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Leadership And Management For Service doc

   

Added on  2021-02-19

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Leadership And Management For Service

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1. ..........................................................................................................................................1TASK 2............................................................................................................................................1TASK 3............................................................................................................................................1P5. Asses current management and leadership ‘hard’ and ‘soft’ skills providing evidence fromspecific service sector examples.............................................................................................1P6 Importance of Technology oriented..................................................................................3P7 Comparison the service sector change management system.............................................4CONCLUSION................................................................................................................................5REFERENCES................................................................................................................................6

INTRODUCTIONLeadership and management services are useful to individual's success and that of anorganisation. It is also important for all organisation and it will help to manage all businessactivities and encourage to employees in reference to complete task (Martin and Learmonth,2012). In any company management plays important role and complete task in systematicprocess like planning, directing, organising, staffing and controlling. Without management andleadership can not run properly for long period of time. As management point of view set goalsfor an organisation and as leadership motivate to employees to achieve organisational goals. Tounderstand the concept of the report selected organisation is Wa Pila hotel that provides differenttype variety of services in hospitality industry. The presented report focus on classicalmanagement theory, types of organisational culture, current and future management andleadership skills that help to run a business. TASK 1. Covered in PPTTASK 2.Covered in Brochure.TASK 3.P5. Asses current management and leadership ‘hard’ and ‘soft’ skills providing evidence fromspecific service sector examples.It is essential for the employees to have skills of management as well as leadership whichcan help to attain objectives in effective manner. There are defined various type of skills whereconsist of hard and soft skills - Problem solving skills – The particular skill consider as the main skill of leaders which isconnected to critical situation and need to solve with specific creativity and mindset. If this skillcan not have any person so it will be difficult to maintain every thing. Such as manager of WAPila have the skill of problem solving that can help to arrange all business activities as per therequirement(Belias and Koustelios, 2014). 1

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