Hospitality Industry: Essential Skills and Career Opportunities

Hospitality industry

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY..............................................................................................................................1
ESSENTIAL SKILLS.................................................................................................................1
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Hospitality industry is a vast category of field with in the service industry, which
involves lodging, food and drink service, event planning, theme parks and transportation. It also
includes hotels, restaurants and bars. The role of hospitality industry base for a long history and
development in the field of hospitality provision. They are on the move for reason of necessity,
leisure, lavish or luxury. Hospitality is a major factor in every vacation and business trip, and is
thus important to individual consumers and to business concern. Hospitality industry its about
give services in ethical manner or in luxurious way. Hospitality skills includes working in a
customer facing atmosphere. In order to succeed in this industry, it ensure that guest are
constantly entertained and having a precious time. Without care in the nation, so remember in
hospitality, guest is god of hotel and they are always right. This report includes opened a brand
new hotel which is Grand Inn and what kind of hospitality skills is require from overall
perception(Andrades and Dimanche, 2019).
MAIN BODY
ESSENTIAL SKILLS
Hospitality skills help to make others feel at ease and provide excellent consumer service
in all circumstances. To get success in hotel industry, employee have a strong set of soft skills
and quality to learn any technical skills that implement on particular workforce. Even though are
in jobs which are not focused on serving guest, hospitality skills, can impart to a positive
organisation culture, which allow to persuade clients and helps in business relationship.
Hospitality skills are all of the behaviours, tools and knowledge which allow service industry
professionals to build a positive relationship between guest and the organisation. Having
hospitality skills allows positive interpersonal communications with others and organise the
functions to help fulfil other needs(Hight, Gajjar and Okumus, 2019). Hospitality skills are
important qualification of working at a front desk, guest services department, restaurant, spa,
hotel and other places where visitors expect to have their requirements taken care of.
Working with an hotel industry can be highly rewarding. Not only basis of guest help on daily
basis. There are generous opportunities for career patterned advance. Every career path
obliviously has it ups and down. So there is skills which is necessary in the hospitality industry
and such as:
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