Impact of Leadership on Employee Productivity and Performance in IT Sector

To identify the influence of
leadership on increasing the
productivity and performance of
employees within IT sector

Abstract
The present study will outline the impact of leadership on boosting the performance and
efficiency of employees within the chosen company. As there are various ways which are used
by the various ways which are used by the leaders in order to elevate the level of performance in
the business. The study explores the challenges related to leadership which are faced by the
chosen company while increasing employee performance and productivity.

Table of Contents
Abstract............................................................................................................................................2
Introduction......................................................................................................................................4
Literature Review.............................................................................................................................8
Research Methodology..................................................................................................................14
Data analysis..................................................................................................................................19
Frequency data analysis........................................................................................................19
Interpretations:......................................................................................................................21
Conclusion and Recommendation.................................................................................................30
Reflection.......................................................................................................................................33
References......................................................................................................................................35
Appendix 3: Questionnaire...................................................................................................37

Introduction
The detailed aims and objectives
Aim
"To identify the influence of leadership on increasing the productivity and performance of
employees within IT sector". A study on Waracle
Objectives
 What is the impact of leadership on boosting the performance and efficiency of
employees within Waracle?
• What are the leadership challenges faced by Waracle while increasing employee
performance and productivity?
• What are the ways for mitigating leadership issues faced by Waracle while improving
performance and productivity of employees?
Identification of the business problem
Since effective management and influence over others is known as the key to keeping people in
the organisation. One of the complex procedures involved in inspiring employees in the proper
path is leadership. It is one of the managerial roles with the highest exposure and the ability to
handle a large number of employees. It can be challenging for the company to take on the
reasonability of the employees and their tasks.
What the report intends to achieve
The purpose of choosing this research topic is to learn more about how leaders may improve the
performance and productivity of their workforce (Darawong, 2020). The research enables
businesses to increase employee productivity and improve task performance. The researcher's
personal and professional goals are what drive them to do this research in the first place. The
researcher's individual goal is to learn as much as possible about the leadership. In contrast, a
researcher's professional goal is to use what they learn in their line of work to their advantage.
The organisation needs to understand how leadership affects employee performance and
productivity, which is why the following research is crucial. The research is crucial to
determining the difficulties a leader encountered in raising employee performance and
productivity so they could carry out their duties more effectively. This research is crucial for the
researcher to learn a variety of techniques that aid in conducting future research successfully.

The conceptual/theoretical framework to be used
The general methodology to be used in the investigation
The methodology is explained below-
Research philosophy- Positivism and interpretivism research philosophies are the two
categories that comprise this category. The positivism research philosophy was chosen by the
researcher because it enables them to relate observational data to scientific interpretation.
Additionally, this research methodology aids in acquiring and analysing the numerical data
relevant to the research issue (Hoang, Ho and Nguyen, 2022).
Research choice- Qualitative and quantitative research choices are the two basic categories of
research choices. The researcher chooses the quantitative option since it enables them to get
numerical data for the study. This methodological decision contributes to the overall research's
increased accuracy and dependability.
Research strategy- There are a variety of research methods research strategy types, including
interview, survey, observation, and many others. The research chooses the survey research
approach because it is economical and enables the researcher to carry out the research efficiently
and affordably. This research methodology enables the collection of numerical data from a broad
population.
Research instrument- In research method, there are many different kinds of research
instruments, including tests, questionnaires, and checklists. The questionnaire instrument was
chosen by the researcher because it is quick and efficient in gathering information from a big

group. This tool is also economically advantageous because it makes it simple and inexpensive
for researchers to collect data.
Data Collection- There are two different types of data collection techniques in research
methodology that aid in gathering data for the study: primary and secondary. To gather precise,
trustworthy, trending, and current data about the research issue, the study chooses both data
gathering techniques. The researcher might get data from the respondents through primary
methods. The secondary data method enables researchers to gather information from a variety of
sources, including books, academic publications, and more.
Data Analysis- In research methodology, there are many different types of data analysis
techniques, including thematic, frequency distribution, and many others. The reason the
researcher chooses frequency distribution is because it makes it easier to calculate and measure
the numerical data relevant to the research issue.
Sampling- In research technique, there are two types of sampling that is probability and non-
probability. The researcher chooses probability sampling because it enables them to choose
research participants at random. This sampling technique gives everyone an equal opportunity to
participate in the study.
Ethical consideration- The ethical guidelines that must be followed when doing research are
presented. The ethical guidelines that this study abides with are voluntariness, informed consent,
anonymity, results communication, the possibility of damage, and confidentiality.
Background history
The chosen company for the present study is Waracle, and the chosen business area is IT. It is a
corporation that creates digital products and mobile applications. The company launched its
operations in the year of 2007. (Purwanto,2019). Waracle is a company that does business in the
UK. The company's headquarters are in New Street House, London. Leadership is a crucial
notion in the modern digital era since it motivates the subordinate to operate effectively and
efficiently (Mufti and et.al.,2020). Leadership is the capacity of a person or group of people to
persuade and guide the company's followers to work in a particular direction. They are the ones
who have clearly defined how the subordinates work in order to understand the corporate vision.
Within the organisation, having strong leadership enables employees to work and produce more
effectively. The corporation has the option of adopting any number of various leadership

philosophies. such as an autocratic leader, a democratic approach, a laissez-faire attitude, and a
transformative approach.

Literature Review
What is the impact of leadership on boosting the performance and efficiency of employees
within Waracle?
As stated by (Rudolph, Murphy and Zacher, 2020), the term leadership plays a major role in the
level of performance of employees. Leadership has the power to impact the level of performance
in the company as the world and work is getting dynamic. That is why proper balance is required
in building the right work culture. In that process communication plays an essential role that will
contribute more to the level of productivity in the team. Due to leadership the chosen company
will be able to cultivate the level of creativity which will tend to elevate the daily progress at the
workplace. It allows the company to delegate the work to the respective people who have proper
knowledge about the work (Maak, Pless and Wohlgezogen, 2021). The work will be divided as
per their skills in order to enhance the level of efficiency in various tasks. The leaders have this
knowledge to communicate properly as communications is the main key to contribute more to
the company. That is why the goals of the company will be clear and focused so that it can be
achievable for the employees. It can also be seen that it is in human nature to expect return on
investment and the efforts. With the help of proper training and leadership support it will be easy
to bring more results in the company. Along with it, the leaders have the power to impact various
aspects such as level of sales, revenue, productivity, customer expectation and many others.
Good leadership tends to enhance the level of performance at the work and there will be clear
distinction among the seniors and the employees (Li and et.al., 2021). As the term employee
morale is the main for the company and its employees it can be seen that when the morale of the
employees is low then it will project the evidence of poor leadership in the company. Another
major impact is linked with the objectives as the goals of the company will become more clear
and achievable. All the companies have long term plans which are must to build a healthy and
positive environment at the workplace. For example, to make the company’s objectives more
clear to all employees for that it is must to keep them posted clearly. Also, to keep discussing
them openly and in a proper manner so that each of the employees understand their task in the
company. It can be noticed that when the workers feel they have a place in the company’s goals
and its future. Then they are more likely to be happier and more productive in all the operations
of the company (Wu and et.al., 2021). That is why clear and honest leadership is known to bring
major changes and bring more success in the business. For that the respective company has