Key Security Concerns on Working from Home: A Case Study on Wilko

This research paper aims to identify the key security concerns on working from home, with a case study on Wilko. It discusses the impact and challenges of these concerns and recommends strategies to address them. The paper includes a literature review, research methodology, data interpretation, and conclusion with recommendations. The research questions focus on the concepts, impact, and challenges of key security concerns on working from home. The paper uses qualitative research methods, including thematic analysis and questionnaires, to collect and analyze data. The research finds that key security concerns on working from home include using personal devices for work, ignoring basic physical security practices in public places, email scams, cybercrime, and data crime. The impact of these concerns on organizations includes reduced security, increased cyber security risks, and inadequate backup and recovery systems. The challenges of key security concerns on working from home include inadequate knowledge and skills, inadequate backup and recovery systems, and inadequate data protection. The paper recommends strategies such as developing software and applications to control risk and ensure data safety and security, creating email websites and cloud computing exercises, and implementing effective security application approaches.

Unit 13 Computing Research
Project

TABLE OF CONTENTS
CHAPTER 1 : INTRODUCTION...................................................................................................3
Background..................................................................................................................................3
Aim..............................................................................................................................................3
Objective......................................................................................................................................3
Research question........................................................................................................................3
Rationale......................................................................................................................................3
CHAPTER 2 : LITERATURE REVIEW......................................................................................4
Theme 1: Concept of key security concerns on working from home..........................................4
Theme 2: the impact of key security concerns on working from home at organization.............5
Theme 3: The challenges of the key security concerns on working from home.........................5
CHAPTER 3 : RESEARCH METHODOLOGY............................................................................6
Research design...........................................................................................................................6
Research approaches....................................................................................................................7
Research philosophies.................................................................................................................7
Data collection.............................................................................................................................7
Data analysis................................................................................................................................7
Sampling......................................................................................................................................8
Reliability and validity................................................................................................................8
Ethics consideration.....................................................................................................................8
CHAPTER 4 : DATA INTERPRETATION...................................................................................8
CHAPTER 5 : CONCLUSION AND RECOMMENDATION....................................................16
Conclusion.................................................................................................................................16
Recommendation.......................................................................................................................17
REFERENCES................................................................................................................................1
APPENDIX......................................................................................................................................2

CHAPTER 1 : INTRODUCTION
The key security concerns on working from home which have taken the huge place at
organization. Business planning continuity which means that they are being allowed various
ways to protect customer sensitive data while allowing for their location flexibility. Along with
this creative and persistent hackers that can exploit the companies with keeping the best security
practices and cyber security policies (Etheridge, Tang and Wang, 2020). This could keep
organization for knowing about how their employee are working and make sure for having their
flexibly timing.
Background
Wilko is the retail chain which sells home ware and household goods, cleaning products,
textiles, health and beauty lines products. The company keep their employee with having flexible
working and make sure for having their proper estimation about growth and developments. The
organization have taken the huge place at market and this could keep their employee for
working. Along with this could also make sure for having their second store was opened and
total nine stores the organization have opened.
Aim
"To identify the key security concerns on working from home : A case study on Wilko"
Objective
 To develop the understanding in the concepts of the key security concerns on working
from home.
 To assess the impact of key security concerns on working from home at organization.
 To discuss challenges of the key security concerns on working from home at Wilko.
 To recommend the strategies of key security concerns on working from home
Research question
 What is the concepts of the key security concerns on WFH ?
 What are the impact of key security concerns on working from home at organization ?
 What are the challenges of key security concerns on working from home at Wilko?
Rationale
The main aim for selected topic was to discuss about how the organization that have
taken place with remote working towards their employee (Anderson and Kelliher, 2020). Along
with the importance of WFH for the employee and organization for their business and also

