IT Management Issues in E-Learning Platform

This business report focuses on the incorporation of a new E learning platform from scratch for a highly successful college. It discusses the integration of social media, identification of tools and applications required to provide customer support, enrolment & time-tabling system, and integration of a virtual assistant service into the platform.

IT MANAGEMENT ISSUES
IT management issues
Name of the Student
Name of the University
Author Note

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Executive Summary
The foremost purpose of this business report is to focus on the different aspects of
an educational platform which is to be incorporated in a successful college. The
resources used in this projects are very much complicated and will take much
amount of time for designing and development. The effectiveness and usability of the
tabling system and the virtual assistant system are discussed in this report with great
importance. The report will help us to know about the use of each modules of a
learning application. The advantages of using the social in the E-Learning platform is
also stated in this paper, along with that this business report all the tools and
application which will be incorporated in platform are discussed in details in this
paper. The purpose of each tools are stated with each module which help in
understanding the business objective of this platform. All the training materials and
assessment processes, admission procedure, managing the different profiles of each
student as well as the operations requirement can be effectively managed with the
help of this educational platform.

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Table of Contents
Executive Summary......................................................................................................1
Introduction...................................................................................................................3
Integration of social media into the E-Learning platform..............................................3
Identification of Tools and Applications required to provide Customer Support..........5
Enrolment & Time-Tabling System...............................................................................7
Integration of a Virtual Assistant Service into the Platform..........................................8
Conclusion..................................................................................................................10
Reference...................................................................................................................11

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Introduction
The main purpose of this business report is to focus on the incorporation of a
new E learning platform from scratch for a highly successful college. The report will
be focusing on the training assessment processes and the related features which are
essential for the new educational platform. The business report will be focusing on
the integration of the social media into the new educational platform. This business
report will be highlighting on the identification of the tools and applications which will
be used to provide support to all the concerned clients of the new system (Sobaih et
al., 2016). The report will also be highlighting the importance of enrolment and time
tabling system. The effectiveness of the virtual assistant service in the new
educational platform is also stated in the paper.
Integration of social media into the E-Learning platform
This unit of the business report will be focusing on the integration of the social
media in the educational learning platform. The extensive growth and development
in the field of Information Technology has led to the growth of the new strategies by
which institutions can increase their business reach in the market and
implementation of these strategies always prove to be hugely successful for the
institution. Social media is a very powerful tools which are used by different business
organization for business purposes (Clark & Mayer, 2016). The integration of the
social media can be very much effective for all the internal and external stakeholders
of the educational platform such as the students well as for the teachers (Huda et al.,
2018). Social media can be integrated into the new educational system by the
developers as it will bring more clarity to the educational platform and also improve

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the involvement of the students in the educational courses and improve their
educational and technical abilities (Urh, Vukovic & Jereb, 2015). The social media
can have a positive impact on all the users of the new educational platform by
creating a sense of collaboration for different types of projects. Social media can also
be successfully used to improve the communication skill of the students (Pulido,
Villamil & Tarazona, 2017). Any kinds of essential data and information can be
successfully transmitted with the use of the social media. From the point of view of
the college authorities the social media platform integrated into the new educational
platform can be successfully used by both the teaching and non-teaching staff of the
college authority (Ban et al., 2017). New ways of teaching can be introduced into the
education system with the use of the social media platforms.
The development in the IT departments have given rise to different types of
social media platforms such as Linkedln, Twitter, Pinterest, Youtube and Facebook
(Boticki et al., 2015). All these social media platforms can be effectively used in the
new educational platforms. The application of the social media platforms can be
useful for both the teachers as well as the students as they can present their point of
view about any topic related to their educational courses.
The groups created in social media can be used by all the group members for
exchange of vital information which will help the entire student fraternity of the
college. The integration of the social media with this educational platform will not be
having any kinds of issues related to the API as most of the global social media
problems not do have any kinds of compatibility issues (Balakrishnan, Liew &
Pourgholaminejad, 2015). The expertise of the different stakeholders of the
educational institution can be acknowledged with the help of these social media

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platforms. The mission and vision of the college authorities which is to make the
educational platforms on of the most used platform will be successful with the
integration of the social media platforms. New concepts can be easily incorporated
with the use of the social media platform (Popescu, 2014). The process of
incorporating all the existing learning modules in the new system will be conducted
smoothly with greater importance to the protection of data. The different types of
classifications of the educational platform such as the courses, students, resources,
facilities can be successfully incorporated with the use of this new system. The
application of the social media platforms can be also be used by the college
authorities for different types of purposes such as the promotional purposes and
social purposes (Manca & Ranieri, 2016). The ideas and specifications of the
different topics which are supposed to be taught in the educational videos can be
effectively understood by the students with the help of the latest techniques used in
the social media platforms.
Identification of Tools and Applications required to provide
Customer Support
The new online educational platform will be very much appealing to its
concerned users. The different types of tools are applications which will be
incorporated in to the platform are discussed in this unit of the business report. As
instructed by the management authorities that there will be no financial problem
related to the development of the educational platform (Alwagait, Shahzad & Alim,
2015). Huge amount of resources and applications will be included in the educational
systems. The tools and applications which will be included in different modules of the

