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(Doc) Introduction to Management: Imperial Hotel

   

Added on  2020-11-12

9 Pages2543 Words140 Views
Introduction to Management

Table of ContentsINTRODUCTION...........................................................................................................................1ANALYSIS THE PROBLEM.........................................................................................................1Management theory ....................................................................................................................2Procedure of effective management of problem ........................................................................3Resolution of problem ................................................................................................................4CONCLUSION ...............................................................................................................................5REFERENCES ...............................................................................................................................6

INTRODUCTIONManagement is the most essential part of any of organization. It is required to run thebusiness successfully. Effective management is the key stone with success of companies.Administration is the procedure of problem solving for accomplishing goals and objectives oforganization through efficient utilize of scares resources in changing environment. It is an art ofacquiring belongings done through and with the people in formally organized team(Christopher,Laasch and Roberts, 2016).There are three thoughts like work management, monitoring ofemployees and functions of company. The purpose of impressive management is to improvework culture and human behaviour in the workplace. Management involves actions of settingapproaches of firm and arranging efforts of its workers. Through application of availableresources such as financial, natural, practical application and manpower. It determines asalteration of the resources into utilization and controlling them in the organization. Furthermore, this study is based on Imperial hotel. It is international branded chain ofhotels in the 4 star market that operates 25 hotels in the UK. Hotel is situated in heart ofLondon's West End which provides for global business and tourist guests who have expectedhigh standards of services. Hotel provides many facilities such as 500 bedrooms, conferences,bars and restaurant, leisure centre with swimming pool. In the hotel, 450 staff which includes300 full-time and part-time, outside contractors and 6 Heads of Departments. This report willanalysis the problems within organization. It will explain management theory for problem andkey resolution of these troubles in the business. ANALYSIS THE PROBLEMImperial hotel is the international branded chain of hotels in 4 star market. They mainlyprovide international business and tourists guests who have expected high standard of services.But recent time, hotel faces many problems such as poor guest satisfaction, ineffective leadershipand management, poor monitor and control of procedure, ineffectual team work of back officeand front office, negative work culture etc(Hislop, Bosua and Helms, 2018). In this context,company needs to solution for problem of negative culture among staff with high levels of sicklevel and poor attendance in the workplace. In addition to that, they are released that many issuesregrading this issues such as long working hours, part-time jobs staff are female and familycommitments, high turnover of supervisory staff etc. For solving this problem, they followdifferent ways or techniques in the business. 1

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