keeping resources to be save. While having such things this must be also important for knowing
about various challenges and impacts over having the remote working. The main purpose also
about showing how the working from home is being important at present due to having the
pandemic. Apart from this also examine about how the organization that could provide them
with having health and safety enhance and keep them for working.
CHAPTER 2 : LITERATURE REVIEW
Theme 1: Concept of key security concerns on working from home.
According to Esentürk, (2020) essential to develop software and application which helps
to control risk and data should be safe and secure because it influence and share data of
organization at wide level. After pandemic situation working from is essential and it’s the only
aspect which generate and develop country’s economy condition stability but, multiple security
concern are essential for effective development and management of work from issues because
employees not have clear and proper idea about how to handle software because individual
employee not uses overall software and computer, technological set-up at home. Security
concerns on working from home are Using Personal Devices for Work, Ignoring Basic Physical
Security Practices in Public Places, Email Scams, cyber crime, data crime and many more.
As per the view of Tseng and et.al., (2020) working from home is best way because it
reduce complexity in behavior of people and provides knowledge about how to handle multiple
task without experts knowledge. Consideration and application of technological software makes
work more effective and it develop knowledge about multiple things which is not gain before
when employee do their work in organization. It’s very obvious thing when employees perform
and do their job at home they don’t have exact knowledge about how to do every work with
proper security. And software expansion inn personal tool is not and easier concept and it
influence organization performance and their securities as well. So consideration and idea about
thi9s term make sure that company and organization create their own email websites and cloud
computing exercise to makes data secure and safe. And its very easier to develop on the basis of
recent market trend.
Blundell and et.al., (2020) stated security concerns are multiple for work from home, data
will not secure because when employees not do their work in organization camera so
consideration and idea about this aspect its easier process that organization implement some
application for data disclose and data corruption activity. Development of this activities makes

data should safe and secure which means work from home is easier, as an example is one
company collect data throughout the individual site then multiple software and website hacker
easily identify the other organization activity what they done and what they wants from this and
why they collect data.
Theme 2: the impact of key security concerns on working from home at organization.
As per the view of Chigada and Madzinga, (2021) other company activities well revel in
market it will directly influence overall organization performance and multiple companies can
easier understanding their activities throughout the application and knowledge about other
organization activities and which software they use to generate revenue, without security
company data will easily corrupt because one side technology increase and the other hand it
highly influence and generate crimes. Then overall activities and programs will directly affects
on performance of organization.
According to Seo and et.al., (2021) work from home increases cyber security risks,
software hackers tired to employees make mistakes, higher risk, crime experts generates software
which directly useful for collect data. On the basis of situation its essential but it impacts on
performance of manager a swell which makes and develop passwords for security of their
website, the major reason of generate crime that hackers takes security passwords and corrupt
data and provide data to other company because of money, so fraud activity also influence by
this term Knowledge and idea about these aspect company organization has to develop higher
concern in security otherwise it highly affects on multiple business performance and after they
don’t have suitable option for how to survives in market because of down reputation.
Theme 3: The challenges of the key security concerns on working from home.
Jnr, Nweke and Al-Sharafi, (2021) stated working from home generate and influence
multiple challenge like normal computer not have clear functions it has various which impacts
and generate throughout the send email to another. Organization operation activity affected by
work from home and pandemic situation and they explain five major security issues with
working remotely. It reduces security because individual can easily share their ideas review
about company new activity in market which is not useful or beneficial concept. Tracking
assessment which easier to collect other company assets and their values towards with
organization.

Evaluation and identification of multiple challenges is difficult to control within in
pandemic situation. Inadequate backup and recovery system is activity where hackers and cyber
crime experts evaluate an identify password of security which means its not only influence
performance of big size of organization it also influence performance of small business as well.
Application of general data protection regulation, it provides information and idea that company
faces security challenges so they have experts team which have great knowledge and idea about
how to protect data with identification and consideration of multiple aspects.
According to Klimburg-Witjes and Wentland, (2021) consideration and identification of
multiple issues and problems faces organization from security expansion in work from home
activity where its not essential that every individual has proper identification and knowledge
about how to protect company data with safety and security but application of software like
cloud computing makes work more safe and secure and without virus. So on the basis of research
and identification about technical effective security application approaches is best tool for
generates better solutions. Internet and data security is mainly made by application of different
technique which is useful for resolve complex with proper hygiene expansion in services and
activities.
Remote employees that they control risk with identification and development of security
and safety of data. Covid-19 situation suddenly comes in the world and not every any individual
know that pandemic changes people life. Multiple organization takes initiative not multiple thus,
every individual company consider to develop and implement technological advancement in
their services which makes data security but when employee not have clear and essential idea
about how to implement and remote safety in working from home activity.
CHAPTER 3 : RESEARCH METHODOLOGY
Research design
Research means the consideration that must be used regarding to the study for having the
specific concern about the problem while by using the proper methods of the research methods.
In addition there are the two types of research such as Qualitative and Quantitative methods.
Qualitative methods means the data which have been collected or gathered from the open-ended
questions or conversation with the selected people in the research (Herath and Herath, 2020).
Quantitative research means deals with the number along with the measureable methods. In this