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system will be helping the authorities to a significant extent. The quality of service
provided to the users of the online educational system will be very high and would
set a standard for the other educational institutions as well. The time frame of the
project will make it easier for the developers of the system to incorporate certain
management systems into the new educational platform as some of the integration
processes takes a huge amount of time.
Different types of cloud based tools will be incorporated on to the system as
they will enhance the protection of the data as well as the reputation of the college.
Better learning environment can be created with the application of the portal for
educational content and the CPD platform. Different types of productivity applications
will be incorporated into the system similar to Microsoft Office 365 (Wilson, 2014).
Online sharing medium will be their between each of the stakeholders of the portal.
Virtual learning environment will be implemented in the portal for the purpose of
effective online such as Google Classroom (Steyn, 2014). The portal will be having a
separate mathematical tools for commutation of the complex mathematical
calculations which will be used by both students and teachers according to the
requirements. Video sharing tool such as the Youtube will be developed for this
platform and integrated with the educational purpose so that it is easier for the
student. A blogging platform will be incorporated into the educational platform with
the help of word press.
Online presentations can be created in the portal with the use if the advanced
presentation tools which will be incorporated into the systems and those
presentations can be shared in different types of social media platforms so that
maximum user can access the data and learn from it (Parker & Bennett, 2015). The

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micro blogging applications such as the twitter will be incorporated into the system
along with image sharing tools such as Instagram can be effectively used in the
portal. The tools and applications will be working based on the two major panel
modules of the platform. The two panels will be the user panel and the admin panel
and all the backend functionalities will be managed from those modules. Flexibility of
teachers will be enhanced with the use of the cloud based applications in the E-
Learning platforms.
Enrolment & Time-Tabling System
The developments in the field of Information Technology have led to the
growth and development of different types of time tabling system which are used
effectively across all the major online educational institutions. The time tabling
system which will be incorporated into the educational platform will be its most
exquisite specifications. Huge amount of time and resource will be used for the
designing and the development of this open source platform. The user friendliness of
this system will be its one of the most major feat. The system will be a server client
application with a very beautiful user interface attracting more students are it is
implemented into the platform. The time tabling system will be managed from the
admin panel of the system and will be helping the users for different types of
activities. The structure of the educational courses can be managed with the help of
this platform independent system.
The database used for this system will be designed by using MySQL. All the
rules and regulations of the universities can be understood and followed with the use
of this time tabling system. It will help to perform complex tasks such as time tabling

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about different course of each years in a matter of seconds, even the data which are
stored and retrieved from this system will ensure reliability. The examination time
table for the students, event management schemes, educational and social calendar,
list of defaulters and other types of essential activities which can have a direct
negative effect on the growth and development of the online educational system can
be easily accessed with the help of this time tabling system. All the major
documentation issue of the educational learning platforms will be minimized with the
incorporation of this kind of open source system. This system can also be used by
the non-teaching users of the educations institution such as the maintenance
department who can keep a track of their services to the college authorities even in
the admission steps this system can be highly used. Interactive changes in the rules
and regulations of the college have a negative impact on the system as it provides
more accuracy and security than the primitive old conventional systems.
The connection between the web server and constraint solver can be
identified with the help of this system. There will a filter section in this time tabling
system which will be used by the users to know about the details of each process
stored in the tabling systems. The parameters of the filter will be having features
such as subjects, course number and details and searching techniques can be
applied in order to get the required data and information. Time pattern of different
aspects of the E-Learning can be effectively managed with the help of this tabling
system. The graph and other procedures are effectively used in this system which
will help the users to get a pictorial description of their required search. The
enrolment and time tabling system will have a search engine based which will enable

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the users of the system to get access to any kind of information related to the
educational documents.
Integration of a Virtual Assistant Service into the Platform
The transmission of the existing educational documents from the conventional
method to the latest e learning platform will be very much efficient if a virtual
assistant service program can be added to the platform (Ajao et al. 2018). The
addition of this new service should be incorporated in such a way that it do not have
any compatibility issues. The current business environment can be significantly
improved with the application of the virtual assistant service (Abdelhamid, Ayoub &
Alhawiti 2015). All the learning documents and videos will be effectively understood
by the students due to its major specification such as different difficulty levels of a
same topic so that most of the student of the educational institution can be helped
with the help of the virtual system. Step by step easy learning techniques can be
used in the platform compatible with the online virtual systems. Virtual assistant
service of the new platform will also help the student to get aware of the market
conditions based on their areas of expertise.
Growth and development of career can be enhanced with the application of
the virtual assistant system. The virtual assistant system will be helping all the users
of the new educational portal in mitigating all the possible complexities during their
entire college life. The benefits provided by the virtual assistant service will deal with
all the external stakeholder of the college such as the internet service providers of
the college campus and the maintenance related service persons (Bania & Duarah,
2018). The rules and regulation of the college campus can be examined with this

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system, and it will also guide the top level management to know if any kinds of
changes are required into the system or not. All the threats and challenges related to
the online educational courses can be managed with the help of the virtual assistant
systems. The strategic partners can be assessed with the help of this advanced
system apart from guiding the student according to their needs and requirements
(Nategh et al., 2016). The marketing tools and strategies of the college can also be
evaluated with the help of this system.
Conclusion
From the above business report, it can be concluded that the incorporation of
a new e learning platform will hugely benefit this college. It will be helping both the
college authority as well as the students. The different types of tools and applications
used in this platform with different types of specifications will be helping all the
internal and external stakeholders of the college. The report also guides the readers
about the effectiveness of the virtual assistant systems. The benefits of the time
tabling system are also recommended in this business report which will be helping
the readers to know about its application in the E-Learning system.

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Reference
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