Leadership in the Service Sector

Leadership and Management for
service

Table of Contents
• Introduction
• P1 Different types of approaches to management and leadership styles within the service sector.
• P2 Access and review the role of a leader and leadership as well as management style in the
organization.
• P3 Review the management and leadership style within the organization
• Conclusion
• References

Leadership in past
Leadership qualities, skills and theories has evolved with time in other words nature of leadership
has evolved with time. Initially there were no leadership theories. Initially it was defined based on
the process, goal that is needed to be accomplished.

Leadership in present
Today there are various kinds of leadership theories, skills and styles that are used by the leaders. Each
leadership style and theory has its own use and is used as per the situation. Today there are various
approaches to study and understand leadership. These leadership styles and theories influence other in
different way. These styles and theories are used according to the challenges that are faced by the
organizations or their employees.