contribution in accomplishment of desired business objectives. It isthe communication which is considered to be as central to complete management procedure. An
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