Knowledge & Change Management

TASK 1
(GROUP WORK)

OVERVIEW ON CLOUD COMPUTING SERVICE
MODELS AND PLATFORMS
Cloud computing can be explained as a most effective
platform used by most of the firms nowadays. It mainly
requires to have a internet connection. It can also be define
as a centralized system on which companies can store any
type of information over the cloud network. Moreover, it
also provides on demand access to a share pool computing
services. It also helps in supporting the enterprise resource
system by the way of using various cloud computing
models such as CRM, ERP etc.

DIFFERENT MODELS ARE
AS FOLLOWS:
Infrastructure as a Service (IaaS)
It is known as a first and foremost important layer of cloud computing
model. It is the best model by which various operating systems can be
managed in a more effective way. Under this technique, service provider
plays a most important role as he is the one who managers various tasks
on the basis of its storage capacity. In addition to this, the whole
processing system and its speed depends on the capacity of system. It is
essential to maintain the processing system in case of requiring
additional data space. Moreover, this tool can be explained as a most
effective tool through which ROI risks of the company can be easily
reduced.

Platform as a services (paas)
This is the second layer of cloud service model under
which vendor need to manage the whole data. It is the
best model through which company can easily
streamline all their business operations.

Software as a service (SaaS)
It is the third layer of cloud computing model in which all
the business operations run on the cloud. High end
services and information can be maintained on the basis
of cloud. Further, it can be determine that all the data is
managed in more effective manner if a vendor is already
having proper knowledge of these systems. This system
have assured the compatibility and easier collaboration
between employees. Some of the most common tools are
e-mail etc.

REFERENCES
 Petkovic, I., 2010. CRM in the cloud. Intelligent Systems and
Informatics (SISY), International Symposium. IEEE.
Sosinsky, B., 2010. Cloud computing bible. John Wiley & Sons.
 Galliers, R. D. and Leidner, D. E., 2014. Strategic information
management: challenges and strategies in managing information
systems. Routledge.
 Holtshouse, D. K., 2013. Information technology for knowledge
management. Springer Science & Business Media.

THANKS