research, scholar have selected the qualitative methods for gathering or collecting information
with using questionnaire or observation methods.
Research approaches
Research approaches means the it is part of any scientific study which has the regardless
of any research area for the given topic. Here, this are mainly two types such as Deductive and
Inductive approaches. Deductive approaches means the conclusion that have been used for better
true and generalising, Inductive research means the information have been collected from the
themes and while by having the patterns that might be the conceptual framework for the research
(Fletcher and Griffiths, 2020). As scholar have selected inductive methods, through which this
could be more easer for collection of sources and keep their conceptual framework.
Research philosophies
Research philosophy basically deals with the sources, development of knowledge and
that could also keep the nature for dealing with the research for having the relevant topic
research. Basically this of two types such as Positivism and Interpretivism. Where Positivism
means the data have been collected from the highly structured along with the large samples and
measurement that can be used while by using proper methods. Interpretivism means the data
have been collected from the small sample and investigating from the qualitative research
methods for having the proper collection of the data. While scholar have selected the
Interpretivism methods through which small sampling size of data have been collected.
Data collection
Data collection is the process of collecting the information from the measuring, analyzing
for the research while by using the standard techniques. In addition, Primary methods means the
data have been collected from the first reference and also make sure about that the data have not
been used by any other scholar. Secondary collection from the various authors, books and
journals for having the proper collection of data in the research and the things that have been
collected from the relevant websites (Wilcha, 2020). While scholar have selected the primary
and secondary for making research. Through which literature review and questionnaire that have
been conducted and keep about proper ethics.
Data analysis
Data analysis is the process of transforming, cleaning and modelling the data which have
been discovered while by using the information in making the proper decision. This could have

the main purpose of the information from the data and giving the proper decision that might be
based on the data that have been collected by the scholar. This is only examining our past or
future and settling on choices dependent on it (Parker, Horowitz and Minkin, 2020). For that, we
accumulate recollections of our past or dreams of our future. While the scholar have collected or
gathered information through using thematic analysis and make sure for having better collection
of data.
Sampling
It means the sample that have collected from the large size of population for having the
right chosen the people In this scholar have selected the random sampling methods through
which it come to know about that scholar have selected the 30 employee who are working as
work from home of the organization for fulfilling the questionnaires. This must be important for
knowing about how the process for collection or gathering that have been done.
Reliability and validity
Reliability and validity must be important while through the research sources or data
have been collected from the relevant websites and also makes sure about the data have been
valid. In this scholar have also use the various methods and techniques for making the proper
research and also not taken the sources from the irrelevant websites. While this could be also
important for knowing about how the researcher have make sure for having the collection of
data. This could be also important for knowing about how the researcher have collected the
sources.
Ethics consideration
This could be having the research must be done through using the valid sources for which
that have been attached at the end of research. In which the employee has filled the respondents
and make sure about the various things which might be important (Izumi and et.al., 2020). The
data have been collected while by using past 5 year data and make sure about the various sources
that have been collected from the positive way. The customer views have been taken from the
right things and make the proper collection of data which might be also important for knowing
about how the research will help the in having the such types of research.
CHAPTER 4 : DATA INTERPRETATION
Theme 1
How satisfied are you with the frequency of Respondents

communication from leadership?
Satisfied 12
Strongly satisfied 5
Dissatisfied 7
Strongly dissatisfied 6
Total 30
Interpretation
From the above graph it had been seems that, high of the employee are being satisfied
with the better communication from the leadership of organization. While out of 30 respondents,
12 think about satisfied from the communication about their work towards the leadership through
which they can keep their main focus on work. 5 of employee think about strongly satisfied that
with communication from the leadership and this could work from them at organization. 7 think
about dissatisfied with frequency of communication from leadership how usually they do not
some of the proper communication among work from home employee. 6 of the employee are
strongly dissatisfied because, they think about manage work cannot be done properly and how
communication from leadership that was not proper among them at work.
Theme 2
What communication channels work best for
you at work from home?
Respondents
Emails 12
Social media 5
Phone calls 7
Video conferencing 6

