This report evaluates the significance of leadership and management in organizational performance, with a focus on TESCO. It includes a comparison of leadership and management, key performance metrics, and organizational leadership and management performance.
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Leadership Evaluation Report 1
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Table of Content INTRODUCTION................................................................................................................4 MAIN BODY........................................................................................................................4 Comparison and analysis of leadership and management.....................................................4 Key performance metrics of organisational sector or market or industry..............................7 Organisational leadership and management performance......................................................7 CONCLUSION......................................................................................................................8 REFERENCES.......................................................................................................................10 2
Executive Summary The overall report is all about the leadership and management and the significance of leadership at the organisational level. The report basically consist of management and leadership of the organisation in order to classify into appropriate manner. The report also consist of the impact of management and leadership in context to the overall performance. Moreover, the report will over discussion about the metrics of organisational sector, industry or market and also about management performance and organisational leadership as well. The major analysis is only the two parameters of an organisation which is leadership and management. 3
INTRODUCTION Leadership basically refers to the ability ofgroup of individuals or an individual gor influencing and guiding the other membersor followers of an organisation. It is basically the ind of action for leading an organisation or a group of people as well. A leader is someone who provide clear purpose and clear direction as well. Leadershipis that parameter which serves various functions for the crucialachievement of a company and the most most significant role of a leader is to give vision to the company.Leadership is verysignificant at the level of organisationwhichsupportintothecontextof directingorganisationalresourcesfor the achievement and efficiency of goals as well.For the success of an organisation,a leader has to lead the team or direct the team members into effective manner through providing them a vision which needs to be achieved within a set period of time(Al-Zubaidy and MS., 2015).For an effective leader it is very important to give the purpose into accurate manner so that team membercanunderstanditintoappropriatemanner.TESCOorganisationistakeninto consideration in the present report.TESCO Plc is basically theBritish groceries at multiational level which is a retailer as general merchandise that is based in Welwyn Garden City, England. TESCO is the ninth largeston the world wide basis according to the revenue andlargest retailer on the third positionin the overall world which is measured by gross revenues.The report basically consist ofthe management and leadership of the organisation in order to classify into appropriate manner.The report also consist ofimpact of management and leadership in context to the overall performance. Moreover, the report will over discussion about the metrics of organisationalsector,industryormarketandalsoaboutmanagementperformanceand organisational leadership as well. MAIN BODY Comparison and analysis of leadership and management Leadership is basicallythe motivating art of the group of people for achieving the goals according to set period of time.It is basically about directing colleagues and workers with a strategy in order to meet out the organisational requirements. Leadership is the act where they help themselves in order to do the things into right manner and also about mapping out where the individual requires to go to win as a team or an organisation. 4
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There are certain skills of leadership which makes the leadership more stronger and independent as well which includes willingness to learn, perseverance, selflessness, honesty, decisiveness, trust and integrity(Brewer and et.al., 2019).Management is basically about the administration of an organisation whether it is non profit organisationor a government body. From the analysis it has been find out that there aredifferent disimilarities between management and leadership.Leaders are those who have people to follow themwhereas managers are those people who work for them.Leadership is basically related to have an understanding about people and to work for the achievement of goals and also belive in the vision. In case of management it is more related to the administration and also need to ensure that daily basis things has scheduled according to their set pattern. Management is basically the consist of controlling the set or group of entities in order to accomplish the goal whereas leadership refers to the individual ability in order toinfluence, motivate and also gives opportunity for contributing into the success of an organisation. Management is basically theprocess of planning and organising the resources and activities of the business for achieving the specific goals into most effective an efficient manner as well. Efficiency in management basically refers to the completion of tasks into correct manner and also at minimal costs as well. Management effectiveness is basically related to the tasks completion within a particular timeline which yields the tangible results as well. Inspiration and influence are the two parameters who separates the leader from manager not in the teams of power and control. There are certain differences into the context of personality styles of leadership and management as well. Leadership also called as mercurial and brilliant having a great charisma as well. Leaders are those whose personality are in the form of private people and also comfortable in terms of taking risks and all the leaders have high level of imagination as well(Burgaz and Turan., 2015). Management people are more to be rational in terms of nature and also have under control problem solvers as well. They mainly focus on structures, goals, personnel and also have the availability of resources as well. They also have strong will power, persistent in terms of nature and also have intelligence and analysis level as well. In context to TESCO company, it has been observed that there is democratic leadership style which has been followed by the organisation where every member of the organisation give their participation role into the context of decision- 5
making process. Everybody’s point of views has been considered into appropriate manner and also gives the opportunity to share their ideas into positive manner. In context to TESCO company, the management of TESCOorgaisation has adopted democratic leadership where voice of employees have been heard into positive manner at the time of decision making process(Cummings and et.al., 2021).The leadership at TESCO motivates people in order to provide good services to their customers.At the level of orgnisation of TESCO, the management has appointed roles of leadership to the individual within the organisation so that everybody has proper idea about the resposibilities and roles into result oriented manner.The managers of the organisation of every store contribute into the context of carrying out daily and weekly activities in order to resolve the issues into positive manner and alsoperform routine at operational level that includes bettter availabilities, process of delivering standard of great stores and best services to customers. ThestyleofTESCOmanagementisdemocraticsotheiroperatingstyleisalso decentralised and information has been conveyed from management at higher level to employees at lower level. At the organisational