Leadership And Management Development Program | Report

Added on -2020-02-12

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[OPERATIONSMANAGEMENT IN THEFOOD INDUSTRY]
Table of ContentsTask 1..........................................................................................................................................................21.1 Difference and comparison between leadership and management..................................................21.2 Role of a leader and functions of a manager in different scenarios...................................................61.3 Theories and models of leadership approach....................................................................................7Situational Leadership Theories...........................................................................................................7Contingency Leadership theories........................................................................................................71.4 Analyze and Differentiate between the role of a leader and a manager...........................................81.5 Assessing the weaknesses and strengths of different approaches....................................................81.6 Evaluation of the different theories...................................................................................................9Task 2..........................................................................................................................................................92.1 Key approaches to operation management and roles of manger and leader....................................92.2 Importance and value of operations management in achieving business objectives......................102.3 Factors within the business management that impacts upon operational management................112.4 Improvement in the efficiencies of the operations management....................................................112.5 Different factors affect in the business environment......................................................................11Conclusion.................................................................................................................................................12References.................................................................................................................................................13Page | 1
IntroductionManagement of any organization havehas a crucial role to play in making the business of theorganization successful. The management havehas to perform all the operations effectively andsystematically to gain profit for the business.Tto flourish and prosper the business it is verymuch important to have a good organization management management of organizationaloperations that will result in a better customer service and recognition. In this study, theleadership and management development program in The Langham Hotel in London will bediscussed thoroughly to understand the quality of management. All the employees of theorganization are the most important pillar of the success so it is of it so it is very much importantto manage them and keep them happy for the well-being of the individuals and the company. Forthat reason, it is utmost important to inherit proper leadership and managerial qualities in thehouse for the Langham hotel to increase their performance standards (Giuliani and Kurson,2002). This study will focus on the difference between the leadership and management qualitiesand its influence on the success of the restaurant by applying the situational and contingencytheories of leadership. The purpose of this study is to is also to discuss how a manager canimprove his leadership skills and become an effective leader by with enhancing efficiency,qualities and responsiveness for the business. The management of the restaurant needs to controland accomplish all the operations and responsibilities for the profit of the organization andgaining competitive advantage in the competitive market by exclusive decision making in orderto serve the best quality food and services to the customers (Schermerhorn, 2005). Task 1a.1.1 Difference and comparison between leadership and managementIn case of the organization when the work is viewed by the leader and the manager is almostsame but the difference mainly lies in the style of their work works and thinking process. Both‘leadership’ and ‘management’ are important very important terms for the profitability andsuccess of the company as they are the two pillars that keepskeep the whole company organized,motivated, focused and goal-oriented to reach the desired target (Griffin, 2010). But themanagement of the restaurant along with the managers need to embrace some leadership skillsPage | 2
and mindset to gain loyalty and trust from his fellow workers and also must motivatethemtowards the accomplishment of the team goal keeping in mind all the individual skills of them.The role of the manager is to plan, organize, decide and coordinate all the tasks into separateparts and make sure that the employees understand their given tasks well. On the other hand, theleader will give the right direction, path which will lead them to success and, he will inspire andmotivate and them and encourage them to work. The comparisons between leadership andmanagement can be decorated well in the following table:Features of comparisonLeadership ManagementDefinition and meaningLeadership is said to be a skill orquality that focuses on leadingthe fellow staffs in an appropriateway for achieving desiredobjectives for the whole.Management is mentioned toa process of planning,designing, organizing andcoordinating all operations ofthe organizations in a verysystematic manner to achievethe favorable outcomesFoundationLeadership is completelyfounded upon building up trustand loyalty between the leadersand the staffs.Management follows therules of administering andcontrolling the operations ofthe organizationsAuthorityLeaders influence the staffs to dotheir operations correctly and,they build up connection withthem and again influence theirwork with them to support them(Griffin, 2010).Managers on the other handbelieve in governing thestaffs and taking full take fullcontrol over them andkeeping the target in themind.AttentionLeaders are focused uponcheering and fetching positivechanges into the organizationaloperations.Managers mainly focus uponguaranteeing solidity anddetermination into theorganizational operations.Putting importanceLeadership is the quality toOn the other hand,managersPage | 3

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