Lead and Manage Team Effectiveness

Lead and Manage Team
Effectiveness

Table of Contents
MAIN BODY...................................................................................................................................3
Q1) Explain the actions the leader could take at each stage of group development..............3
Q2) Describe the importance of establishing team and individual purpose with team members
................................................................................................................................................3
Q3) Describe the steps you would take in creating and implementing a team charter..........4
Q4) Differences between Lead and Lag Key Performance Indicators...................................4
Q5) Summarise the process of proactive performance planning............................................5
Q6) Describe reactive performing planning...........................................................................5
Q7) Identify 3 ways you as a leader can support your team towards performance................5
Q8) Explain the difference between intrinsic and extrinsic motivators.................................6
Q9) Provide three benefits of including your team in decision-making processes................6
Q10) a) Explain the method of consensus decision- making.................................................7
b) Provide two pros and two cons of utilising this method....................................................7
c) Outline two techniques you can implement to ensure consensus is reached in a timely
manner....................................................................................................................................8
Q11) Describe the impact team dynamics have on the performance of the team..................8
Q12) Explain the process for assessing team dynamic in order to improve the effectiveness of
the team..................................................................................................................................9
Q13) Three common causes of conflict within teams............................................................9
Q14) Identify two ways you can resolve work issues with your team members...................9
Q15) Steps to be taken to resolve the issues given in the case.............................................10
Q16) Two techniques that can be employed to establish open and efficient communication10
Q17) Explain the information needs of stakeholders hierarchically....................................11
REFERENCES..............................................................................................................................12

MAIN BODY
Q1) Explain the actions the leader could take at each stage of group development
Leaders plays crucial role in influencing the others which motivate them and contributes in
improving their performance. By adopting a leadership style the leaders guides the people in the
group throughout the developmental stages so that an efficient team can be developed. The
actions that can be taken by the leaders in different stages of group development:
Forming: In this stage the leaders adopts directing style of leadership. Due to this all the roles
and responsibilities of the team members are allocated to them by personally interacting with
them.
Storming: The leaders adopt coaching style as in this stage they provide guidance to the people
so that they chances of the conflicts, tension in the group can be reduced.
Norming: In this stage, understanding among the people is developed due to which the leaders
have to act as collaborator where they have to motivate and encourage them to perform better.
Performing: The leaders have to focus upon creating vision among the team members as in this
stage they themselves efficiently manage their work (Aga, 2016).
Adjourning: In this stage the leaders facilitate value reinvention and experience reflection which
suggests the team members to stay in touch with each other even after the completion of the
project.
Q2) Describe the importance of establishing team and individual purpose with team members
The importance of establishing team is that with this the ability of undertaking any task,
planning for any activity, problem solving and decision making capabilities can be increased.
Along with this solutions can be identified for the complex problems with collective actions and
suggestions. All the team members have their purpose of building a team that can collectively be
achieved in a team is team are formulated for shared goals and visions with collective
responsibility of the outcome. The individual purpose motivates a member to contribute to the
team so that their individual purpose can also be served. For example: I asked my subordinates to
gather data about the clients within their territory and for serving this purpose the subordinated
formulated team and divided areas as per their convenience with which they can serve their
purpose (Woodcock, 2017).

Q3) Describe the steps you would take in creating and implementing a team charter
The steps that are included in formulating and implementing a team charter are given below:
 The background of the team leader and other people associated with the task that the
team has to perform will be analysed along with the stakeholders need and expectations,
individual expectations etc.
 The next step is determinations of the mission and vision objectives which includes the
principles to guide the teams, interim deadlines of the project and drafting the mission
statement (Bens, 2017).
 Then the roles and responsibilities of the people will be identified and a matrix will be
created that will define who is responsible, accountable, consulted and to be informed.
 After this the budget and the resources will be identified for the teams.
 Once all these are identified then the methods for internal checks, reviews and balances
will be identified which will help in measuring the effectiveness of the project.
 Lastly, various methods will be defined with the help of which the performance of the
team members will be assessed and evaluated.
All the steps will be communicated to all the team members so that they can efficiently
perform their roles and responsibilities as defined in the charter.
Q4) Differences between Lead and Lag Key Performance Indicators
Basis Lead Key performance Indicator Lag Key performance Indicator
Meaning Lead KPI is those which measure the
performance before starting of the
process with the help of particular
pattern or trend. With the help of this
the businesses measures the trends
and changes in future which enables
them to manage them efficiently
(Wang, Kim and Lee, 2016).
While the lag KPI measures the
performance after the business has
follow any pattern or trend. It is used
for long term trend analysis and to
determine how efficiently the
process can be managed by the
organisation.
Example Percentage of the labours wearing
helmets on the construction site is a
leading safety indicator.
Number of accidents actually taken
place on the construction site is a
lagging safety indicator.