level, everybody has the right to share their ideas and initiate them into positive manner for result oriented growth of an organisation.For improving the process of TESCO company management,the style of leadership of TESCO also operates the management of customer where they listen the voice of their customers into context of having better services in an organisation.It is the companywho has tried to keep up with their customers and more customer oriented as well throughsatisfying them into positive manner. In this manner, management and leadership have their own importance on the organisational level and in terms of styles followed by the organisation both the parameters are interrelated to each other. So for achieving the out of box results it is very important that both an appropriate leadership and management style should be followed by the organisation into effective manner. In the overall manner, it has been observed that according to evaluation and comparison between leadership and management it has been observed that leadership is more towards directing the organisation and leading the team for organisational goals and vision which needs to be achieved within a set period of time(De Beer., 2017).In the case of management, there is more about the management of people or team and managing the daily activities of an organisation into result oriented manner. Both parameters have their own roles and significance into their field. 6
Key performance metrics of organisational sector or market or industry Key performance metrics refers to that kind of metrics which is a quantifiable measure of performance over the period of time for a particular objective. KPIs basically provides the targets for teams to shoot for, milestones to gauge progress and insights which help people across the organisation in order to make good decisions. In context to TESCO organisation, they mainly have six key performance indicators and on the basis of it the whole organisation has worked into effective and result oriented manner as well(Grimsley and et.al., 2021).It basically include sales, profit, operating cash flow, customers recommend us and come back again and again, colleagues recommend us as the great place to shop and work and build trusted partnerships as well. For measuring the success of an organisation, it can be sales done by the company on the yearly and half yearly basis so that performance can be evaluated into result oriented manner. The profits can also help in terms of analysing their performance into financial terms and the cash flow within organisation also help the organisation in order to increase the efficiency level of an organisation. The references and contacts also help the organisation in terms of increasing the customers number into effective manner. When customers receive good services then they give feedback to other people and to their near ones as well due to which the performance of organisation get enhanced into significant manner(Knippenberg., 2018).KPIs are very helpful for the organisation in terms of evaluating the many interviewing activities and processes which is going on in an organisation. They also help in terms of saving time and increases the efficiency in management as well. So key performance indicators are very beneficial for the growth and development of an organisation into appropriate manner according to as set period of time as well. These are the key performance indicators of TESCO organisation which help into the context analysing the performance into result oriented manner. Organisational leadership and management performance Organisational leadership refers the management approach where leader support in terms of setting strategic goals for the organisation while motivating individuals within the group in ordertosuccessfullycarryouttheassignmentsinservicestowardsthosegoals.The organisational leadership is very important because it communicates the vision and mission, inspires individual to put forth their talent in order to fulfil their goals which is aligned with the strategic plan, establishes the strategic plan which ultimately lead towards the leader’s vision. In context to TESCO, they have adopted the democratic style of leadership which is also known as 7
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the participant leadership. Under this kind of leadership, the voice of employees have been heard into effective manner during the time period of decision-making. The leadership of TESCO organisation is of such kind which motivates the employees and the organisation can also provide better services into consistent manner to their customers. Management of performance basically refers to the continuous process of communication which is in between the employees and supervisor which occurs throughout the year in order to support accomplishment of the strategic objectives of an organisation(Lam., 2015).Performance management is important because it help in terms of tracking the employee’s performance and also tells about that whether they need any kind of support system or not, can handle the higher level of training and also deserve the raise as well. In context to TESCO company, they have a different set up to other companies regarding the process of appraisal of employees. They also have self appraisal for their employees where employees give feedback by themselves or about point of views regarding their performance. In the manner, TESCO organisation has managed their performance and organisational leadership has been followed into effective manner as well. In the overall manner, organisational leadership and performance management have their own significance due to which organisation can follow all the procedures, rules and regulations into result oriented manner(Lucas and et.al., 2018).Without proper leadership style its is difficult to lead the organisation into right direction and without performance management it is difficult to retain employees for longer period of time within their organisation. A proper performance management can help the organisation in order to achieve results within a set period of time into effective manner. CONCLUSION The above stated report concludes that leadership plays a very highly significant role at the organisational level. It has been concluded that management and leadership needs to be evaluated into effective manner so that accordingly further planning can be done by the organisation. So leadership is all about leading the organisation into effective manner towards the vision of an organisation. In the case of management it has been observed that management ofpeopleandorganisationisveryimportant.Ifthereispropercoordinationbetween management and leadership then ultimately organisation can perform into out of box manner. It has been determined that there are certain key performance indicators which needs to be considered by the organisation into effective manner so that overall objectives and goals can be 8
achieved into positive manner. These KPI indicators help in terms of evaluating the performance into result oriented manner so that organisation can take actions accordingly for it. It has been observed that the organisational leadership is also very important because without a proper organisational leadership it becomes difficult for organisation to move continuously into right direction with the result oriented approach. At the organisational level, it is very important to evaluate the performance management into effective manner so that employees feel motivated towards their work and perform into out of box manner as well. Performance management is a kind of continuous process where the performance of employees have been evaluated over a period of time so that accordingly further appraisal and promotion can be decided on the basis of their performance. It is very important to analyse the performance of employees over a period of time so that employees feel motivated towards their work into effective manner. For this purpose, a leader has to take initiative to come up with exciting offers for their team members so that employees feel satisfied from their job role. 9
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