Total 30
Interpretation
From the above graph it had been seems that, various methods that have been used by the
organization towards their employee at work from home. Out of 30 respondents, 12 think about
while communication that can make through having emails. While this could easy convent for
the employee and make sure about the privacy through which that could be more easier for the
organization. 7 of the employee think about through using phone calls that could easier for
making communication work best for their work from home employee. While having such things
the work that could be done and manage many more works. 5 employee think about social media
can be easy ways for communication through which the organization can messages them and
manage their work. 6 think about video conferencing that be convent for the employee and make
sure for having easily communication that could be important for employee and many other
organization people.
Theme 3
Do you have all the equipment and remote
tools you need to complete your work to your
usual ability?
Respondents
Yes 14
No 16
Total 30

Interpretation
From the above graph, mainly employee are not satisfy with the all equipments and
remote tools that are being used by the organization for the employee. As out of 30 respondents,
14 are agree with those tools and equipments that are being provided by their organization at
work from home. 16 think about not all tools and equipments that are not being provided by the
organization for their employee. While having such things this could make their employee as de-
motivated and this could must be important for them for working bout their organization.
Theme 4
What can leadership do to keep support your
work while you work from home at
organization?
Respondents
Encourage a healthy work life 12
Adopt the art of trusting management 10
Unveil happiness at work 8
Total 30
Interpretation

From the above graph, encouraging healthy work life balance that could make their
leadership to keep support from work and keeping their organization for working. While out of
30 respondents, 12 think about that encouraging health work life balance that could keep
leadership with having better support and keep their work motivate about measuring their
system. 10 think adopt the art of trusting management that the work that could be complete on
time and manage their work. 8 think about unveil happiness at work that could be required by
leadership through having the support from leadership. Apart from this work from home
employee they are being taking some of the leadership supportive and this must be essential for
them.
Theme 5
What security controls do you currently deploy
to secure remote work-home office scenarios?
Respondents
Firewalls 12
Anti-virus/anti malware 8
Multi factor authentication 10
Total 30
Interpretation
From the above graph it had been seem that, security controls that could currently deploy
to secure about remote work from office scenarios. Out of 30 respondents, 12 think about
firewalls that could keep their security controls about the companies privacy and that must be
important for them. While 8 think about that how anti-virus/anti malware through which they can
easily work and manage their working system. Along with this security remote which must be
important for them while working at work from home. 10 think about that multi factor
authentication which must be important and make sure for having their estimation about how

usually this could work for them. As well as having their security control over through which
they can work and keeping them for knowing about how usually they can work for their
organization.
Theme 6
What kind of application does the organization
used by remote worker and make their
concerned with security perspective?
Respondents
Messaging 12
Social media 5
Company websites 7
Web application 6
Total 30
Interpretation
From the above graph, that various kind of application for the organization used by remote
worker and make their concerned about security perspective. Out of 30 respondents, 12 think
about that messaging which help them for knowing about how work and remote worker cam
keep their security for their organization. While 5 of employee think about that social media
must be important for the security that could keep them for working and make sure for their
working system. As 7 of them think about company websites that could keep remote work and
make their high concerned about how usually the work that could be privacy about details for the
organization. 6 think about that how the web application that could might be more important for
security and this might be helpful for them and make sure for having their more effective
concepts.
Theme 7

Do the organization keep the same of level
toward security control and data management
for company?
Respondents
Yes 17
No 13
Total 30
Interpretation
From the above graph it had been seems that, the organization keep them same for the
level towards their security control and managing their data management for the company. Out
of 30 respondents, 17 think about that organization keep their proper security and make sure for
having their effective concepts and this might be important for them. While having such things
this could keep their organization for working with their remote working and keeping their
employee with keeping customer satisfaction. 13 employee think about no, organization do not
keep their level towards security for their remote working and keep their working system to be
manage without having their working managing.
Theme 8
Are you facing any primary issues concerned
with making connection remotely at
organization?
Respondents
Yes 20
No 10
Total 30

