Importance of Information Technology (Pdf)

INFORMATION
TECHNOLOGY

Table of Contents
INTRODUCTION...........................................................................................................................1
ASSESSMENT 1.............................................................................................................................1
Covered in PPT...........................................................................................................................1
ASSESSMENT 2.............................................................................................................................1
TASK 4............................................................................................................................................1
Role Of Information Technology (IT) in success of Four Seasons............................................1
Ethical and Social Issues regarding the use of technology in Service Industry..........................3
Differentiation between various networking technologies.........................................................4
Benefits and Drawbacks of Four Seasons investing in Information Technology.......................5
CONCLUSION ...............................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
Information technology is that branch of business environment which undertakes all the
aspects of computing like software, hardware, telecommunication and other infrastructure which
helps in creating, processing, securing and exchanging electronic information. It deals with all
the factors that results in transmittal of data and systems that help firms facilitate
communications. The following presentation is about the importance of information technology
which covers classification of computers and their applications in the real world. It also covers
the importance of Internet for individuals as well as for business organisations. The use of
Information and Communication Technology as well as transformation of social media has also
been mentioned in the presentation.
ASSESSMENT 1
Covered in PPT
ASSESSMENT 2
TASK 4
Information Technology has wide impacts on industries within the business environment.
However, its impact could clearly be evaluated in service industry. There has been a vast use of
various IT software in hotels and restaurants which have enhanced their service quality and
better management (Chase, 2016). It also helps these firms to be competent and drive off
competition which is necessary for their long term sustainability. As per the scenario, the
organisation chosen for the purpose is Four Seasons Hotel London, which is one of the most
popular hotels in terms of service as well as comfort. Following are the aspects of how
information technology is influencing the firm.
Role Of Information Technology (IT) in success of Four Seasons
There is a very crucial role of IT in the success of Four Seasons. It could be used to
enhance the functioning of the department which could ensure its success in the long term. IT in Marketing: Success or failure of a hospitality industry heavily depends on how the
firm market its services in the public. Information Technology could play a vital role
towards enhancing the marketing facet of the company. Four seasons could use effective
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