Leadership Across Organization - Incident Report and Risk Analysis

Running head: LEADERSHIP ACROSS ORAGANIZATION 1
Leadership across organization
Student’s name
Professor’s name
Institutional Affiliation
Date
First name Surname BSBMGT605 Task 1

LEADERSHIP ACROSS ORGANIZATION 2
1. DETAILS OF PERSON MAKING REPORT
Name:_______________________________________________________________
Position:_______________________________________Job Title:_______________
2. DETAILS OF INCIDENT
Date:______________________________________ Time:_________________
Location:_____________________________________________________________
Describe what happened and how: The incidence occurred on Wednesday when one of the
clients fell and broke her wrist. The client had decided to use the emergency door since the
exit door was already blocked by the boxes of paper. The client got helped by one of the
agents who handled the exit door after hearing the call for help. The agent had no idea of
what had happened and ended up criticizing the client's high heels. This made the client feel
humiliated and felt a need to sue the company. The client was later taken to women's
hospital by the Ambulance.
SUGGEST CORRECTIVE ACTIONS
First name Surname BSBMGT605 Task 2

LEADERSHIP ACROSS ORGANIZATION 3
The Australian hardware management should be able to identify the potential opportunities
and threats and manage them. For instance, the oily substance noted by the member of the staff
on the stairwell.
3 Details of witnesses
Name: _________________________________ Job title: ______________________
Name: _________________________________ Job title: ______________________
Name: _________________________________ Job title: ______________________
Sign: __________________________________ Date: _________________________
First name Surname BSBMGT605 Task 3

LEADERSHIP ACROSS ORGANIZATION 4
Injury report
Status:  Employee  Contractor  Other
Outcome:  Near miss  Injury
1. DETAILS OF INJURED PERSON
Name:___________________________ Phone: (H) (W)
Address:____________________________________Sex:  M  F
___________________________________________ Date of birth:______________
Job Title:_____________________________________________________________
Start time:______________________________________ am  pm
Work arrangement:  Casual  Full-time  Part-time  Other
2. DETAILS OF INCIDENT
Date:_________________________________ Time:______________________
Location:_____________________________________________________________
Describe what happened and how
The client fell and broke the wrist. The agent who went to help the client did not know what had
happened and criticized the client's high heel. This led to the humiliation of the client resulting
in mental trauma. The fall could have produced due to the odor and oily substance that was on
the stairwell. The incidence was reported verbally to the manager who did not take any action.
3 Details of witnesses
First name Surname BSBMGT605 Task 4

LEADERSHIP ACROSS ORGANIZATION 5
Name: ___________________________ Phone: (H) ____________ (W)___________
Address: _____________________________________________________________
4. DETAILS OF INJURY
Nature of injury: sprain
Cause of injury: fall
Location on body: The wrist on the forearm
5. TREATMENT ADMINISTERED
First aid given  Yes  No
First aider name:_______________________________________________________
Treatment:___________________________________________________________
Referred to:___________________________________________________________
SECTIONS 6–9 MUST BE COMPLETED BY EMPLOYER
6. DID THE INJURED PERSON STOP WORK?
 Yes  No If yes, state date:__________________ Time:____________
Outcome:
 Treated by doctor  Hospitalised  Workers compensation claim
 Returned to normal work  Alternative duties 
Rehabilitation
7. INCIDENT INVESTIGATION (comments to include causal factors):
First name Surname BSBMGT605 Task 5

LEADERSHIP ACROSS ORGANIZATION 6
The incidence occurred due to the following factors the ignorance. The member of staff who
noted the oily substance on the stairwell could inform the manager inform of written
communication.
Poor communication. The management failed to identify the possible risks which could help in
taking appropriate actions to prevent any accident for both employees and the customers.
This is in accordance to the Australian Hardware risk management plan.
It states that the essential indicators for any risk should be pointed out, monitored closely and
the action to be taken where possible by all the members of staff.
8. RISK ASSESSMENT
Likelihood of recurrence:________________________________________________
Severity of outcome:___________________________________________________
Level of risk:_________________________________________________________
9. ACTIONS TO PREVENT RECURRENCE
Action By whom By when Date completed
First name Surname BSBMGT605 Task 6