Interpretation
From the above this could be seems that many of the employee is facing issues which are
concerned with making connection through remote working at organization. While 20 of the
employee think about that they are needed to keep their communication and connection among
them and make sure for having their effective concepts. Apart from this could be important for
them about various goals and objective. This could keep them for working and remote working
as facing issues for which making connection through using something about their various
working. 10 think about that no primary issues concerned for their remote working employee and
keeping them for working with many new concepts.
Theme 9
Do you have healthy life balance and work
while working at home?
Respondents
Yes 10
No 20
Total 30

Interpretation
This have been seems that, many of the employee, who are working as remote working
for their organization are being not satisfied with their life balance and work. Out of 30
employee, 10 think that while working at home they are facing huge issues and this can led them
with stress and many other problems. As according to them, the author have also discuss that due
to having work from home many of the people have causes diseases and getting more stress due
to their life balance and work for the organization. 10 employee think about that, they are OK
with those terms and make sure for having their highly impacted and maintained with their life
balance and work of the organization.
Theme 10
Do you have all those equipment needed to
fulfil your role to some of the usual standards?
Respondents
Yes 16
No 14
Total 30
Interpretation
From the above graph this have been seems that, out of 30 employee, 16 think about that
all those equipment are being provided to them through which they are highly satisfied and keep
them for working. As 14 think about that not more equipment or any other tools are being
required for them. This must be important for them while by providing the tools for those
employee who are working from home.
Theme 11
Any strategies/recommendation for the work from home or remote working for the organization?

Interpretation
Thought and recognizable proof of different issues and issues faces association from
security extension in telecommute movement where its not fundamental that each individual has
legitimate ID and information concerning how to ensure organization information with wellbeing
and security however utilization of programming like distributed computing makes work more
free from any danger and without infection. So based on examination and distinguishing proof
with regards to specialized powerful security application approaches is best apparatus for
produces better arrangements. Web and information security is essentially made by use of
various procedure which is helpful for resolve complex with legitimate cleanliness extension in
administrations and exercises. Telecommuting produce and impact numerous test like ordinary
PC not have clear capacities it has different which impacts and create all through the send email
to another. Association activity movement influenced by telecommute and pandemic
circumstance and they clarify five significant security issues with working distantly.
Theme 12
Do you wants work from home after pandemic from the organization? Suggest.
Interpretation
Telecommute increments digital protection hazards, programming programmers tired to
workers commit errors, specialists creates programming which straightforwardly helpful for
gather information. Based on circumstance its fundamental yet it impacts on execution of
supervisor a swell which makes and foster passwords for security of their site, the significant
explanation of produce wrongdoing that programmers takes security passwords and degenerate
information and give information to other organization as a result of cash, so extortion action
likewise impact by this term knowledge and thought regarding these angle organization
association needs to foster higher worry in security in any case it profoundly influences on
numerous business execution and after they don't have appropriate choice for how to makes due
in market in view of down standing. Security concerns are various for telecommute, information
won't get in light of the fact that when representatives not manage their job in association camera
so thought and thought regarding this viewpoint its simpler cycle that association carry out some
application for information uncover and information debasement action.

CHAPTER 5 : CONCLUSION AND RECOMMENDATION
Conclusion
From the above research it had been concluded that, work from home or remote worker
which play the effective role and also keep their organization for working with some effective
manner. While aim, objective and rationale that states about the importance and main purpose for
making the research. Along with this must be important for making research through which the
concepts that can be easily identify. As literature review through which the author have given
their various thoughts or ideas which might be important and that could be essential for knowing
about at work from home concepts. While in research methodology, how and what types of
methods that have been shown in research. Apart from this, what research that could play the
role for knowing about those methods which are being important. In data interpretation as
various questionnaire that have been framed, in which employee have taken participants and this
might be important for them in knowing about some general things.
Recommendation
This could be suggested that, the remote worker which could make the proper use of
digital security through which they can easily make their work manage. While having such
things the organization can easily get some of the benefits. As organization should also provide
people with VPN access and should check how they have been sufficient seats to provide some
of the protection across their employee. Along with provision security protection, that means
virus, firewalls, device encryption should be all at their place. While having such tools and
equipment this could make their work more easier. Run password audit, while the organization
that must be required for having password about their work. As well as this could also help them
for knowing about how basically this could work from them and also make sure about security
policy.

