BSBWOR502 Assignment on Lead and Manage Team Effectiveness

Running Head: LEAD AND MANAGE TEAM EFFECTIVENESS 0
Lead and Manage Team
Effectiveness
Student Details

Lead and Manage Team Effectiveness 1
Assessment Task 1
Activity 1: Use of leadership techniques and strategies at JKL Industries to
facilitate team cohesion and work outcomes
It is the responsibility of a leader for aligning the focus of the team members to
achieve the goals. At JKL Industries team leaders and managers uses planning and
organising skills, communication and consultation skills, training skills, and conflict
resolution skills to get the best from their teams. A team is not formed only by a
group of people but appropriate knowledge, defined goals, and joint accountability
makes a team. To facilitate the work outcomes at the JKL industries feedback and
consultation methods are used. These methods include scheduled meetings, shared
computer network spaces, bulletin boards, blogs, text messaging, and social media.
Encouraging and fostering shared understanding of purpose, roles and
responsibilities
Team leaders at the JKL industries are the link between management and its
employees. Team leaders help employees in understanding the goals of the
organization and how they should behave in the workplace. Team leaders help team
members in completing the tasks effectively and in maintaining their performance.
Identifying and resolving problems
It is the responsibility of the team leader to identify the issues that are decreasing the
performance of the team and provide appropriate solutions for the performance
improvement. Poor performances have number of negative impacts on the team as
well as on individual. Hence, performance decrement is resolved as quickly as
possible. Following steps need to be taken for performance handling:
Gather information about poor performance.

Lead and Manage Team Effectiveness 2
Discuss the issue with the relevant team member.
Create a performance improvement plan.
Follow up the plan that it is implemented properly.
Providing feedback to encourage, value and reward others
It is important to provide feedback to the team members in order to get people on
track. It is the most powerful tool in assisting people to know about their
performance. At JKL Industries team leaders provide feedback to the team members
time to time that acts as an energy booster and motivation for them. Feedback helps
in enriching ones self-knowledge. It creates platform for open communication as
people need not to guess the behaviour of the leaders and the organization and it also
saves time on explaining our behaviour.
Modelling desired behaviour and practices
Before modelling the desired behaviour, team leaders must be aware of the abilities,
skills, competencies, and the knowledge of team members. It helps in maintaining
the alignment between the ability of team and team competencies to meet the goals.
Competencies of team members differ from one another and each member has
specific competencies. Having knowledge of competencies of team member’s helps
the leader in assigning them desired task that matches with their abilities.
Activity 2:
Develop policies and procedures to ensure team members take responsibility for
own work and assist others to undertake required roles and responsibilities
Sometimes employees duck responsibilities due to various reasons and this causes
them fail in their jobs as well as resist them to grow as individuals. Signs that show
employees are shrinking their responsibilities include less interest in the work and