REFERENCES
Books and journals
Anderson, D. and Kelliher, C., 2020. Enforced remote working and the work-life interface
during lockdown. Gender in Management: An International Journal.
Benedi Lahuerta, S. and Iusmen, I., 2021. EU nationals’ vulnerability in the context of Brexit:
the case of Polish nationals. Journal of Ethnic and Migration Studies. 47(1). pp.284-306.
Blundell, R., and et.al., 2020. COVID‐19 and Inequalities. Fiscal studies. 41(2). pp.291-319.
Chigada, J. and Madzinga, R., 2021. Cyberattacks and threats during COVID-19: A systematic
literature review. South African Journal of Information Management. 23(1). pp.1-11.
Esentürk, O. K., 2020. Parents’ perceptions on physical activity for their children with autism
spectrum disorders during the novel Coronavirus outbreak. International Journal of
Developmental Disabilities, pp.1-12.
Etheridge, B., Tang, L. and Wang, Y., 2020. Worker productivity during lockdown and working
from home: Evidence from self-reports. Covid Economics. 52. pp.118-151.
Fletcher, G. and Griffiths, M., 2020. Digital transformation during a lockdown. International
Journal of Information Management. 55. p.102185.
Herath, T. and Herath, H.S., 2020. Coping with the new normal imposed by the COVID-19
pandemic: Lessons for technology management and governance. Information Systems
Management. 37(4). pp.277-283.
Izumi, T. and et.al., 2020. Managing and responding to pandemics in higher educational
institutions: initial learning from COVID-19. International Journal of Disaster
Resilience in the Built Environment.
Jnr, B. A., Nweke, L. O. and Al-Sharafi, M. A., 2021. Applying software-defined networking to
support telemedicine health consultation during and post Covid-19 era. Health and
technology. 11(2). pp.395-403.
Klimburg-Witjes, N. and Wentland, A., 2021. Hacking humans? Social Engineering and the
construction of the “deficient user” in cybersecurity discourses. Science, Technology, &
Human Values. p.0162243921992844.
Parker, K., Horowitz, J.M. and Minkin, R., 2020. How the coronavirus outbreak has—and hasn’t
—changed the way Americans work. Pew Research Center.
Seo, H., and et.al., 2021. Informal Technology Education for Women Transitioning from
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Politicization and its Limits. JCMS: Journal of Common Market Studies. 59(1). pp.126-
142.
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APPENDIX
1. How satisfied are you with the frequency of communication from leadership?
 Satisfied
 Strongly satisfied
 Dissatisfied
 Strongly dissatisfied
2. What communication channels work best for you at work from home?
 Emails
 Social media
 Phone calls
 Video conferencing
3. Do you have all the equipment and remote tools you need to complete your work to your
usual ability?
 Yes
 No
4. What can leadership do to keep support your work while you work from home at
organization?
 Encourage a healthy work life
 Adopt the art of trusting management
 Unveil happiness at work
5. What security controls do you currently deploy to secure remote work-home office
scenarios?
 Firewalls
 Anti-virus/anti malware
 Multi factor authentication
6. What kind of application does the organization used by remote worker and make their
concerned with security perspective?
 Messaging
 Social media
 Company websites
 Web application
2

7. Do the organization keep the same of level toward security control and data management
for company?
 Yes
 No
8. Are you facing any primary issues concerned with making connection remotely at
organization?
 Yes
 No
9. Do you have healthy life balance and work while working at home?
 Yes
 No
10. Do you have all those equipment needed to fulfil your role to some of the usual
standards?
 Yes
 No
11. Any strategies/recommendation for the work from home or remote working for the
organization?
12. Do you wants work from home after pandemic from the organization? Suggest.
3

4